Solved Microsoft account problem

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Deleted member 26809

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Since yesterday I have a big problem with my microsoft account. I can't log in, because it says that the password is incorrect. When I change my password, it says the same thing again. I can't ask for online help because I can't log in. I was set to log in using the authenticator app on my mobile phone. However, since yesterday when I click on the phone to approve the login, a notification pops up saying that there is an error in communication with the server. Now I can't do anything and everything asks me to reconnect, and I can't do anything there. What could it be and how to solve this problem?
 
uco73 said:
Since yesterday I have a big problem with my microsoft account. I can't log in, because it says that the password is incorrect. When I change my password, it says the same thing again. I can't ask for online help because I can't log in. I was set to log in using the authenticator app on my mobile phone. However, since yesterday when I click on the phone to approve the login, a notification pops up saying that there is an error in communication with the server. Now I can't do anything and everything asks me to reconnect, and I can't do anything there. What could it be and how to solve this problem?
Click to expand...
You may have locked yourself out and attempting to change the password made things worse as you probably were still connected elsewhere.
Log out of every single device you may be logged in. Double check to make sure, do not forget phone link. Reboot all devices.
Then and only then try to log back in, if it fails then attempt to change password.
 

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I'm not locked myself. I know what I'm doing. Probably somebody hacked my account.
 
uco73 said:
I'm not locked myself. I know what I'm doing. Probably somebody hacked my account.
Click to expand...
How are you connecting to the internet? From your post it seems you may have an issue with your provider.
 

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uco73 said:
Something is wrong with my internet connection. After many tries, finally, problem is solved. My internet is terrible.
Click to expand...
If you are using ISP's DNS, definitely change it or even better, use DoH.
www.elevenforum.com

Enable DNS over HTTPS (DoH) in Windows 11

This tutorial will show you how to change your DNS Server address and enable DNS over HTTPS (DoH) in Windows 11. A DNS (Domain Name System) server is the service that makes it possible for you to open a web browser, type a domain name and load your favorite websites. DNS over HTTPS (DoH), or...
www.elevenforum.com www.elevenforum.com
 

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uco73 said:
I know what I'm doing. Probably somebody hacked my account.
Click to expand...
Yet you had a problem and are in the wrong forum.
And you made a bold statement without any evidence whatsoever.
Glad it's resolved.
 

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uco73 said:
I'm not locked myself. I know what I'm doing.
Click to expand...
I'll not insult you by attempting to help you then. Perhaps you'll pop back and offer some of your superior expertise in here once you've sussed things out.
 

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uco73 said:
Something is wrong with my internet connection. After many tries, finally, problem is solved. My internet is terrible.
Click to expand...
Glad to hear you was able to solve your problem. I'll never forget the headaches I use to get back in the dial-up internet days
 

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Hey Deleted member 26809,

Showing gratitude is important in online communities. Use the "like" button to appreciate helpful content. This motivates people to keep sharing knowledge. A "like" gives 1 point, "Helpful" gives 5 points, and "Great support" gives 10 points for exceptional help.

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