IMAP account not syncing in Windows 11 mail


Subscriber43

Active member
Member
Local time
9:14 AM
Posts
182
OS
Windows 11 Dev
Account is added manually with no problem - no error messages. However, the account does not sync. Inbox is empty. If I click the sync icon, it appears to be syncing, but after a few seconds it stops with no error message.

I have checked and double checked the mailbox settings (IMAP, SMTP etc.). The same settings work in Windows 10 no problem.
Tried reset, tried repair, deleted the account and started from scratch. Did this multiple times. Problem persists.

Emails from this account are received fine on my phone (Android 10) and laptop (Windows 10)

Outlook and Gmail accounts work fine in Windows 11.

Apologies if this has been asked and answered.

This
did not help either.
 
Windows Build/Version
Windows 11 Dev Build 22489

My Computer

System One

  • OS
    Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M75Q-1
    CPU
    AMD Ryzen 5 Pro 3400GE @3.30 GHz (4.0 GHz Turbo)
    Motherboard
    Lenovo 3151
    Memory
    20 GB DDR4 2666 (1x16GB + 1x4GB)
    Graphics Card(s)
    AMD Radeon Vega 11
    Sound Card
    Integrated
    Monitor(s) Displays
    AOC 2369
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD 512 GB NVME + SPCC 240GB SATA SSD
    PSU
    External 65W
    Case
    Mini (1L)

Edwin

♦ ♦
Pro User
VIP
Local time
9:14 AM
Posts
4,033
OS
Windows 10
Is it a Gmail account?
Have you turned Less secure app access back on?

0001485.png
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

Subscriber43

Active member
Member
Thread Starter
Local time
9:14 AM
Posts
182
OS
Windows 11 Dev

My Computer

System One

  • OS
    Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M75Q-1
    CPU
    AMD Ryzen 5 Pro 3400GE @3.30 GHz (4.0 GHz Turbo)
    Motherboard
    Lenovo 3151
    Memory
    20 GB DDR4 2666 (1x16GB + 1x4GB)
    Graphics Card(s)
    AMD Radeon Vega 11
    Sound Card
    Integrated
    Monitor(s) Displays
    AOC 2369
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD 512 GB NVME + SPCC 240GB SATA SSD
    PSU
    External 65W
    Case
    Mini (1L)

Subscriber43

Active member
Member
Thread Starter
Local time
9:14 AM
Posts
182
OS
Windows 11 Dev
I Googled it, and it seems to apply only to Gmail accounts. I am trying to set up the account in Microsoft Mail.
 

My Computer

System One

  • OS
    Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M75Q-1
    CPU
    AMD Ryzen 5 Pro 3400GE @3.30 GHz (4.0 GHz Turbo)
    Motherboard
    Lenovo 3151
    Memory
    20 GB DDR4 2666 (1x16GB + 1x4GB)
    Graphics Card(s)
    AMD Radeon Vega 11
    Sound Card
    Integrated
    Monitor(s) Displays
    AOC 2369
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD 512 GB NVME + SPCC 240GB SATA SSD
    PSU
    External 65W
    Case
    Mini (1L)

Subscriber43

Active member
Member
Thread Starter
Local time
9:14 AM
Posts
182
OS
Windows 11 Dev
Works fine if I set it up in Gmail on the web, though.
 

My Computer

System One

  • OS
    Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M75Q-1
    CPU
    AMD Ryzen 5 Pro 3400GE @3.30 GHz (4.0 GHz Turbo)
    Motherboard
    Lenovo 3151
    Memory
    20 GB DDR4 2666 (1x16GB + 1x4GB)
    Graphics Card(s)
    AMD Radeon Vega 11
    Sound Card
    Integrated
    Monitor(s) Displays
    AOC 2369
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD 512 GB NVME + SPCC 240GB SATA SSD
    PSU
    External 65W
    Case
    Mini (1L)

Bastet

Well-known member
Member
VIP
Local time
2:14 PM
Posts
223
Location
Manchester. UK.
OS
Windows 11 Pro 64bit
What ISP are you using?
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    2TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

jimbo45

Well-known member
Power User
VIP
Local time
1:14 PM
Posts
1,631
Location
Hafnarfjörður IS
OS
Windows XP,7,10,11 Linux Arch Linux
Try this (IMAP)

To ensure sync works properly go down each of the account names, right mouse click, choose IMAP folders and uncheck the "only show subscribed folders" --if you don't do that mail won't sync properly!

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
Top Bottom