New Outlook - first problem!

BruceR · Jan 11, 2024

Have you found Rules and Junk options yet?

Helmut · Jan 11, 2024

There are no rules in New Outlook yet, still under development, as are a number of other features. It is in Beta.

Sigurd · Jan 11, 2024

BruceR - No. None of the usual ways of accessing the Rules setup can be found. Tried all the ways I knew and the links given above which generally were much the same as the ones I knew.
Helmut - I agree this seems like a Beta version but I don't recall getting a choice when I installed it.

antspants · Jan 11, 2024

There are 4 ways/versions to use Outlookat least that I know of.

antspants said:
Outlook in Microsoft 365 (which contains its own “New Outlook” version)
Outlook in Office 2021 etc
Outlook App (The new Outlook)
Outlook on the web

You appear to be using the New Outlook that is replacing Mail/Calendar. I don’t know why, especially as you’re paying for Microsoft 365, you want to use rules etc, they are in Outlook witch comes with Microsoft 365

antspants · Jan 11, 2024

All you should need to do if you want rules and more control over Outlook, is look in your start menu for Microsoft Outlook (not new) add your email account and forget the “new Outlook”
Unless they’re also calling Outlook in the Microsoft 365 suite something else now. At this point, I have no idea anymore.

BruceR · Jan 11, 2024

Sigurd said:
BruceR - No. None of the usual ways of accessing the Rules setup can be found. Tried all the ways I knew and the links given above which generally were much the same as the ones I knew.
Helmut - I agree this seems like a Beta version but I don't recall getting a choice when I installed it.

Thanks. I also think you're running the free version and not Microsoft 365 Outlook.

I use Microsoft 365 Outlook but switched New Outlook on a long time ago (but can switch back whenever I want, which I've done a couple of times just to compare). I have Rules and Junk options within New Outlook.

Sigurd · Jan 11, 2024

antspants said:
If you are clicking on the .exe file in the Microsoft Office\root folders and it’s asking you to setup an email address then it would mean that it isn’t configured, this may mean you aren’t using Outlook from Microsoft 365. You’re possibly using the app. That’s my opinion. (Although the screenshot would tell me differently)

TraderGarry asked me to look for Outlook.exe on my PC and I found a copy of that .I was loath to open it at the time in case it created more issues but decided to be brave today. When I opened it it asked me to open my account which I did. I now have a working copy of Outlook as I knew it before all this started. I have pinned this version to my Task Bar and unpinned the "new" one and will stick with that.
As far as I am personally concerned, problem solved. I don't think Microsoft can say the same!
I'll be interested in the continuing discussion, if it continues.

BamaInArk · Jan 11, 2024

Dru2 said:
My Outlook 365 app (paid and activated)...

Now select the tab to switch to the new Outlook and see what happens.

Dru2 · Jan 11, 2024

Page 1

Edwin said:
@Sigurd
Do you not have OUTLOOK.EXE at C:\Program Files\Microsoft Office\root\Office16?

View attachment 83212

Page 2

Edwin said:
Will it open as Classic Outlook?

Page 3

Dru2 said:
If the OP is running Office 365 to include Outlook (and based on the .exe location they are), and "If" it is setup as they say, it would NOT be asking to setup when clicking the exe file in that location. Instead, it would simply open the Outlook app. That's fact.

It only took four pages...

Sigurd said:
TraderGarry asked me to look for Outlook.exe on my PC and I found a copy of that .I was loath to open it at the time in case it created more issues but decided to be brave today. When I opened it it asked me to open my account which I did. I now have a working copy of Outlook as I knew it before all this started. I have pinned this version to my Task Bar and unpinned the "new" one and will stick with that.
As far as I am personally concerned, problem solved. s.

Peace

Dru2 · Jan 11, 2024

BamaInArk said:
Now select the tab to switch to the new Outlook and see what happens.

I hear you, but I'll stick to classic.

Thanks

Sigurd · Jan 11, 2024

BamaInArk said:
Now select the tab to switch to the new Outlook and see what happens.

My PC no new Outlook tab!
Laptop and wife's PC - have tab.
Version numbers (as seen on Programs and Features
Wife's and my PC - 16.0.17126.20126
Laptop - 16.0.17126.20108
All called Microsoft 365 en-us
No Outlook name anywhere.

No idea of the significance of that information. Passed on to all you bright guys for what it's worth!

TraderGary · Jan 11, 2024

My current version is 16.0.17126.20132

Microsoft 365 updates are automatic and done in a que. You can ask for an immediate update if you want. If you don't leave your laptop online to be updated, you can ask for the update to have it current.

antspants · Jan 11, 2024

Dru2 said:
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Peace

Lala70 · Jan 31, 2024

I have been using the old outlook quite happily but now am getting synch problems with sending mails. Much to my surprise however, the new outlook does not (perhaps we are being forced to move?) BUT..... in the old outlook you could combine various account inboxes by using the search function and selecting all mailboxes. This does not appear to be available in the 'new' (and improved?) outlook which is not much of an improvement imo.