I'm getting dangerous popups


If you'd like free, dedicated professional one-on-one help scanning and cleaning the computer, I'd recommend following the advice here

note: I am an employee of Malwarebytes and forum Admin.
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
I'm not sure what to do now. I seem to have gotten rid of "McAfee LiveSafe", but the other McAfee program -- "PC Optimizer" is still there. It appears in the System Tray, and in Task Manager. But it doesn't show up in the Start menu, or in the "Settings" screen, or in "Programs and Features", or anywhere else under "Control Panel". I found its folder, "C:\Program Files\McAfee\PC Optimizer", containing two "exe" files ("PCOptimizer.exe" and "SSTray.exe"). But I'm afraid that just deleting the folder itself might not solve the problem, or might even make it worse. I managed to get those two programs into the start menu by using "pin to start", but when I try to un-install them from the start menu it just takes me to the "Settings > Installed Apps" screen. And those two apps still don't show up on that screen, so I can't un-install them.

Instructions on how to remove their products.
 

My Computer My Computer

At a glance

Windows 11 25H2Broadwell-e 6850K 4.5ghz @1.36v32GB Corsair LPM 3600 C16EVGA RTX 3080Ti FTW
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
EVGA home brew
CPU
Broadwell-e 6850K 4.5ghz @1.36v
Motherboard
EVGA X99 FTW K
Memory
32GB Corsair LPM 3600 C16
Graphics Card(s)
EVGA RTX 3080Ti FTW
Sound Card
Asus Centurion true 7.1 headset. (5 speakers in each earpeice)
Monitor(s) Displays
LG C4 55"
Screen Resolution
4K 144hz
Hard Drives
Various models of SSDs ~10TB No HDDs installed.
PSU
be quiet! BN516 Straight Power 12-1000w 80 Plus Platinum
Case
Corsair 780T modified to dual 200mm intake fans
Cooling
Corsair H110i
Keyboard
Corsair K95 Platinum
Mouse
Corsair M65 RGB Elite
Internet Speed
50Mbs
Just to make sure - are you looking for it in Programs and Features as "PC Optimizer"? That is how it will be displayed if there. If not displayed there:

Step 1: Reconstruct the Uninstaller

1. Go to your McAfee Account Dashboard and download the McAfee PC Optimizer installer again.

2. Run the installer file. This will force Windows to rewrite the missing uninstallation strings and register the program in your software list.

3. Once the installation completes, ****do not open the app***. Instead, restart your PC.

4. Go back to Programs and Features (or Settings > Apps > Installed Apps). PC Optimizer should now be visible and can be cleanly uninstalled.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655Intel® Core™ Ultra 7 265 1.8GHz to 5.3GHz (Ar...SK Hynix 32GB DDR5 5600 Desktop RAM UDIMM Non...Dell NVIDIA® GeForce RTX™ 4060 8GB GDDR6 & (i...
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Tower Plus EBT2250, DOB: 06/15/2025
    CPU
    Intel® Core™ Ultra 7 265 1.8GHz to 5.3GHz (Arrow Lake)
    Motherboard
    Dell Inc. 02D3NT A00 (U3E1)
    Memory
    SK Hynix 32GB DDR5 5600 Desktop RAM UDIMM Non-ECC PC5-5600B
    Graphics Card(s)
    Dell NVIDIA® GeForce RTX™ 4060 8GB GDDR6 & (iGPU) Integrated Intel® UHD Graphics
    Sound Card
    Chipset Realtek High-Definition Audio with Dolby Atmos
    Monitor(s) Displays
    Dell Ultra Sharp U2515H 25-Inch Screen LED-Lit
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung (NVMe PM9C1a 1024GB) M.2 PCIe NVMe Solid State Drive (OS), with Samsung Piccolo (S4LY022) 6-Core 4 Channel Controller.

    Samsung T7 500GB SSD, USB-C External Drive
    PSU
    Dell 460W
    Case
    Dell Tower Plus EBT 2250
    Cooling
    Fan
    Keyboard
    Dell Wired Keyboard - KB216
    Mouse
    Logitech M510
    Internet Speed
    Intel Killer E3100G 2.5 Gigabit Ethernet Controller
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Windows Security
    Other Info
    The Samsung NVMe PM9C1a 1024GB SSD does not use a Phison NAND controller. Instead, it uses Samsung's in-house developed Piccolo (S4LY022) 6-Core 4 Channel Controller. The PM9C1a utilizes a controller built using Samsung's 5-nanometer process and seventh-generation V-NAND technology. 🤔
  • At a glance

    Windows 11 Pro 25H2 26200.865510th Generation Intel Core i7-10510U Processo...16GB DDR4 RAMNVIDIA® GeForce® MX250 with 2GB GDDR5 graphic...
    Operating System
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 7000 (7591) 2-in-1, DOB: 11/30/2019
    CPU
    10th Generation Intel Core i7-10510U Processor (8MB Cache, up to 4.9 GHz) Comet Lake
    Motherboard
    Dell 0NNW5N
    Memory
    16GB DDR4 RAM
    Graphics card(s)
    NVIDIA® GeForce® MX250 with 2GB GDDR5 graphics memory
    Sound Card
    Chipset Realtek ALC3254 🤔
    Monitor(s) Displays
    Dell 15.6-inch UHD Truelife Touch Narrow Border WVA Display with Active Pen support
    Screen Resolution
    3840 x 2160
    Hard Drives
    Intel NVME 512GB SSD with 32GB Intel Optane Memory, M.2 80mm PCIe 3.0 RAID

    SanDisk 256GB Extreme microSDXC UHS-I Memory Card
    PSU
    Dell 4-Cell Battery, 68 Whr (Integrated), 90 Watt AC Adapter
    Case
    Dell Inspiron 15 7000 2-in-1 (7591)
    Cooling
    Standard Dell Case Fan & Havit HV-F2056 USB Powered (3 Fans) Laptop Cooling Pad.
    Keyboard
    Dell
    Mouse
    Logitech Wireless Mouse M650L
    Internet Speed
    Wireless/Wired connectivity (WiFi 6 - 802.11 ax)
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Windows Security
    Other Info
    From Dell: 512GB NVME Solid State Drive accelerated by 32GB Intel Optane Memory are the fastest as compared to NAND SSDs. Intel Optane H10 with SSD offers speedy storage and accelerates opening your programs.
I've now deleted the Cookies, Cache, temp files, etc. and turned off Notifications. I'm not seeing the popups at the moment, but who knows what will happen?
Well, good and remember the procedures it will happen again sometime in the future, simple once you know.

OK –– I've now deleted the Cookies, Cache, temp files, etc. and turned off Notifications. I'm not seeing the popups at the moment, but who knows what will happen? I also installed MalwareBytes and it didn’t show any problems when I did a scan.

This morning I un–installed McAfee. But now that I think about it –– This computer came with McAfee pre–installed. And that was several years ago, so I doubt if my McAfee software itself was to blame.

But the "McAfee PC Optimizer" is still there, along with its "Notification Service". I can't find any way to uninstall those. They show up in the System Tray area, and in Task Manager, but not in the Start Menu or Control Panel.
Optimiser is just useless go faster Bloatware, taking up resources, get rid of it.
McAfee will have uninstall instructions.

Seems to be the MCPR.exe tool

Also look in Windows security > Notifications.

Settings > Personalisation > Taskbar > Other system tray icons > search for McAfee items and toggle off.

I found its folder, "C:\Program Files\McAfee\PC Optimizer", containing two "exe" files ("PCOptimizer.exe" and "SSTray.exe"
Then Delete those EXEs and the McAfee folder.

Post #23 is another way of uninstalling.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
It's funny (sort of); millions of years ago when I was installing desktop PCs on a Banyan VINES LAN (10 points if you ever heard of Banyan VINES) McAfee had a free DOS-based version of their AV software that we used to clean-up virus messes. We used it all the time. Today, McAfee is the virus and for some reason I can't explain, the e-mail spammers and phishers always want you to think you've just renewed your McAfee license for $499.95. You'd think they'd use another AV product once in awhile just to throw you off.

Malwarebytes Browser Guard (it's free) is a good second-line-of-defense extension to keep you from shooting yourself in the foot.
 

My Computer My Computer

At a glance

Windows 11 Professional 25H2Intel Core i9 11900K64GBNVIDIA GeForce GTX 1650
OS
Windows 11 Professional 25H2
Computer type
PC/Desktop
Manufacturer/Model
Digital Storm VELOX
CPU
Intel Core i9 11900K
Motherboard
ASUS PRIME Z590-P
Memory
64GB
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
Realtek onboard
Monitor(s) Displays
Acer R221Q 21.5"
Screen Resolution
1920 x 1080
Hard Drives
2 x Samsung SSD 990 EVO Plus (1 TB)
2 x Seagate ST4000NE001 (4 TB)
PSU
None
Case
VELOX
Cooling
Cooler Master
Keyboard
Logitech
Mouse
Kensington trackball
Browser
Firefox, Chrome
Antivirus
Windows Defender, Malwarebytes
UNIX System V about the same time, but we were using Novell Netware and yes, had a floppy disk of McAfee to disinfect systems back then.
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
If it’s only related to edge, uninstall it, reboot and reinstall it.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
UNIX System V about the same time, but we were using Novell Netware and yes, had a floppy disk of McAfee to disinfect systems back then.
At the time we were running Windows 3.1 desktops connected to our mainframe via Token Ring (hey, someone had to do it); their main mission was to run 3270 emulation software and Solitaire. I remember how ungodly expensive IBM's Token Ring adapters were (I think in the order of $600 apiece). Anyway, we decided to dip our toes into the new (to us) world of LANs and did a bit of research. NetWare would have been the obvious choice if you only considered market share; Microsoft LAN Manager wasn't even considered, and then there was Banyan VINES. VINES was highly regarded because of its StreetTalk directory system and we liked the fact that it was used by government agencies because of its security features. We attended some vendor conferences and found that the Novell people were quite snarky and did a lot of trash talking of the competition rather than extolling the virtues of their own product. We ended up implementing VINES; didn't do anything too sophisticated with it, and eventually migrated over to Windows servers and Active Directory, all while converting the Token Ring network to Ethernet. It was a lot of work and lo and behold, the company where this all happened no longer exists. There's a message in there somewhere I think.
 

My Computer My Computer

At a glance

Windows 11 Professional 25H2Intel Core i9 11900K64GBNVIDIA GeForce GTX 1650
OS
Windows 11 Professional 25H2
Computer type
PC/Desktop
Manufacturer/Model
Digital Storm VELOX
CPU
Intel Core i9 11900K
Motherboard
ASUS PRIME Z590-P
Memory
64GB
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
Realtek onboard
Monitor(s) Displays
Acer R221Q 21.5"
Screen Resolution
1920 x 1080
Hard Drives
2 x Samsung SSD 990 EVO Plus (1 TB)
2 x Seagate ST4000NE001 (4 TB)
PSU
None
Case
VELOX
Cooling
Cooler Master
Keyboard
Logitech
Mouse
Kensington trackball
Browser
Firefox, Chrome
Antivirus
Windows Defender, Malwarebytes
I had the last Enterprise company I was working at went out of business. Was a fun job for the 13 years it lasted.
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
At the time we were running Windows 3.1 desktops connected to our mainframe via Token Ring (hey, someone had to do it); their main mission was to run 3270 emulation software and Solitaire. I remember how ungodly expensive IBM's Token Ring adapters were (I think in the order of $600 apiece). Anyway, we decided to dip our toes into the new (to us) world of LANs and did a bit of research. NetWare would have been the obvious choice if you only considered market share; Microsoft LAN Manager wasn't even considered, and then there was Banyan VINES. VINES was highly regarded because of its StreetTalk directory system and we liked the fact that it was used by government agencies because of its security features. We attended some vendor conferences and found that the Novell people were quite snarky and did a lot of trash talking of the competition rather than extolling the virtues of their own product. We ended up implementing VINES; didn't do anything too sophisticated with it, and eventually migrated over to Windows servers and Active Directory, all while converting the Token Ring network to Ethernet. It was a lot of work and lo and behold, the company where this all happened no longer exists. There's a message in there somewhere I think.
You can get old memories of IBM's MVS-SP mainframe OS by running the HERCULES emulator on a laptop. Great fun entering old Mainframe Console and JES2 commands on a laptop and seeing the old block character routine (IEFSD095) on the separation pages of the spooled output.

works fine - even on a relatively modest laptop - you can run on Linux or Windows or even on VM's of these systems. !!


Cheers
jimbo
 

My Computer My Computer

At a glance

Windows XP,11 Linux Fedora Rawhide pre-releas...2 X Intel i7
OS
Windows XP,11 Linux Fedora Rawhide pre-release 45
Computer type
PC/Desktop
CPU
2 X Intel i7
Screen Resolution
4KUHD X 2
Did you try Revo Uninstaller like suggested?
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.8737Intel i5-12400F2 x16gb DDR4 Patriot Viper Elite II 4000MHzASUS GeForce RTX 3060 Dual OC 12GB
    OS
    Win 11 Pro 25H2 26200.8737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    ASUS GeForce RTX 3060 Dual OC 12GB
    Sound Card
    onboard Realtek
    Monitor(s) Displays
    KTC 32 inch 180Hz Curved Gaming Monitor
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVME (Windows)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 2TB NVME (Steam)
    1x 1TB NVME (Macrium, Stuff)
    PSU
    CORSAIR RM750e (2025) Platinum Fully Modular
    Case
    CORSAIR Frame 4000D RS White
    Cooling
    Thermalright Assassin X120 SE ARGB White
    Keyboard
    Z-88 RGB Mechanical White
    Mouse
    Red Dragon 612 Predator RGB
    Internet Speed
    750/50
    Browser
    Chrome
    Antivirus
    Windows
  • At a glance

    Windows XPAthlon 64 Socket 7542x 1GB (PC3200)Onboard
    Operating System
    Windows XP
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion (modded)
    CPU
    Athlon 64 Socket 754
    Motherboard
    ASUS K8S-LA
    Memory
    2x 1GB (PC3200)
    Graphics card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Whatever is available
    Screen Resolution
    800x600
    Hard Drives
    120gb Samsung SSD
I ran the Safety Scanner, deleted my cache and cookies, and used Revo to un-install McAfee LiveSafe. All that was not sufficient to stop the popups. They finally stopped when I disabled all notifications. Then I manually deleted the PC Optimizer since I couldn't get rid of it any other way. And now I have Malwarebytes installed. I'm just crossing my fingers and hoping that these problems are over.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
3rd party AVs always gives you false positive warnings to pretend that they are doing their job.
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 7 9800X3D32GB DDR5 CL30 Kingston FuryASUS Prime Radeon RX 9060 XT OC Edition 16GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    MSI PRO B850-P Wifi
    Memory
    32GB DDR5 CL30 Kingston Fury
    Graphics Card(s)
    ASUS Prime Radeon RX 9060 XT OC Edition 16GB
    Monitor(s) Displays
    LG Ultrawide 34" + LG 27" 1080p
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 750 Watts 80+ Gold
    Case
    Deepcool Genome II
    Cooling
    Thermalright Burst Assassin 120
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • At a glance

    Windows 11 Proi7-4790K16GB Corsair Vengeance ProMSI R9 290
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Mouse
    Logitech G402
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

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