There were 5 unexpected shutdowns and restarts during the past 20 days.
One was the the BSOD with bugcheck EF.
Had you powered off for any hangs and freezes?
Dell does not support Windows 11 on the computer:
There were multiple event viewer entries related to the disk drive including corruption of the Master File Table (MFT)
Please test the drives:
Code:
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 77.7 GB
Total Space: 113.8 GB
File System: NTFS
Model: Patriot Burst
Drive: D:
Free Space: 72.8 GB
Total Space: 113.9 GB
File System: NTFS
Model: Patriot Burst
1) Please make a new restore point:
This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com
2) Please run:
a) HD Tune: (free or trial version)
Post images for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
b) Sea Tools for Windows:
SeaTools - Quick diagnostic tool that checks the health of your drive.
www.seagate.com
long generic test
c) Open administrative command prompt and type or copy and paste:
chkdsk /r /v W:
Change the letter W: to the applicable drive.
Test all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: or chkdsk /r /v E: etc.
C:\WINDOWS\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
3) These tests can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Chkdsk /r /v C:
Code:
The IO operation at logical block address 0x10b56a90 for Disk 0 (PDO name: \Device\00000037) was retried.
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The IO operation at logical block address 0xfe67380 for Disk 0 (PDO name: \Device\00000037) was retried.
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The IO operation at logical block address 0x127d74f8 for Disk 0 (PDO name: \Device\00000037) was retried.
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The driver detected a controller error on \Device\Harddisk4\DR8.
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A corruption was discovered in the file system structure on volume \\?\Volume{97c77eb2-79b8-4187-a868-79fc63111b32}.
The exact nature of the corruption is unknown. The file system structures need to be scanned online.
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A corruption was discovered in the file system structure on volume \\?\Volume{93e0e9a5-a191-4ee5-bc11-9a779709eb8d}.
The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x1000000000000. The name of the file is "<unable to determine file name>".
Code:
The default transaction resource manager on volume \\?\Volume{97c77eb2-79b8-4187-a868-79fc63111b32} encountered a non-retryable error and could not start.