Repeated CRITICAL_PROCESS_DIED (0xEF) only during Idle / AC unplug - ASUS ROG G614JV - CoreWorker_eIS


AryanGh

New member
Local time
12:48 AM
Posts
1
OS
windows 11
Hello everyone,

I'm experiencing a very unusual BSOD and would really appreciate your help identifying the root cause.

System

  • ASUS ROG Strix G16 (G614JV)
  • BIOS: G614JV.331
  • Windows 11 Insider Preview Build 26200.8655
The issue started suddenly a couple of days ago. Before that, the laptop was completely stable.

The laptop never crashes under heavy load (gaming, programming, stress testing, etc.).

The BSOD only occurs when:

  • The laptop is left idle for several minutes.
  • The display turns off due to inactivity.
  • In some cases, immediately after unplugging the AC adapter.
Every crash results in the same bugcheck:

CRITICAL_PROCESS_DIED (0xEF)

WinDbg always reports CoreWorker_eIS as the critical process, but I haven't been able to determine what is causing it to terminate.

I have already tried:

  • SFC
  • DISM
  • CHKDSK
  • Updating all ASUS and Intel drivers
  • Updating BIOS
  • Disabling the VirtualBox network bridge
Unfortunately, the problem still persists.

I've collected all available logs, dump files, and diagnostic information.

Google Drive (logs, dumps, V2 Log Collector, WinDbg output):


If any additional logs or debugging information are needed, I'll be happy to provide them.

Thank you for your time and assistance.
 
Windows Build/Version
Windows 11 Insider Preview Build 26200.8655

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS ROG G614JV
Please perform the following steps:




1) Increase the free space on C: so that there is > 50 GB free space during the troubleshooting




2) Move the paging file from D: to C:





3) Reboot




4) Add WMIC:


DISM /Online /Add-Capability /CapabilityName:WMIC~~~~




5) Run Tuneup plus >post a share link







6) The BIOS Version/Date American Megatrends International, LLC. G614JV.331, 11/11/2024

Upgrade the BIOS: 331 > 334





7) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




8) Run Sea Tools Long generic test (all drives) > post images or share links





9) Run HD Sentinel (all drives) > post images or share links

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART





Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 18.0 GB
Total Space: 225.3 GB
File System: NTFS
      Model: NVMe WD PC SN560 SDDPNQE-1T00-1002

      Drive: D:
 Free Space: 251.4 GB
Total Space: 370.7 GB
File System: NTFS
      Model: NVMe WD PC SN560 SDDPNQE-1T00-1002

      Drive: E:
 Free Space: 159.2 GB
Total Space: 380.0 GB
File System: NTFS
      Model: NVMe WD PC SN560 SDDPNQE-1T00-1002
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Back
Top Bottom