Since updating from 10 to 11 this morning, my computer hasn’t stopped crashing every 10-15 minutes or so since then.
Model of my computer: Alienware Aurora Ryzen Edition, 64-bit
Processor: AMD Ryzen 7 3800XT 8-Core Processor
Graphics card: NVIDIA GeForce RTX 2060 SUPER
Installed RAM: 32GB
OS build: 24H2, 26100.6584
I’m on the latest Windows Update, and there’s no optional updates available to me.
I’ve updated the NVIDIA side completely from the GeForce app.
In the Intel SupportAssist app I only have one update being the SupportAssist OS Recovery Tools but that’ll always get to 100% and either crash or never finish updating, but it’s never updated for a while I believe.
I’ve gotten a collage of different error messages, when I look them up most of them point to either failing RAM (which Windows says isn’t the case) or faulty/bad drivers. I’ve tried to go through a bunch of individual things in Device Manager but nothing I’ve tried so far seems to need driver updates.
My PC will also freeze up not allowing me to move the mouse until I reset it every now and again, not as consistent as the crashes but also a factor.
Here are the error codes I’ve gotten so far:
Kernel Security Check Failure
APC INDEX MISMATCH ATTEMPTED
EXECUTE OF NOEXECUTE MEMORY
KMODE_EXCEPTION_NOT_HANDLED
IRQL NOT LESS OR EQUAL
SYSTEM THREAD EXCEPTION NOT HANDLED
SYSTEM_SERVICE_EXCEPTION
IRQL_UNEXPECTED_VALUE
And here is the link to the minidumps folder with the DMP files:
MediaFire
Here is the link to the folder via the V2 Log Collector:
MediaFire
In terms of the fixes I’ve tried to make:
I tried running Windows Memory Diagnostics and it came back clean with no issues.
Tried deleting Windows GameInput since that was creating error messages in Event Viewer, the errors are gone but the crashes are still happening.
And tried updating everything + a bunch of bluetooth/system drivers in Device Manager.
I’ve seen other threads saying to disconnect bluetooth devices/remove them completely, but that’s pretty much the last thing I feel like I haven’t done. I've seen suggestions saying to reinstall Win11 and put all my files on an external hard drive but I'd really love to find a solution that's easier. Should I try to manually install drivers via NVIDIA/Intel?
I guess I could always go back to 10 if I REALLY need to but I need this to work, for well, work. Any help is very much appreciated.
Model of my computer: Alienware Aurora Ryzen Edition, 64-bit
Processor: AMD Ryzen 7 3800XT 8-Core Processor
Graphics card: NVIDIA GeForce RTX 2060 SUPER
Installed RAM: 32GB
OS build: 24H2, 26100.6584
I’m on the latest Windows Update, and there’s no optional updates available to me.
I’ve updated the NVIDIA side completely from the GeForce app.
In the Intel SupportAssist app I only have one update being the SupportAssist OS Recovery Tools but that’ll always get to 100% and either crash or never finish updating, but it’s never updated for a while I believe.
I’ve gotten a collage of different error messages, when I look them up most of them point to either failing RAM (which Windows says isn’t the case) or faulty/bad drivers. I’ve tried to go through a bunch of individual things in Device Manager but nothing I’ve tried so far seems to need driver updates.
My PC will also freeze up not allowing me to move the mouse until I reset it every now and again, not as consistent as the crashes but also a factor.
Here are the error codes I’ve gotten so far:
Kernel Security Check Failure
APC INDEX MISMATCH ATTEMPTED
EXECUTE OF NOEXECUTE MEMORY
KMODE_EXCEPTION_NOT_HANDLED
IRQL NOT LESS OR EQUAL
SYSTEM THREAD EXCEPTION NOT HANDLED
SYSTEM_SERVICE_EXCEPTION
IRQL_UNEXPECTED_VALUE
And here is the link to the minidumps folder with the DMP files:
MediaFire
Here is the link to the folder via the V2 Log Collector:
MediaFire
In terms of the fixes I’ve tried to make:
I tried running Windows Memory Diagnostics and it came back clean with no issues.
Tried deleting Windows GameInput since that was creating error messages in Event Viewer, the errors are gone but the crashes are still happening.
And tried updating everything + a bunch of bluetooth/system drivers in Device Manager.
I’ve seen other threads saying to disconnect bluetooth devices/remove them completely, but that’s pretty much the last thing I feel like I haven’t done. I've seen suggestions saying to reinstall Win11 and put all my files on an external hard drive but I'd really love to find a solution that's easier. Should I try to manually install drivers via NVIDIA/Intel?
I guess I could always go back to 10 if I REALLY need to but I need this to work, for well, work. Any help is very much appreciated.
- Windows Build/Version
- 24H2 - 26100.6584
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Alienware Aurora Ryzen Edition
- CPU
- AMD Ryzen 7 3800XT 8-Core
- Motherboard
- Version: A00 Product: 0NWN7M
- Memory
- 32GB
- Graphics Card(s)
- NVIDIA GeForce RTX 2060 Super
- Screen Resolution
- 1080p
- Other Info
- OS Build: 26100.6584




