Solved New upgrade motherboard has no audio?


p5200

p5200

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OS
Windows 11 pro
I've checked the drivers in device manager and all looks fine. I installed everything from the motherboard install disc. The two stereo stereo speakers worked before the upgrade on two computers. I've even updated the bios but still nothing. Any suggestions are welcomed Thanks! :-) https://www.amazon.com/dp/B088W7RKVZ?ref=ppx_yo2ov_dt_b_fed_asin_title
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender
There's 5 1/8" ports on that board and the light green one is for a set of speakers or a headset. There's usually a set of pins for plugging in a cable for the port on the front of the case. A lot of times the installation of Windows will pick that port, maybe install drivers from the Internet. Or the boards used to come with a CD holding the necessary drivers. When I see hardware issues I boot to a Linux LiveUSB Thumb drive to check if things on a board are working.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I never installed any front ports. The manual also states that the black port is for a speaker on the rear but it does nothing either. I'm suppose to receive a new monitor tomorrow. It has built in speakers hopefully, I get sound out of that. I'd hate to think I bought a new motherboard with faulty audio circuits.
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender
My 21" HP Compaq, 24" Dell and 27" ASUS monitors have built-in speakers and they use a male-to-male cable from the computers.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
You know, I never checked to see how that monitor gets its signal. I hope it feeds from the HDMI cable. If not, I still won't have any audio.
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Not from here, i got it from the ASUS site. Mine is the model without the built in wi-fi. I don't know if that's the only difference. Yeah, your link is where I got it from.
 

Attachments

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
The Line out is Green(Lime), 2 channel.
That is what the manual says. P2-17, 18, 19. (or P2-14, 15, 16). Complete with explanatory diagrams. A well known standard.

Black is wrong, that is for the Rear speaker of a 4 channel, 5.1 channel, or 7.1 channel surround sound speaker system.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
When I remove the plug from the output jack, I get a pop up telling me I unplugged it. So I guess the speaker is being recognized or at least the plug is.
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender
You haven't mentioned what you see in the Sound control panel.

Is the onboard sound selected? You've configured it as Stereo?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26200.8728Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway

  • At a glance

    windows 11 26200.8728Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
Yes it's all configured.
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender
Well, I finally foun a setting that worked. I think one of the last things I downloaded had the setting I needed. Thanks for the help folks! (y)
 

My Computer My Computer

At a glance

Windows 11 proAMD Ryzen 7 5700XG.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM...ASUS Dual GeForce RTX™ 4060 White Edition
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
custom build
CPU
AMD Ryzen 7 5700X
Motherboard
AMD ROG STRIX B550-F
Memory
G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
Graphics Card(s)
ASUS Dual GeForce RTX™ 4060 White Edition
Sound Card
on-board
Monitor(s) Displays
SAMSUNG 32-Inch Odyssey G50D Series
Screen Resolution
2560 x 1440
Hard Drives
Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
PSU
CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
Case
Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
Cooling
ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
Keyboard
Logitech 520
Mouse
Logitech 310
Browser
Google Chrome
Antivirus
Windows Defender
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