Newbie here, need help updating Windows 10 Pro 22H2 to Windows 11 Pro 25H2

Please perform the following steps:





1) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~






2) Run Tuneup plus > post a share link








3) Run the V2 log collector > post a share link





4) Run upgrade_failure_info.bat > post a share link

zbook said:

Please perform the following steps:





1) Add WMIC:

Click to expand...

Isn't this a W11 option?

zbook said:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Add or Remove WMIC command Feature in Windows 11

This tutorial will show you how to add or remove the WMIC command as an optional feature for all users in Windows 11. The WMI command-line (WMIC) utility provides a command-line interface for Windows Management Instrumentation (WMI). WMIC is compatible with existing shells and utility commands...

www.elevenforum.com

2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

4) Run upgrade_failure_info.bat > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Click to expand...

zbook said:

Please perform the following steps:





1) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Add or Remove WMIC command Feature in Windows 11

This tutorial will show you how to add or remove the WMIC command as an optional feature for all users in Windows 11. The WMI command-line (WMIC) utility provides a command-line interface for Windows Management Instrumentation (WMI). WMIC is compatible with existing shells and utility commands...

www.elevenforum.com

2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

4) Run upgrade_failure_info.bat > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Click to expand...

Sorry, but I'm just not getting you.

--Bill

Please skip step #1 and start with step #2

@bblue99 Just the pedant in me coming out, but for future reference, any "movement" between versions of Windows is an upGRADE. The update(s) then occur/s within the same version of Windows

Please open C:\Windows\Logs\SetupDiag\SetupDiagResults.xml in Notepad, then copy and paste its contents into your reply. The SetupDiagResults.xml file should have been created automatically after the failed upgrade. Sometimes SetupDiagResults.xml identifies the exact problem, but sometimes it only narrows the failure down to a category, in which case you need to examine the underlying Windows Setup logs.

You don't need to upgrade to Windows 11 version 23H2 or 24H2 first. Upgrading directly from Windows 10 22H2 to Windows 11 25H2 should work without any workarounds; I've done it many times in a virtual machine.

If you want a Windows 11 25H2 ISO based on the latest build, 26200.9168, you need to select "Create Windows 11 Installation Media", not "Download Windows 11 Disk Image (ISO) for x64 devices", which is build 26200.8037.


Edit:

I tested upgrading Windows 10 22H2, build 19045.3803 (December 12, 2023), to Windows 11 25H2, build 26200.9168 (August 11, 2026), in a virtual machine, and the upgrade completed without any issues.

zbook said:

Please skip step #1 and start with step #2

Click to expand...

He's not having BSODs or crashes I believe is why he's a bit confused over your advice. His issue is being unable to update his OS.

idgat said:

@bblue99 Just the pedant in me coming out, but for future reference, any "movement" between versions of Windows is an upGRADE. The update(s) then occur/s within the same version of Windows

Click to expand...

Thanks for the clarification. I could have sworn I was using Upgrade, but it's easy to slip on that.
--Bill

Celery said:

Please open C:\Windows\Logs\SetupDiag\SetupDiagResults.xml in Notepad, then copy and paste its contents into your reply. The SetupDiagResults.xml file should have been created automatically after the failed upgrade. Sometimes SetupDiagResults.xml identifies the exact problem, but sometimes it only narrows the failure down to a category, in which case you need to examine the underlying Windows Setup logs.

You don't need to upgrade to Windows 11 version 23H2 or 24H2 first. Upgrading directly from Windows 10 22H2 to Windows 11 25H2 should work without any workarounds; I've done it many times in a virtual machine.

If you want a Windows 11 25H2 ISO based on the latest build, 26200.9168, you need to select "Create Windows 11 Installation Media", not "Download Windows 11 Disk Image (ISO) for x64 devices", which is build 26200.8037.

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...

www.elevenforum.com

Edit:

I tested upgrading Windows 10 22H2, build 19045.3803 (December 12, 2023), to Windows 11 25H2, build 26200.9168 (August 11, 2026), in a virtual machine, and the upgrade completed without any issues.

View attachment 180821

Click to expand...

<?xml version="1.0" encoding="utf-16"?>
<SetupDiag xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="SetupDiag">
<Version>1.6.0.0</Version>
<ProfileName>FindAbruptDownlevelFailure</ProfileName>
<ProfileGuid>55882B1A-DA3E-408A-9076-23B22A0472BD</ProfileGuid>
<LogErrorLine>2026-08-12 16:40:47, Error MOUPG CSetupResponseTemplate&lt;class IDlpResponse&gt;::OnCancel(238): Result = 0x800704C7</LogErrorLine>
<FailureData>Error: SetupDiag reports abrupt down-level failure.Last Operation: FinalizeError: 0x800704C7 - 0x40004</FailureData>
<FailureData>LogEntry: 2026-08-12 16:40:47, Error MOUPG CSetupResponseTemplate&lt;class IDlpResponse&gt;::OnCancel(238): Result = 0x800704C7</FailureData>
<FailureData>Refer to "Tutorial - Debug system error codes - Win32 apps" for error information.</FailureData>
<FailureDetails>ErrorCode = 0x800704C7, ExCode = 0x40004, Oper = Finalize</FailureDetails>
</SetupDiag>

HeavyHemi said:

He's not having BSODs or crashes I believe is why he's a bit confused over your advice. His issue is being unable to update his OS.

Click to expand...

The log collector is used for multiple purposes.

bblue99 said:

<?xml version="1.0" encoding="utf-16"?>
<SetupDiag xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="SetupDiag">
<Version>1.6.0.0</Version>
<ProfileName>FindAbruptDownlevelFailure</ProfileName>
<ProfileGuid>55882B1A-DA3E-408A-9076-23B22A0472BD</ProfileGuid>
<LogErrorLine>2026-08-12 16:40:47, Error MOUPG CSetupResponseTemplate&lt;class IDlpResponse&gt;::OnCancel(238): Result = 0x800704C7</LogErrorLine>
<FailureData>Error: SetupDiag reports abrupt down-level failure.Last Operation: FinalizeError: 0x800704C7 - 0x40004</FailureData>
<FailureData>LogEntry: 2026-08-12 16:40:47, Error MOUPG CSetupResponseTemplate&lt;class IDlpResponse&gt;::OnCancel(238): Result = 0x800704C7</FailureData>
<FailureData>Refer to "Tutorial - Debug system error codes - Win32 apps" for error information.</FailureData>
<FailureDetails>ErrorCode = 0x800704C7, ExCode = 0x40004, Oper = Finalize</FailureDetails>
</SetupDiag>

Click to expand...

I'm getting lost in this forum software. Did the setupdiagresults.xml capture show up?

zbook said:

The log collector is used for multiple purposes.

Click to expand...

zbook said:

The log collector is used for multiple purposes.

Click to expand...

HeavyHemi said:

He's not having BSODs or crashes I believe is why he's a bit confused over your advice. His issue is being unable to update his OS.

Click to expand...

Correct. None of the above.
--Bill

Ghot said:

You could double check, like so...

View attachment 180797

Click to expand...

Yes, all partitions are *, GPT

FreeBooter said:

Update Device Drivers​

Insufficient disk space can also trigger the Windows 10 upgrade fails error 0xC1900101-0x40017. To free up disk space.

Disable Antivirus and Unnecessary Software​

Perform a Clean Boot​

How to perform a clean boot in Windows | Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows

support.microsoft.com

Click to expand...

Hi - I have removed numerous installed programs I can do without, updated many device drivers (or removed the associated drivers), and there is no antivirus software besides Defender.

Is the above saying that failure is expected if a clean boot is not performed? I have printed the clean boot instructions, but quite a bit of it is talking about 'the source of the problem. WHICH problem. It has been years since I have used clean boot. Is there any details about it pertaining to the upGRADE of W10 to W11 and the problems facing me now? It would be extremely informative to understand just how it impacts this situation.

Thanks for any assist in my forgotten details.
--Bill

Do you need help with the upgrade failure?

zbook said:

Please skip step #1 and start with step #2

Click to expand...

I don't know what Tuneup is or why I would fiddle around with a W 11 function such as WMIC

bblue99 said:

Hi - I have removed numerous installed programs I can do without, updated many device drivers (or removed the associated drivers), and there is no antivirus software besides Defender.

Is the above saying that failure is expected if a clean boot is not performed? I have printed the clean boot instructions, but quite a bit of it is talking about 'the source of the problem. WHICH problem. It has been years since I have used clean boot. Is there any details about it pertaining to the upGRADE of W10 to W11 and the problems facing me now? It would be extremely informative to understand just how it impacts this situation.

Thanks for any assist in my forgotten details.
--Bill

Click to expand...

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.



4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.



7. Click on Apply then OK



Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.

zbook said:

Please skip step #1 and start with step #2

Click to expand...

Thanks, but it's still a mystery
--Bill