Recalcitrant computers


F

fmw

Active member
Local time
12:36 PM
Posts
74
OS
win 11
I've spent hours updating 6 of my 8 windows 11 computers. The last two are behaving like recalcitrant children. The first is a laptop that is compatible with 11 and already updated to 22h2. I want to complete the cumulative update. Instead of updating to the 22h2 cumulative update it continues updating to 21h2 cumulative updates. Bizarre.

The second one is an old tower in which I successfully installed 11. A look at the system information confirms that it is running 11 v. 21h2. Yet when I try to update to 22h2 it says my system is incompatible even though it is already running 11. All the other incompatible computers updated without incident. Doubly bizarre. Microsoft could have made life easier for us. I guess I will install cleanly with a 22h2 iso. This is a backup computer so I can live with a clean installation. Pain in the britches.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
fmw said:
Instead of updating to the 22h2 cumulative update it continues updating to 21h2 cumulative updates.
Click to expand...
Please post screenshots of the WinVer command's dialog box both before & after that Cumulative update.
Which Cumulative update is it?

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Try3 said:
Please post screenshots of the WinVer command's dialog box both before & after that Cumulative update.
Which Cumulative update is it?

Denis
Click to expand...
No need to post anything. The computer is running 22H2. The history post update shows
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Downloaded the cumumulative update and got it installed. All appears to be normal now. I'm convinced that some of these problems arise from Microsoft, not the computers we are trying to update.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
For the 22H2 computer, search for Disk Cleanup and run it. Select to also delete Windows Update cache. Now search for updates again and you should be offered only applicable 22H2 updates. For the 21H2 computer, if it is not Windows 11 compliant (or is running Windows 11 in Legacy BIOS mode), you won't be offered to upgrade to Windows 11 22H2 in Windows Update. You have to manually download the ISO and bypass compatibility check. See relevant thread, latest posts, for details how to upgrade to 22H2.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3374)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
spapakons said:
For the 22H2 computer, search for Disk Cleanup and run it. Select to also delete Windows Update cache. Now search for updates again and you should be offered only applicable 22H2 updates. For the 21H2 computer, if it is not Windows 11 compliant (or is running Windows 11 in Legacy BIOS mode), you won't be offered to upgrade to Windows 11 22H2 in Windows Update. You have to manually download the ISO and bypass compatibility check. See relevant thread, latest posts, for details how to upgrade to 22H2.
Click to expand...
I'm aware of that. That computer was compliant. 22H2 cumulative update came up and 21H2 cumulative updates downloaded. I waited one day and the 22H2 update came up and installed normally. I can't see how it was the computer doing that unless mine has some opinion about what day it is.

The other recalcitrant computer which was already running Win 11 told me my computer was non compliant. Obviously I had resolved that when I installed 11 in the first place. I finally fdisked the drive, did a clean install with the current iso. The cumulative update came up and installed normally. There was something on the drive that win 11 didn't like. Hopefully It won't happen again. Luckily this was a back up system.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
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