Solved Memory Integrity incompatible driver


pebuilder

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This morning there were a number of updates to system security. A warning then appeared in system security saying memory integrity is off.

I tied to turn it on but it faled saying there was an incompatible driver

wdcsam64_prewin8.sys
Western Digital Technologies
Device: WD SES Device
Import date: 11/26/2021
Driver date: 11/30/2017
Driver version: 1.2.0.0
Published name: oem25.inf

I checked through all the devices in computer management but could not find any reference to WD SES Device.

I am not sure how to get rid of this incompatible driver, could someone please advise how I can resolve this compatibity so memory integrity can be turned on.

I am running Win 11 Pro Version 21H2 (OS Build 22000.856)
 
Windows Build/Version
Win 11 Pro Version 21H2 (OS Build 22000.856)

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Tekkie Boy

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Run the following command in an command prompt as admin:

Code:
pnputil /delete-driver oem25.inf /uninstall /force

to uninstall and remove the driver from the system.
 

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pebuilder

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Terrific thanks that got rid of the driver and allowed me to turn on memory integrity
 

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clam1952

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The Western Digital SES driver provides a special communications channel between the PC and the hard drive to enable certain features such as password protection, LED control, and access to the drives label (if applicable).
Think it's related to WD Passport USB drives.
 

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Bree

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it faled saying there was an incompatible driver

wdcsam64_prewin8.sys

Think it's related to WD Passport USB drives.
It is, and it is only ever needed if you want to use the WD encryption software that WD supply with their external usb drives.

The WD SES Device only shows in Device Manager while a WD usb drive is plugged in. To see (and be able to uninstall it along with its driver) at any other time you need to tell Device Manager to 'View > Show hidden devices'.

device-manager-uninstall-wd-ses-device-png.17222
 

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    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.
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    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.

notnats

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I am having same problem beginning just today only my incompatible driver is PxHLpa64.sys from Sonic Solutions. I don't have any software from Sonic Solutions. I believe that is Roxio but I don't have that either. Help!

 

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Kimbolini

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@Bree - thanks, this was exactly my issue today, and you had the answer right there. Most appreciated!
 

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notnats

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Finally had this solved, for my computer anyway, by chatting with an online Dell tech. It did take nearly an hour but if finally was found the file was related to Windows Essentials, why this file was on my computer I have no idea since Windows Essentials wasn't even available with Windows 10, let alone WIndows 11 and support for it was discontinued in Jan. 2017.
But anyway the Dell tech did find it and was able to delete it. My problem was solved.
 

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Berton

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I didn't see the issue until this morning where it was turned off, happened after this Definition update earlier today:
Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.373.1686.0)
1662557053476.png

Turned it back on and rebooted, seems okay now.
 

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    8GB
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    256GB SSD NVMe
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maarkr

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I have 15 drivers that are identified as incompatible... should I remove them or are some possibly being used? I don't want to pooch my system, lol.
cxCVBS.sys
fei62x64.sys
RtDMIVX.sys (shows twice)
RtHDMIVX.sys
Saffire.sys
SaffireMidi.sys
wdcsam64_prewin8.sys (shows twice)
wdcsam64.sys (shows 3x)
GEARspiWDM.sys
PxHIpa64.sys
 
Last edited:

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Berton

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If your Win11 is an Upgrade from Win10 it may be necessary to retain the drivers so as to fall back to Win10. But then if Win10 was an Upgrade from an earlier version who knows? If there are incurable problems it usually becomes time for a clean reinstall which should get rid of old drivers.
 

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    Dell Vostro 3400
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    Intel Core i5
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    8GB
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    256GB SSD NVMe
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    Windows 11 Pro RTM x64
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    Intel Core i5
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maarkr

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I think I did a clean install with Win 7, but upgraded to Win 8, 10, 11. Prob why I have some weird Win 11 issues.
 

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    Intel Core i7-8700k
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    Gigabyte Z390 UD LGA1151
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    4x8 Corsair Vengeance
    Graphics Card(s)
    NVidia GTX 1050Ti
    Sound Card
    MOTU Ultralite mk4
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    Samsung 980 SSD NVme 1Tb
    other drives
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Berton

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I think I did a clean install with Win 7, but upgraded to Win 8, 10, 11. Prob why I have some weird Win 11 issues.
Certainly possible. Does the motherboard fully support the requirements for Win11? If more than about 3 years old it may not. I was given an HP desktop to rehab last week that was from 2019 with Win10 and is okay with Win11, only issue was some drivers were missing and HP didn't have them except specifically for Win10 so I clean installed Win10, did the updates and got the drivers then Upgraded to Win11 and drivers were retained, runs fine..
 

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  • OS
    Win11 Pro RTM
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    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5
    Memory
    8GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
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    21"
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    512GB SSD NVMe, 2TB WDC HDD
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maarkr

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y, it's a Gigabyte Z390... I always update the drivers from them.
 

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    11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-8700k
    Motherboard
    Gigabyte Z390 UD LGA1151
    Memory
    4x8 Corsair Vengeance
    Graphics Card(s)
    NVidia GTX 1050Ti
    Sound Card
    MOTU Ultralite mk4
    Monitor(s) Displays
    2
    Hard Drives
    Samsung 980 SSD NVme 1Tb
    other drives
    PSU
    Corsair 750w
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