Solved Intermittent fully transparent drop-down menus


FTNR21

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Windows 11 Pro, 64 bit
Hello all. I'm experiencing an odd glitch where drop-down menus within explorer will intermittently have fully transparent backgrounds. It's happening whether the transparency feature is enabled or not. This screenshot shows the issue when I clicked on the "View" menu.

Screenshot 2023-11-11 123443.png

Screenshot 2023-11-11 135054.png
 
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Windows 11 Pro, 64 bitAMD Ryzen™ 7 250 Processor (8 cores, up to 5....32 GB DDR5, 1 x 32 GB, 5600 MT/sAMD Radeon Graphics
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Dell DC16255
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Hi @FTNR21 ,
I think this bug was mentioned in one of the blogs by MS.
What version are you on? Below your avatar shows you are still on 10.
Are you using any third-party customization tools?
 

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Hi @FTNR21 ,
I think this bug was mentioned in one of the blogs by MS.
What version are you on? Below your avatar shows you are still on 10.
Are you using any third-party customization tools?

Hi OAT. Yes, my PCs are Win10. The machine in question is a new laptop for my son which is Win11 Home, v23H2, OS build 22631.2506.

I found a Reddit thread with some people talking about what sounds like the same issue. No mention of a fix or if the issue is being addressed.
 

My Computer My Computer

At a glance

Windows 11 Pro, 64 bitAMD Ryzen™ 7 250 Processor (8 cores, up to 5....32 GB DDR5, 1 x 32 GB, 5600 MT/sAMD Radeon Graphics
OS
Windows 11 Pro, 64 bit
Computer type
Laptop
Manufacturer/Model
Dell DC16255
CPU
AMD Ryzen™ 7 250 Processor (8 cores, up to 5.1Ghz)
Memory
32 GB DDR5, 1 x 32 GB, 5600 MT/s
Graphics Card(s)
AMD Radeon Graphics
Monitor(s) Displays
16.0" 16:10 FHD+ (1920x1200) Touch 300nits WVA/IPS Display with ComfortView
Hard Drives
2TB M.2 PCIe NVMe SSD
Mouse
Logitech wireless
Browser
Edge
Antivirus
MalwareBytes
I had the same issue a while back on the Canary channel..., it eventually disappeared with subsequent Builds. 🤷‍♂️
 

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We've only had the laptop for about a week. Numerous updates installed since we set it up. Most recently, it got the 23H2 upgrade.

I briefly installed ClassicStart which creates a Win7 style start menu and launcher. I noticed the issue while that was running and thought it was being caused by ClassicStart so I un-installed it. This issue remained so I ran sfc which did find some corrupt files and fixed them but that didn't solve the problem.
 

My Computer My Computer

At a glance

Windows 11 Pro, 64 bitAMD Ryzen™ 7 250 Processor (8 cores, up to 5....32 GB DDR5, 1 x 32 GB, 5600 MT/sAMD Radeon Graphics
OS
Windows 11 Pro, 64 bit
Computer type
Laptop
Manufacturer/Model
Dell DC16255
CPU
AMD Ryzen™ 7 250 Processor (8 cores, up to 5.1Ghz)
Memory
32 GB DDR5, 1 x 32 GB, 5600 MT/s
Graphics Card(s)
AMD Radeon Graphics
Monitor(s) Displays
16.0" 16:10 FHD+ (1920x1200) Touch 300nits WVA/IPS Display with ComfortView
Hard Drives
2TB M.2 PCIe NVMe SSD
Mouse
Logitech wireless
Browser
Edge
Antivirus
MalwareBytes
I think we can call this one resolved. There was an Intel graphics driver that needed updated. Seems to be ok now.

Thank you for the replies! (y)
 

My Computer My Computer

At a glance

Windows 11 Pro, 64 bitAMD Ryzen™ 7 250 Processor (8 cores, up to 5....32 GB DDR5, 1 x 32 GB, 5600 MT/sAMD Radeon Graphics
OS
Windows 11 Pro, 64 bit
Computer type
Laptop
Manufacturer/Model
Dell DC16255
CPU
AMD Ryzen™ 7 250 Processor (8 cores, up to 5.1Ghz)
Memory
32 GB DDR5, 1 x 32 GB, 5600 MT/s
Graphics Card(s)
AMD Radeon Graphics
Monitor(s) Displays
16.0" 16:10 FHD+ (1920x1200) Touch 300nits WVA/IPS Display with ComfortView
Hard Drives
2TB M.2 PCIe NVMe SSD
Mouse
Logitech wireless
Browser
Edge
Antivirus
MalwareBytes
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