Solved HP Scanjet G4010 Scanner software


Kimbolini

Kimbolini

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Windows 11 Pro
I have managed to get Windows 11 on this new computer to recognize my 11 year old scanner, HP Scanjet G4010, but the scanner settings are all lost. Since the hardware is so old I haven't got the original software disks to install anymore.

There are 4 buttons on the top of the scanner to choose from, so that you can either scan to pdf, photo, or scan negatives, or a generic scan. None of them work anymore - or more accurately, all of them produce the same result. i.e. this:
Screenshot_1.png
The 'Change' button only offers to change to another printer. The 'Profile' drop-down offers 'add profile', 'documents', 'use last settings', 'photo (default)'. The output files only offer image types, no pdf.

This scanner is meant to scan documents to OCR pdf and have a lot of other functions that are no longer shown. HP website doesn't offer the software anywhere that I can find that allows all of these functions.

This scanner still works well so I really don't want to replace it, but it's not that useful to me anymore if I can't scan to pdf. Wondering if anyone has any solution to this?

Thanks for any help!
 
Windows Build/Version
Version 21H2 (OS Build 22000.282) Windows 11 Pro

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Hi,
it looks as if I have found a driver at HP Australia:

HP Scanjet G4010 Photo Scanner Software and Driver Downloads | HP® Customer Support

Download the latest drivers, firmware, and software for your HP Scanjet G4010 Photo Scanner.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.
support.hp.com support.hp.com
(I also have an old HP scanner, but not as old as yours (y))
 

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Kimbolini said:
I have managed to get Windows 11 on this new computer to recognize my 11 year old scanner, HP Scanjet G4010, but the scanner settings are all lost. Since the hardware is so old I haven't got the original software disks to install anymore.

There are 4 buttons on the top of the scanner to choose from, so that you can either scan to pdf, photo, or scan negatives, or a generic scan. None of them work anymore - or more accurately, all of them produce the same result. i.e. this:
View attachment 11469
The 'Change' button only offers to change to another printer. The 'Profile' drop-down offers 'add profile', 'documents', 'use last settings', 'photo (default)'. The output files only offer image types, no pdf.

This scanner is meant to scan documents to OCR pdf and have a lot of other functions that are no longer shown. HP website doesn't offer the software anywhere that I can find that allows all of these functions.

This scanner still works well so I really don't want to replace it, but it's not that useful to me anymore if I can't scan to pdf. Wondering if anyone has any solution to this?

Thanks for any help!
Click to expand...
This site offers the original drivers,

HP Scanjet G4010 Photo Scanner Scanjet Full Feature Software and Driver v.14.5 for Windows 8 (32/64-bit), 7 (32/64-bit), Vista (32/64-bit), XP free download

Download HP Scanjet G4010 Photo Scanner Scanjet Full Feature Software and Driver v.14.5 for Windows 8, Windows 8 64-bit, Windows 7, Windows 7 64-bit, Windows Vista, Windows Vista 64-bit, Windows XP. Download is free of charge.
driverscollection.com driverscollection.com

I downloaded the drivers and ran a Defender scan on it. It's clean but it's entirely up to you if you want to try them from a third party site. Maybe create an image prior just in case.

Screenshot_2.png

Screenshot_4.png

Edit, might be worth running it in compatibility mode.

Run Older Programs in Compatibility Mode in Windows 11/10

Some older programs may not work properly on the recent version of Windows 10 or 11. You can adjust the compatibility mode settings to work.
smarttechnicalworld.com smarttechnicalworld.com
 
Last edited:

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RogerOver said:
Hi,
it looks as if I have found a driver at HP Australia:

HP Scanjet G4010 Photo Scanner Software and Driver Downloads | HP® Customer Support

Download the latest drivers, firmware, and software for your HP Scanjet G4010 Photo Scanner.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.
support.hp.com support.hp.com
(I also have an old HP scanner, but not as old as yours (y))
Click to expand...
Thanks, RogerOver. This is where I got the driver from already that enabled the computer to recognize the scanner and give it the basic functionality that it has. I'm hoping to get all of the other functions back though. Appreciate the suggestion.
 

My Computer My Computer

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Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
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Windows 11 Pro
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Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
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Fabler2 said:
This site offers the original drivers,

HP Scanjet G4010 Photo Scanner Scanjet Full Feature Software and Driver v.14.5 for Windows 8 (32/64-bit), 7 (32/64-bit), Vista (32/64-bit), XP free download

Download HP Scanjet G4010 Photo Scanner Scanjet Full Feature Software and Driver v.14.5 for Windows 8, Windows 8 64-bit, Windows 7, Windows 7 64-bit, Windows Vista, Windows Vista 64-bit, Windows XP. Download is free of charge.
driverscollection.com driverscollection.com

I downloaded the drivers and ran a Defender scan on it. It's clean but it's entirely up to you if you want to try them from a third party site. Maybe create an image prior just in case.
Click to expand...
This worked, thanks so much @Fabler2

I will note for anyone else looking to do this, that the files hide and all you will find at first are 'shortcuts' that take you to the HP site. I eventually found the actual application under (Program Files > Common Files > Hewlett-Packard > Scanjet > G4010 > hpbdu which I had to run in Windows XP compatibility to get it to work. Yay.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
Mouse
Logitec M570
Internet Speed
lousy
Kimbolini said:
This worked, thanks so much @Fabler2

I will note for anyone else looking to do this, that the files hide and all you will find at first are 'shortcuts' that take you to the HP site. I eventually found the actual application under (Program Files > Common Files > Hewlett-Packard > Scanjet > G4010 > hpbdu which I had to run in Windows XP compatibility to get it to work. Yay.
Click to expand...
Good find and fix 👍
 

My Computers My Computers

System One System Two

  • At a glance

    Win 11 ProAMD Ryzen™ 7 7730U24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)512MB ATI AMD Radeon Graphics (ASUStek Comput...
    OS
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
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    Browser
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    Antivirus
    Defender

  • At a glance

    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
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    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
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    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Kimbolini said:
This worked, thanks so much @Fabler2

I will note for anyone else looking to do this, that the files hide and all you will find at first are 'shortcuts' that take you to the HP site. I eventually found the actual application under (Program Files > Common Files > Hewlett-Packard > Scanjet > G4010 > hpbdu which I had to run in Windows XP compatibility to get it to work. Yay.
Click to expand...
I still have the original CD but having trouble installing. Trying running "setup" from disks, Keeps saying can't install with "run as . . .", no matter compatibility I use. Won't pass OS check.

With the download from "driverscolkection.com" , do you run "compatibility" for setup?
Thanks.
 

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