Opening Device Security generates crash-message


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milkturnipsbage

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Hi!
Almost everytime I open Device Security it generates an error log 7034 in Event Viewer.
I'm experiencing the bug where AMD TPM not being recognized most of the time, but I'm not sure if this is related to the same problems people are experiencing with Windows 11 Device Security right now.

Should I worry about these errors?

Windows 11 Home
Version 22H2
 
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Hi there. Could you screenshot error log 7034 please? Just so that I can give better help as I haven't seen this before.

Thanks!
 

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Yeahoww said:
Hi!
Almost everytime I open Device Security it generates an error log 7034 in Event Viewer.
I'm experiencing the bug where AMD TPM not being recognized most of the time, but I'm not sure if this is related to the same problems people are experiencing with Windows 11 Device Security right now.

Should I worry about these errors?

Windows 11 Home
Version 22H2
Click to expand...
Try disabling amd ftpm and check if it still crashes.
It seems to be a problem related to TPM & (probably) amd.

and tbh I do not think that we get a fix anytime soon, as it seems that both amd and microsoft don't think the issue is urgent.
 

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James said:
Hi there. Could you screenshot error log 7034 please? Just so that I can give better help as I haven't seen this before.

Thanks!
Click to expand...
Sure, I'll get to it when I'm at the computer next time!

Jheezy said:
Try disabling amd ftpm and check if it still crashes.
It seems to be a problem related to TPM & (probably) amd.

and tbh I do not think that we get a fix anytime soon, as it seems that both amd and microsoft don't think the issue is urgent.
Click to expand...
Problem with my ASUS motherboard is that I only have 2 options. AMD fTPM or discret TPM. Since I only have AMD's firmware TPM it defaults back to that one by itself after reboot. No option to disable it unfortunately.

My guess is that this is related to the updates to Microsoft security health these last few months. LSA-error, Core Isolation and TPM disappearing just to name a few.

Do you have an AMD processor and experience problems yourself?
 

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Yeahoww said:
Sure, I'll get to it when I'm at the computer next time!


Problem with my ASUS motherboard is that I only have 2 options. AMD fTPM or discret TPM. Since I only have AMD's firmware TPM it defaults back to that one by itself after reboot. No option to disable it unfortunately.

My guess is that this is related to the updates to Microsoft security health these last few months. LSA-error, Core Isolation and TPM disappearing just to name a few.

Do you have an AMD processor and experience problems yourself?
Click to expand...
yes i do, for me the problem started after a security update.
Windows security loves to crash now when opening the core isolation and security chip settings, before that i only had the problem with tpm disappearing (but it was actually still active and worked).

So many windows 11 user now have problems, you can read about it in this forum and other websites.
It seems to always be amd ftpm related.
 

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Asrock Steel Legend x670E
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Jheezy said:
yes i do, for me the problem started after a security update.
Windows security loves to crash now when opening the core isolation and security chip settings, before that i only had the problem with tpm disappearing (but it was actually still active and worked).

So many windows 11 user now have problems, you can read about it in this forum and other websites.
It seems to always be amd ftpm related.
Click to expand...
Most likely!
Then you probably have the same error in event viewer as me.
What happens if you go to Event viewer -> Windows logs -> Right click on System -> Filter Log -> and search for ID 7034?
 

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Yeahoww said:
Most likely!
Then you probably have the same error in event viewer as me.
What happens if you go to Event viewer -> Windows logs -> Right click on System -> Filter Log -> and search for ID 7034?
Click to expand...
i get a different error ID 7031 SecurityHealthService.exe terminates and restarts after 6000 millisec
you can read about this issue here:

Windows Security Health Crash after Windows 11 22H2 Upgrade

@hexaae, I cannot completely eliminate the crashes. But by finding the best chipset and MEI drivers for my board and resetting the AV platform, I can reduce the problem from crashing most of the time to only crashing about 10% of the time. @BrianInEngland, Hi, this problem seems to be hardware...
www.elevenforum.com www.elevenforum.com

Windows security crashes for me as soon as i click Device Security, as long as i ignore this tab it works fine.
 
Last edited:

My Computer My Computer

At a glance

Windows 11AMD Ryzen 9 7900XKingston Fury 6000mhz expoSAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 9 7900X
Motherboard
Asrock Steel Legend x670E
Memory
Kingston Fury 6000mhz expo
Graphics Card(s)
SAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
Antivirus
Windows Security
Jheezy said:
i get a different error ID 7031 SecurityHealthService.exe terminates and restarts after 6000 millisec
you can read about this issue here:

Windows Security Health Crash after Windows 11 22H2 Upgrade

@hexaae, I cannot completely eliminate the crashes. But by finding the best chipset and MEI drivers for my board and resetting the AV platform, I can reduce the problem from crashing most of the time to only crashing about 10% of the time. @BrianInEngland, Hi, this problem seems to be hardware...
www.elevenforum.com www.elevenforum.com

Windows security crashes for me as soon as i click Device Security, as long as i ignore this tab it works fine.
Click to expand...
No 7034 errors related to Windows security at all?
Weird. I don't know how much of a market share AMD has compared to Intel but one would think it's a significant amount of people experiencing these errors and that AMD and/or Microsoft would like to do something about it.
 

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Windows 11
OS
Windows 11
Yeahoww said:
Sure, I'll get to it when I'm at the computer next time!


Problem with my ASUS motherboard is that I only have 2 options. AMD fTPM or discret TPM. Since I only have AMD's firmware TPM it defaults back to that one by itself after reboot. No option to disable it unfortunately.

My guess is that this is related to the updates to Microsoft security health these last few months. LSA-error, Core Isolation and TPM disappearing just to name a few.

Do you have an AMD processor and experience problems yourself?
Click to expand...
I have an ASUS board here (X570-E, not mine) that hasn't got fTPM enabled in BIOS.
 

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@Yeahoww

What is the make and model of your motherboard?
And what BIOS version are you running?

You can find both on the Mainboard tab of CPU-Z
www.cpuid.com

CPU-Z | Softwares | CPUID

CPU-Z for Windows® x86/x64 is a freeware that gathers information on some of the main devices of your system : Processor name and number, codename, process, package, cache levels. Mainboard and chipset. Memory type, size, timings, and module specifications (SPD). Real time...
www.cpuid.com www.cpuid.com

The ZIP version is the portable version.


Image1.png
 

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Yeahoww said:
No 7034 errors related to Windows security at all?
Weird. I don't know how much of a market share AMD has compared to Intel but one would think it's a significant amount of people experiencing these errors and that AMD and/or Microsoft would like to do something about it.
Click to expand...
probably alot of people dont even know or utilize tpm and check windows device security if it works properly.

So this problem can pass by the casual mass.
BrianInEngland said:
I have an ASUS board here (X570-E, not mine) that hasn't got fTPM enabled in BIOS.
Click to expand...
i guess your windows-security also does not crash when fTPM is disabled.
 

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Windows 11AMD Ryzen 9 7900XKingston Fury 6000mhz expoSAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
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CPU
AMD Ryzen 9 7900X
Motherboard
Asrock Steel Legend x670E
Memory
Kingston Fury 6000mhz expo
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SAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
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Jheezy said:
probably alot of people dont even know or utilize tpm and check windows device security if it works properly.

So this problem can pass by the casual mass.

i guess your windows-security also does not crash when fTPM is disabled.
Click to expand...
Nope it doesn't. My pc is an Aorus Xtreme, the Security crashes whether I use the FTPM or discrete. I've disabled both on my system
 

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BrianInEngland said:
Nope it doesn't. My pc is an Aorus Xtreme, the Security crashes whether I use the FTPM or discrete. I've disabled both on my system
Click to expand...
Does it still crash even if you have tpm disabled?


I can not check discrete as i do not have a external tpm chip and the only option for me is the ftpm software option.
 

My Computer My Computer

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Windows 11AMD Ryzen 9 7900XKingston Fury 6000mhz expoSAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 9 7900X
Motherboard
Asrock Steel Legend x670E
Memory
Kingston Fury 6000mhz expo
Graphics Card(s)
SAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
Antivirus
Windows Security
Jheezy said:
Does it still crash even if you have tpm disabled?


I can not check discrete as i do not have a external tpm chip and the only option for me is the ftpm software option.
Click to expand...
No without any TPM active the Security never crashes
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
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PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
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Samsung T9 4TB
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Seasonic PX-2200
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Bequiet! Dark Base Pro 901
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Noctua NH-D15S Chromax black
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Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
BrianInEngland said:
No without any TPM active the Security never crashes
Click to expand...
So we can just hope microsoft will fix the permanent construction site named "Windows-Security" & "TPM"

funny considering tpm is required for win11.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 9 7900XKingston Fury 6000mhz expoSAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 9 7900X
Motherboard
Asrock Steel Legend x670E
Memory
Kingston Fury 6000mhz expo
Graphics Card(s)
SAPPHIRE NITRO+ AMD RADEON RX 6950 XT PURE
Antivirus
Windows Security
Jheezy said:
So we can just hope microsoft will fix the permanent construction site named "Windows-Security" & "TPM"

funny considering tpm is required for win11.
Click to expand...
Well the problem has been ongoing for a year now so don't expect a fix anytime soon!
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Is this bug back? Defender showing a "Actions Recommended" warning, but everything is a green checkmark. Occasionally Windows Security Health Service crashes when i open defender as well, and usually takes half a minute or so to recover.

I think the issue has to do with TPM as i sometimes have a "There is no TPM available" error, but it does correctly show the TPM i have.
 

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B650 Tomahawk
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32gb
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