Printers not installing


G

Georgej1

Member
Local time
5:39 AM
Posts
2
OS
Windows 11 Home 22H2
Hi all, has enyone had this issue? I have a dell G15 5511 running Windows 11 Home 22H2 Build 22621.819.

The issue: I have three printers, a HP envy 5542 a HP 2015 laser and a canon LBP 3000 laser. the envey was found automatically no issue. the two lasers have no wifi and are connected by cable to another laptop and shared over the network at home. I can select shared printer by name
1668639325350.png1668639398460.png1668639483920.png
I can add any other printer from different networks by thier ip numbers without issue. and the other win 10 laptops on my home network have no issue finding and installing these two printers.

I have checked the spooling service.
I have Run the Printer Troubleshooter
I have changed the default printer

I cannot see any logical reason that I can get to the point of installation and not be able to.

Any ideas would be appreciated.

Georgej
 

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My Computer My Computer

At a glance

Windows 11 Home 22H211th Gen Intel(R) Core(TM) i7-11800H @ 2.30GH...16.0 GB (15.7 GB usable)NVIDIA GeForce RTX 3050 Ti Laptop GPU
OS
Windows 11 Home 22H2
Computer type
Laptop
Manufacturer/Model
Dell G15 5511
CPU
11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 G
Memory
16.0 GB (15.7 GB usable)
Graphics Card(s)
NVIDIA GeForce RTX 3050 Ti Laptop GPU
Are printer drivers for all printers up-to-date?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Hi, on the print server laptop yes
 

My Computer My Computer

At a glance

Windows 11 Home 22H211th Gen Intel(R) Core(TM) i7-11800H @ 2.30GH...16.0 GB (15.7 GB usable)NVIDIA GeForce RTX 3050 Ti Laptop GPU
OS
Windows 11 Home 22H2
Computer type
Laptop
Manufacturer/Model
Dell G15 5511
CPU
11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 G
Memory
16.0 GB (15.7 GB usable)
Graphics Card(s)
NVIDIA GeForce RTX 3050 Ti Laptop GPU
Latest Windows updates enable RPC encryption by default which causes your issue. See this thread to fix it:

How to fix error 0x0000011b when connecting to shared printer

Hello! We have four computers in our office and one if them has a printer connected via USB and made shared. When trying to connect to the shared printer we got error 0x0000011b in any computer, three running Windows 10 64-bit and one running Windows 11. After some Googling I found the solution...
www.elevenforum.com www.elevenforum.com
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8655)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro v25H2 (build 26200.8655)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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