Solved Memory Integrity incompatible driver


P

pebuilder

Member
Local time
6:32 AM
Posts
19
OS
Windows 11 Pro
This morning there were a number of updates to system security. A warning then appeared in system security saying memory integrity is off.

I tied to turn it on but it faled saying there was an incompatible driver

wdcsam64_prewin8.sys
Western Digital Technologies
Device: WD SES Device
Import date: 11/26/2021
Driver date: 11/30/2017
Driver version: 1.2.0.0
Published name: oem25.inf

I checked through all the devices in computer management but could not find any reference to WD SES Device.

I am not sure how to get rid of this incompatible driver, could someone please advise how I can resolve this compatibity so memory integrity can be turned on.

I am running Win 11 Pro Version 21H2 (OS Build 22000.856)
 
Windows Build/Version
Win 11 Pro Version 21H2 (OS Build 22000.856)

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K
    Motherboard
    Z690M Aorus Elite AX DDR4
    Memory
    64Gb
    Graphics Card(s)
    Geforce RTX 3050
    Monitor(s) Displays
    Samsung S* 32"
    Screen Resolution
    4K
    PSU
    650w Gold
    Case
    Thermaltake
Terrific thanks that got rid of the driver and allowed me to turn on memory integrity
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K
    Motherboard
    Z690M Aorus Elite AX DDR4
    Memory
    64Gb
    Graphics Card(s)
    Geforce RTX 3050
    Monitor(s) Displays
    Samsung S* 32"
    Screen Resolution
    4K
    PSU
    650w Gold
    Case
    Thermaltake
The Western Digital SES driver provides a special communications channel between the PC and the hard drive to enable certain features such as password protection, LED control, and access to the drives label (if applicable).
Click to expand...
Think it's related to WD Passport USB drives.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
pebuilder said:
it faled saying there was an incompatible driver

wdcsam64_prewin8.sys
Click to expand...

clam1952 said:
Think it's related to WD Passport USB drives.
Click to expand...
It is, and it is only ever needed if you want to use the WD encryption software that WD supply with their external usb drives.

The WD SES Device only shows in Device Manager while a WD usb drive is plugged in. To see (and be able to uninstall it along with its driver) at any other time you need to tell Device Manager to 'View > Show hidden devices'.

device-manager-uninstall-wd-ses-device-png.17222
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
I am having same problem beginning just today only my incompatible driver is PxHLpa64.sys from Sonic Solutions. I don't have any software from Sonic Solutions. I believe that is Roxio but I don't have that either. Help!

​

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5510
    CPU
    Intel(R) Core(TM) i7
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
@Bree - thanks, this was exactly my issue today, and you had the answer right there. Most appreciated!
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora Ryzen
    CPU
    AMD Ryzen 9 5900X 12-Core Processor
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Keyboard
    Logitec K860 ergonomic
    Mouse
    Logitec M570
    Internet Speed
    lousy
Finally had this solved, for my computer anyway, by chatting with an online Dell tech. It did take nearly an hour but if finally was found the file was related to Windows Essentials, why this file was on my computer I have no idea since Windows Essentials wasn't even available with Windows 10, let alone WIndows 11 and support for it was discontinued in Jan. 2017.
But anyway the Dell tech did find it and was able to delete it. My problem was solved.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5510
    CPU
    Intel(R) Core(TM) i7
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
I didn't see the issue until this morning where it was turned off, happened after this Definition update earlier today:
Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.373.1686.0)
1662557053476.png

Turned it back on and rebooted, seems okay now.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I have 15 drivers that are identified as incompatible... should I remove them or are some possibly being used? I don't want to pooch my system, lol.
cxCVBS.sys
fei62x64.sys
RtDMIVX.sys (shows twice)
RtHDMIVX.sys
Saffire.sys
SaffireMidi.sys
wdcsam64_prewin8.sys (shows twice)
wdcsam64.sys (shows 3x)
GEARspiWDM.sys
PxHIpa64.sys
 
Last edited:

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-8700k
    Motherboard
    Gigabyte Z390 UD LGA1151
    Memory
    4x8 Corsair Vengeance
    Graphics Card(s)
    NVidia GTX 1050Ti
    Sound Card
    MOTU Ultralite mk4
    Monitor(s) Displays
    2
    Hard Drives
    Samsung 980 SSD NVme 1Tb
    other drives
    PSU
    Corsair 750w
If your Win11 is an Upgrade from Win10 it may be necessary to retain the drivers so as to fall back to Win10. But then if Win10 was an Upgrade from an earlier version who knows? If there are incurable problems it usually becomes time for a clean reinstall which should get rid of old drivers.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I think I did a clean install with Win 7, but upgraded to Win 8, 10, 11. Prob why I have some weird Win 11 issues.
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-8700k
    Motherboard
    Gigabyte Z390 UD LGA1151
    Memory
    4x8 Corsair Vengeance
    Graphics Card(s)
    NVidia GTX 1050Ti
    Sound Card
    MOTU Ultralite mk4
    Monitor(s) Displays
    2
    Hard Drives
    Samsung 980 SSD NVme 1Tb
    other drives
    PSU
    Corsair 750w
maarkr said:
I think I did a clean install with Win 7, but upgraded to Win 8, 10, 11. Prob why I have some weird Win 11 issues.
Click to expand...
Certainly possible. Does the motherboard fully support the requirements for Win11? If more than about 3 years old it may not. I was given an HP desktop to rehab last week that was from 2019 with Win10 and is okay with Win11, only issue was some drivers were missing and HP didn't have them except specifically for Win10 so I clean installed Win10, did the updates and got the drivers then Upgraded to Win11 and drivers were retained, runs fine..
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
y, it's a Gigabyte Z390... I always update the drivers from them.
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-8700k
    Motherboard
    Gigabyte Z390 UD LGA1151
    Memory
    4x8 Corsair Vengeance
    Graphics Card(s)
    NVidia GTX 1050Ti
    Sound Card
    MOTU Ultralite mk4
    Monitor(s) Displays
    2
    Hard Drives
    Samsung 980 SSD NVme 1Tb
    other drives
    PSU
    Corsair 750w
Good day: I deleted OEM25.inf and it didn't help. I went back and checked and on my computer, it was OEM22.inf I believe and deleted that and it worked. Now I don't have OEM 25 any longer and I wasn't sure what it was and if I need it or not. TY.
 

My Computer

System One

  • OS
    Windows 11
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