one site not working,sort of


Harleygjc

Harleygjc

Well-known member
Member
Local time
11:44 PM
Posts
70
OS
win 11
I've been trying to get into the sky forum site to ask a question there,but I've found when trying to access via Chrome all I get is HTTP ERROR 400,tried to access on Edge,and same thing,so,as a experiment I downloaded and tried firefox,and I'm in! so it's something to do with edge,(which I hardly ever use) and chrome is there any way I can fix it other than the usual clear cache? all browsers are up to date btw
I don't get why I can't access it via two browsers but it works the other?
 

My Computer My Computer

At a glance

win 11Intel Core i7-12700F16GB DDR4 3200MHzNVIDIA GeForce RTX 3060 Ti 8GB
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
PC Specialist
CPU
Intel Core i7-12700F
Motherboard
GIGABYTE B660 DS3H DDR4 (rev. 1.0) : LGA1700, DDR4, USB 3.2
Memory
16GB DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Ti 8GB
Sound Card
On-Board 5.1 High Definition Audio
Monitor(s) Displays
msi curved gaming monitor
Screen Resolution
3440x1440
Hard Drives
1TB M.2 SSD
1TB (1,000GB) SATA III 6Gb/s 7200rpm
Seagate
8Tb BarraCuda 3.5 inch Internal Hard Drive
PSU
650W POWER SUPPLY 80+ Bronze PSU
Case
cypher g70
Keyboard
steelseries apex 350
Mouse
steelseries rival 5
Internet Speed
sky full fibre ultrafast 500mb d/l
Browser
chrome
Antivirus
windows

My Computer My Computer

At a glance

Windows 11 Pro 25H2AMD Ryzen 7 5700GKingston FURY Beast 2x16GB DIMM DDR4 2666 CL16MSI GeForce GT 730 2GB LP V1
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Build by vendor to my specs
CPU
AMD Ryzen 7 5700G
Motherboard
MSI PRO B550M-P Gen3
Memory
Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
Graphics Card(s)
MSI GeForce GT 730 2GB LP V1
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Samsung S24E450F 24"
Screen Resolution
1920 x 1080
Hard Drives
1. SSD Crucial P5 Plus 500GB PCIe M.2
2. SSD-SATA Crucial MX500-2TB
PSU
Corsair CV650W
Case
Cooler Master Silencio S400
Cooling
Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
Keyboard
Cherry Stream (wired, scissor keys)
Mouse
Asus WT465 (wireless)
Internet Speed
70 Mbps down / 80 Mbps up
Browser
Firefox 130.0
Antivirus
F-Secure (Internetprovider version)
Other Info
Router: FRITZBox 7490
Oracle VirtualBox 7 for testing software on Win 10 or 11
Try clearing the cache on the problem browsers.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
@Kees through Chrome and Edge it's The Official Sky Help Forum | Sky Community used the same on firefox and it works,but not on chrome or edge
I forgot to add,I can use the main sky site fine, ie I can get the page for accounts etc but just not the forums. the site is https://helpforum.sky. com, I've put the space in so it will show what I typed!
 

My Computer My Computer

At a glance

win 11Intel Core i7-12700F16GB DDR4 3200MHzNVIDIA GeForce RTX 3060 Ti 8GB
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
PC Specialist
CPU
Intel Core i7-12700F
Motherboard
GIGABYTE B660 DS3H DDR4 (rev. 1.0) : LGA1700, DDR4, USB 3.2
Memory
16GB DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Ti 8GB
Sound Card
On-Board 5.1 High Definition Audio
Monitor(s) Displays
msi curved gaming monitor
Screen Resolution
3440x1440
Hard Drives
1TB M.2 SSD
1TB (1,000GB) SATA III 6Gb/s 7200rpm
Seagate
8Tb BarraCuda 3.5 inch Internal Hard Drive
PSU
650W POWER SUPPLY 80+ Bronze PSU
Case
cypher g70
Keyboard
steelseries apex 350
Mouse
steelseries rival 5
Internet Speed
sky full fibre ultrafast 500mb d/l
Browser
chrome
Antivirus
windows
Here's the result in my Edge browser (that I normally don't use, my default browser is Firefox):

001368.jpg


So there must be something that your browsers do with the adress https://helpforum.sky.com/ that makes it unusable.

Because this is what I found for "400 Bad Request error":
The 400 Bad Request error is a client-side HTTP status code that crops up when a server is unable to fulfill a request. This is usually caused by typos in the URL, corrupt browser cookies, or conflicting browser extensions.
Click to expand...
Hopefully someone else has experience with this kind of error.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2AMD Ryzen 7 5700GKingston FURY Beast 2x16GB DIMM DDR4 2666 CL16MSI GeForce GT 730 2GB LP V1
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Build by vendor to my specs
CPU
AMD Ryzen 7 5700G
Motherboard
MSI PRO B550M-P Gen3
Memory
Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
Graphics Card(s)
MSI GeForce GT 730 2GB LP V1
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Samsung S24E450F 24"
Screen Resolution
1920 x 1080
Hard Drives
1. SSD Crucial P5 Plus 500GB PCIe M.2
2. SSD-SATA Crucial MX500-2TB
PSU
Corsair CV650W
Case
Cooler Master Silencio S400
Cooling
Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
Keyboard
Cherry Stream (wired, scissor keys)
Mouse
Asus WT465 (wireless)
Internet Speed
70 Mbps down / 80 Mbps up
Browser
Firefox 130.0
Antivirus
F-Secure (Internetprovider version)
Other Info
Router: FRITZBox 7490
Oracle VirtualBox 7 for testing software on Win 10 or 11
I had a few sites doing this with Chrome a few days back. I switched the secure DNS in Chrome from Google to Cloudflare, and it sorted it.

Configure DoH on your browser

There are several browsers compatible with DNS over HTTPS (DoH). This protocol lets you encrypt your connection to 1.1.1.1 in order to protect your DNS queries from privacy intrusions and tampering.
developers.cloudflare.com developers.cloudflare.com
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 WorkstationRyzen 9 5950XCorsair Vengeance RGB PRO Black 64GB (4x16GB)...ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    OS
    Windows 11 Workstation
    Computer type
    PC/Desktop
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Sound BlasterX Katana
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    ASUS ROG THOR 850W 80 Plus Platinum
    Case
    ASUS ROG Strix Helios Midi-Tower ARGB Gaming Case
    Cooling
    ASUS ROG Strix LC Performance RGB AIO CPU Liquid Cooler - 360mm
    Keyboard
    Logi Ergo
    Mouse
    Logitech MX Vertical
    Internet Speed
    1000/200 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender, Malwarebytes Pro
    Other Info
    HP M281 Printer
    Logitech Brio Stream webcam
    Logitech G Yeti orb mic

  • At a glance

    Windows 11 ProSnapdragon X2 Plus64GB
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop
    CPU
    Snapdragon X2 Plus
    Memory
    64GB
    Monitor(s) Displays
    15"
  • Nothing to see here.
I Tried that option,no joy! still the same for me,what I don't understand most is why is edge not working? as I hardly ever use it
 

My Computer My Computer

At a glance

win 11Intel Core i7-12700F16GB DDR4 3200MHzNVIDIA GeForce RTX 3060 Ti 8GB
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
PC Specialist
CPU
Intel Core i7-12700F
Motherboard
GIGABYTE B660 DS3H DDR4 (rev. 1.0) : LGA1700, DDR4, USB 3.2
Memory
16GB DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Ti 8GB
Sound Card
On-Board 5.1 High Definition Audio
Monitor(s) Displays
msi curved gaming monitor
Screen Resolution
3440x1440
Hard Drives
1TB M.2 SSD
1TB (1,000GB) SATA III 6Gb/s 7200rpm
Seagate
8Tb BarraCuda 3.5 inch Internal Hard Drive
PSU
650W POWER SUPPLY 80+ Bronze PSU
Case
cypher g70
Keyboard
steelseries apex 350
Mouse
steelseries rival 5
Internet Speed
sky full fibre ultrafast 500mb d/l
Browser
chrome
Antivirus
windows
I just tried the link on latest version of Firefox, SeaMonkey and Edge, got the page with the pop-up for accepting cookies, appeared all was well with the site.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I tried it with both Firefox and Edge. Firefox is my default browser when Edge doesn't ignore my settings and take over.

Full URL: https:// www. helpforum. sky. com
Shortcut URL: helpforum. sky. com
Ignore the spaces . . .

Normally, I use the shortcut URL and it works.

Results:

Firefox - Using both the full URL and the shortcut URL work for me.

Edge - Using the full URL works but the shortcut URL does not. Never had that happen before.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 23H2 22631.2861Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90...16384 MBytesIntel UHD Graphics 630
    OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!

  • At a glance

    Windows 11Intel Core i7 (10th gen) 1070016 GBIntel UHD Graphics 630
    Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
You must log in or register to reply here.

Similar threads

Keyboard sort of not working
Replies
7
Views
520
Slavic
Slavic
Microphone not working - Seemingly on apps that use internet / network...I am at my wits end and it is driving me insane
Replies
2
Views
2K
sithlord
sithlord
Solved One site not displaying correctly in Edge
Replies
9
Views
4K
Fabler2
Fabler2
Solved My working solution to Invalid Data Access Trap
Replies
6
Views
15K
L1800Turbo
L
23H2 Sysprep copyprofile not applying user profile changes when image is installed
Replies
4
Views
16K
fishon
F

Latest Support Threads

Latest Tutorials

Back
Top Bottom