KB5033375 keeps corrupting my system!!


Mark Phelps

Well-known member
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431
OS
Windows 11
My Win11Pro desktop, which I recently re-activated, keeps downloading and installing KB5033375 -- and that corrupts my system!!

It breaks search, causes LONG delays in opening settings, and when I then reboot, I get a black desktop with only a mouse cursor.

So, I restored from a two-week old image, and as I was sitting there, it was downloading this same update. When I reboot, this stuff will happen all over again.

OK, so on this next restore, I will disconnect the ethernet cable to prevent the WU download, but I need to use the Internet on this PC, so keeping that disconnected is not a long term solution.

I did some searching on how to disable Windows Update and found info on configuring automatic updates, but that must have been out of date because the registry entries on my PC don't match the ones in the suggestions. And, I don't see any options in Windows Update itself to disable these.

So, what can I do after the restore to prevent this WU from downloading again?
 
Windows Build/Version
Wion11 Pro build 22631.2715

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
You could postpone updates during a certain maximum period, which you can extend using this tutorial:


Maybe in a few days the problem will have recognized by Microsoft and they will change the update that's bothering you.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Kingston NV2 - 500 GB
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 115.7.0 ESR
    Antivirus
    F-secure via Internet provider
    Other Info
    Oracle VirtualBox 7 for testing software on Win 10 or 11
You could postpone updates during a certain maximum period, which you can extend using this tutorial:


Maybe in a few days the problem will have recognized by Microsoft and they will change the update that's bothering you.
OK, thanks -- let me try that and see.'

UPDATE: Unfortunately, this no longer works. I did the regedit changes, even had to add the key because it was not there, and set it to 90 days. When I went back into Windows Update, the pause was only for 1 week. I opened it to change the pause to longer but regardless of what select, it still only says 1 week.

I use this PC as a file sever on the network every day, so I can not have it disconnected from the network over a long time.

Is there any way to block this update?
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
You can't do anything. The KB5033375 is the December security update. Download it directly from MS, run a clean boot and install the KB5033375.msu.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook
    CPU
    Intel 6700HQ
    Motherboard
    HP
    Memory
    24
    Graphics Card(s)
    AMD FirePro 5170M
    Hard Drives
    Samsung SSD 860 Pro
    Keyboard
    yes
    Mouse
    yes
    Other Info
    19045.3803
    some Red Hat workhorses
You can't do anything. The KB5033375 is the December security update. Download it directly from MS, run a clean boot and install the KB5033375.msu.
OK did that -- but machine initially rendered USELESS by this update. Only get black screen with cursor upon reboot.

Before, I waited a few minutes the wallpaper and icons would return and after a few more minutes, the taskbar -- even though search would no longer work. Settings then took several MINUTES to open, but did, eventually.

NOW, I get only the black screen and despite waiting for some time, nothing else.

UPDATE: After waiting a LOT longer, the wallpaper and icons did return, as did the taskbar.

So, the PC is not completely useless -- but the search tool no longer works.

I will do so online searching to see if there is an alternative to that -- since I apparently can NOT block this update.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3593 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Mark, if this update was defective, I suspect the web (and this forum) would be flooded with reports. What I suspect is either some sort of corruption in your current build or some tweak or setting you have made in your user account that conflicts with this new update that is causing the new update to cause issues. Here's what I would do.

Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer

With the update installed , activate the hidden administrator account.
Open command prompt as administrator and type net user administrator /active:yes
Sign out of your account. You will see 2 logins on your signin screen. Sign in with the new administrator account & let it create its desktop. See if search works correctly in that account. If it does, it's not the update, but a problem with your user account.
Report back.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Mark, if this update was defective, I suspect the web (and this forum) would be flooded with reports. What I suspect is either some sort of corruption in your current build or some tweak or setting you have made in your user account that conflicts with this new update that is causing the new update to cause issues. Here's what I would do.

Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer

With the update installed , activate the hidden administrator account.
Open command prompt as administrator and type net user administrator /active:yes
Sign out of your account. You will see 2 logins on your signin screen. Sign in with the new administrator account & let it create its desktop. See if search works correctly in that account. If it does, it's not the update, but a problem with your user account.
Report back.
Thanks for the suggestions -- but I had already done both and neither found any issues.

I have since restored the PC to two weeks ago and used some third-party tools mentioned on the affiliated Windows 10 site to disable the Windows Update services. When and if MS comes out with a new update, I will try using that.

The pain of waiting 10 minutes or so to get a partly-working desktop and then several minutes more just to open Settings was too much to take -- so I did the restore to get a working system back.

I've done this update on three W11 systems and this Pro box is the only one with issues -- but it didn't have issues with any of the other updates since Windows 11 came out.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
and used some third-party tools mentioned on the affiliated Windows 10 site to disable the Windows Update services. When and if MS comes out with a new update, I will try using that.
Are you saying you did test using another account with the update installed and the problem remains?
IMO, if you are waiting for MS to "fix" this update, you are whistling Dixie. There is something going on specific to your system. When there are no reports on the web and no similar complaints in the feedback hub, MS won't be looking at it any further.
Are you using some 3rd party app that alters the GUI? If so, get rid of it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
If you’re 100% sure there’s nothing on the pc causing the problem after updating then you can use this MS tool to show & hide problematic drivers or updates:
You can also try the windows update minitool to block that particular update permanently:
Download Windows Update MiniTool - MajorGeeks. Please not this will not prevent further updates to Windows or Drivers - only the problematic update/driver will be blocked from downloading to prevent the problems you’re experiencing.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Are you saying you did test using another account with the update installed and the problem remains?
IMO, if you are waiting for MS to "fix" this update, you are whistling Dixie. There is something going on specific to your system. When there are no reports on the web and no similar complaints in the feedback hub, MS won't be looking at it any further.
Are you using some 3rd party app that alters the GUI? If so, get rid of it.
No I did not test this using another account and I am not using some third-party app that alters the GUI.

So, I will have to learn how to live with this.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
If you’re 100% sure there’s nothing on the pc causing the problem after updating then you can use this MS tool to show & hide problematic drivers or updates:
You can also try the windows update minitool to block that particular update permanently:
Download Windows Update MiniTool - MajorGeeks. Please not this will not prevent further updates to Windows or Drivers - only the problematic update/driver will be blocked from downloading to prevent the problems you’re experiencing.
Thanks ,,, but I got a couple of tools from the affiliated Win10 Forums site and they appear to be working OK.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
No I did not test this using another account
For goodness sake, why not? If it proves to be an account issue, it's easy enough to resolve it and not have to "live with it".
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
For goodness sake, why not? If it proves to be an account issue, it's easy enough to resolve it and not have to "live with it".
Sorry, don't know what you mean. Create a second account with admin rights, login to that account, and do the update there?

OH, by the way, should probably have mentioned this UP FRONT, but this PC is incompatible with w11 hardware requirements. So, maybe this update enforces or expects these requirements to be met and fails if that does not happen. I had another incompatible laptop, which I used to do testing of Win11 updates, but it died two weeks ago and this is the only old PC left.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
Sorry, don't know what you mean. Create a second account with admin rights, login to that account, and do the update there?

With the update installed , activate the hidden administrator account.
Open command prompt as administrator and type net user administrator /active:yes
Sign out of your account. You will see 2 logins on your signin screen. Sign in with the new administrator account & let it create its desktop. See if search works correctly in that account. If it does, it's not the update, but a problem with your user account.
^This. If it proves it is not an account issue, but a system problem, all you have to do is disable the administrator account with command
net user administrator /active:no
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Updates are cumulative! It means that the problem comes back each month if you don't solve it!
Next time you also check the "Reliability History" to get more infos
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook
    CPU
    Intel 6700HQ
    Motherboard
    HP
    Memory
    24
    Graphics Card(s)
    AMD FirePro 5170M
    Hard Drives
    Samsung SSD 860 Pro
    Keyboard
    yes
    Mouse
    yes
    Other Info
    19045.3803
    some Red Hat workhorses
My Win11Pro desktop, which I recently re-activated, keeps downloading and installing KB5033375 -- and that corrupts my system!!

It breaks search, causes LONG delays in opening settings, and when I then reboot, I get a black desktop with only a mouse cursor.

So, I restored from a two-week old image, and as I was sitting there, it was downloading this same update. When I reboot, this stuff will happen all over again.

OK, so on this next restore, I will disconnect the ethernet cable to prevent the WU download, but I need to use the Internet on this PC, so keeping that disconnected is not a long term solution.

I did some searching on how to disable Windows Update and found info on configuring automatic updates, but that must have been out of date because the registry entries on my PC don't match the ones in the suggestions. And, I don't see any options in Windows Update itself to disable these.

So, what can I do after the restore to prevent this WU from downloading again?

Hi Mark, et all,

seeing same issue. Tried blocking update boo cannot do. When it installs, takes forever to login, black screen black screen and eventually desktop is displayed. I've also noted that windows _+i to bring up settings takes ages to populate the box with settings.
The search function is borked, click on the search slot nothing, click on the search box in start progams, and it just dissapears. Uninstalled, but then my start programs menu messed up and wouldn;t come up. Then right click on taskbar pinned icons causing explorer to fail.
Watching with sysinternals process explorer and found shellexperience bugging out. Minidumps being generated at the same time. There is definitly some bad code in the last two updates.
 

My Computer

System One

  • OS
    windows 11, windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Xeon(R) CPU E5-2697 (yes I know its not supported)
    Motherboard
    MSI sli x99
    Memory
    64GB
    Graphics Card(s)
    1080
Hi Mark, et all,

seeing same issue. Tried blocking update boo cannot do. When it installs, takes forever to login, black screen black screen and eventually desktop is displayed. I've also noted that windows _+i to bring up settings takes ages to populate the box with settings.
The search function is borked, click on the search slot nothing, click on the search box in start progams, and it just dissapears. Uninstalled, but then my start programs menu messed up and wouldn;t come up. Then right click on taskbar pinned icons causing explorer to fail.
Watching with sysinternals process explorer and found shellexperience bugging out. Minidumps being generated at the same time. There is definitly some bad code in the last two updates.
That is EXACTLY what I am experiencing with this update -- so at least, I am not alone in this.

Look at the Windows Update tutorial on the affiliated Win10 forums and you will find tools you can download to disable Windows Update services. But if you do that, other stuff, like DISM, will no longer work.

What I did was restore the PC to two weeks ago -- and disconnected the ethernet cable. Then I downloaded the Win10 forum tools on an other PC, copied them to this one, and ran them. Now, with the services disabled. I reconnected the ethernet cable and now get Internet without Windows Updates. How long this will last, I have no idea, but for now, the PC is usable again.

Also, this same PC runs Win10 and with that, I have no issues at all. So, if Win11 gets borked and stays that way, I will probably revert to using Win10.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
Hey Guys, thought you might like to know, I searched the feedback hub for issues relating to problems with KB5033375 in particular. The only reports I found thus far were a few relating to either the update not installing or it breaking wireless for some enterprise customers. The same results when searching the web. No result found relating to search for that particular KB except for you two. This morning, a friend of mine called me with the problem so that makes 3.

That update has been out 5 days now so more reports should have come in by now. It's going to take someone who atually has this problem to test all scenarios.
It would be muchly appreciated if one of you would do a quick test using the hidden administrator account with that update installed so we can understand more about how and why that particular KB might be affecting a few particular users.

Also, I was thinking on this. Widgets have made the GUI do strange things for some people. Disabling widgets might make a difference. Enable or Disable Widgets Feature in Windows 11 Tutorial
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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