KB5028185 Moment 3 update constant freezing and crashing


Delibrythe

Member
Local time
11:18 AM
Posts
5
OS
Windows 11 23H2 stable channel
Hi All,
I used to be on the Dev Insider Channel but after numerous freezing and crashing I decided a few months ago to do a clean install of the stable build. My PC was updated to the Moments 3 feature upgrade and again I started experiencing freezing and crashing . Mostly when I was playing streaming video content (like Youtube) but also with just normal browsing.

I got fed up and decided to uninstall. Well it won't let you uninstall through the regular method in settings so I tried under Advanced Recovery options using a Windows USB tool. That also failed when I selected to uninstall a feature update. I hadn't done a system image backup in a while so I decided to try System Restore and it worked.

So I'm back to build 22621.1928 and have paused updates for 4 weeks and I'm hoping within that time there will be a patch to all the Moments 3 update issues.

Has anyone else experienced the same random crashing with the new upgrade? I really hope they fix this soon.
 
Windows Build/Version
2212 Build 22621.1928

My Computer My Computer

At a glance

Windows 11 23H2 stable channelIntel Core i5 8300H @ 2.30GHz16.0GB Dual-Channel DDR4 @ 1329MHzIntel UHD Graphics 630 & 4GB NVIDIA GeForce G...
OS
Windows 11 23H2 stable channel
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel Core i5 8300H @ 2.30GHz
Motherboard
Dell Inc. 0236PM (U3E1)
Memory
16.0GB Dual-Channel DDR4 @ 1329MHz
Graphics Card(s)
Intel UHD Graphics 630 & 4GB NVIDIA GeForce GTX 1050
Sound Card
NVIDIA High Definition Audio, Realtek Audio, Intel Display Audio, NVIDIA Virtual Audio Device
Monitor(s) Displays
Internal Dell 1920x1080, External Hisense 43" 4K tv
Screen Resolution
3840x2160@60Hz
Hard Drives
CT1000MX500SSD1 (SSD) 1TB
Keyboard
iClever DK03
Mouse
Logitech MX Veritcal
Browser
Edge & Dev Channel Edge
Antivirus
McAfee
This guide will show you how to change the maximum days you can pause Windows Update for in Windows 11.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
issue is elsewhere in the system, KB patch is just exposing it.
 

My Computer My Computer

At a glance

Windows
OS
Windows
No problems here, like @Diceman2037 above said, you've got other issues
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender

Latest Support Threads

Back
Top Bottom