Laptop will not go to sleep!


jstaaron said:
disabling apps that interact with mouse. I guess all the apps interact with mouse. Maybe I misunderstood you.
Click to expand...
I just meant looking for any apps that control the mouse.
For example, in my Device mgr, Human interface devices section there is an entry with the word mouse in its name. If I check its properties then I can see a Dell driver and that would make me want to
- disable that device, or
- remove its driver to let Windows replace it with a default one, or
- find the controlling software in Settings, Apps so I can uninstall it.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
jstaaron said:
hmm but my external mouse is disconnected and I didn't touch the touchpad.

Is it safe to assume it's a hardware trigger? and not a software issue?
Click to expand...
Just disable the touchpad from BIOS or key combination or Device Manager and try to put the computer to sleep.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Try3 said:
I just meant looking for any apps that control the mouse.
For example, in my Device mgr, Human interface devices section there is an entry with the word mouse in its name. If I check its properties then I can see a Dell driver and that would make me want to
- disable that device, or
- remove its driver to let Windows replace it with a default one, or
- find the controlling software in Settings, Apps so I can uninstall it.


Denis
Click to expand...
ohh okay. I checked and it's just USB input device. I disabled it and checked but still doesn't work.
 

My Computer

System One

  • OS
    Windows 11 Home Edition
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Ideapad Y700-15ISK, 80NV
    CPU
    Intel® Core™ i7-6700HQ CPU @ 2.60GHz
    Memory
    16GB
    Graphics Card(s)
    Intel HD Graphics 530
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