Solved Repeated updates failures with KBxxx already installed

Chigwells · Sep 19, 2022

Hi guys, I'm sure there's a simple solution for this.
Back in August, my Win 11 ThinkPad was telling me I needed to update to KB5016629, even though it was listed as successfully installed, in Update History, 8.9.22.

I just ignored it, well no I didn't, I came on here, saw some advice and followed it, that didn't help, then I ignored it.

A month later, I seem to have a related issue. Now it wants to install KB5017328, although it appears to have installed it on 9.19.22.

Isn't there some simple solution, I delete my Update History or something?

Thanks in advance for any and all support

Chigwells · Sep 19, 2022

Update:

I followed the link from Update History, took me to:

[September 13, 2022—KB5017328 (OS Build 22000.978)](https://support.microsoft.com/en-us/topic/september-13-2022-kb5017328-os-build-22000-978-40843fca-a0be-4a60-b68b-6cb23a73a5aa)

Manually downloaded KB5017328 and attempted to install, but it again failed

And yet Windows is still trying to install an update. Even though it appears to have been installed twice, it wants to install it again!?!

From Update History:

Windows Update:

Cromax · Sep 19, 2022

Pause updates
command prompt in admin
DISM /online /Cleanup-Image /StartComponentCleanup /ResetBase
DISM /Online /Cleanup-Image /RestoreHealth
resume updates and check for updates
and i shouldnt do it anymore

Chigwells · Sep 19, 2022

Thank you @Cromax , I knew it was something like that

Doesn't that mean I'll lose something though, does it 'reset' something, or change some other settings?

I'll run a quick Macrium Image backup first

Cromax · Sep 19, 2022

It cleans WinSxS folder with system files so that it uses latest updated one file when checking sometimes it has multiple ones so the stay on old versions and windows and windows update gets confused

Cromax · Sep 19, 2022

from Clean Up the WinSxS Folder
Using the /ResetBase parameter together with the /StartComponentCleanup parameter of DISM.exe on a running version of Windows 10 or later removes all superseded versions of every component in the component store.

FreeBooter · Sep 19, 2022

After you execute DISM /online /Cleanup-Image /StartComponentCleanup /ResetBase command, you will not have option to uninstall Windows update you have installed.

Chigwells · Sep 19, 2022

I followed @Cromax advice after I created a Macrium Image, all went well enough.

Except I'm exactly where I was before. It's still telling me I need to install an update???

I ran sfc /scannow before and after with clean results both times.

As I have KB5017328 installed, should I just forget about the confusion and just move on (I still have the System Update notification in the System Tray informing I am missing important updates though). I'm inclined to just ignore it for a bit?

FreeBooter · Sep 19, 2022

Use Windows Update Troubleshooter.

Right-click on Start button and pick Settings
Go to System > Troubleshoot
Click on Other Troubleshooters > Windows Update and click Run button.

Resetting the Windows Update components can usually solve these types of issues.

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

Cromax · Sep 19, 2022

and try restart after that

Chigwells · Sep 21, 2022

Thanks @Cromax @FreeBooter

I ran the troubleshooter a couple of times with reboots, that didn't help. Then I followed Brink's instructions to Reset Windows Update, and it appears to have moved on to another update that it won't install:

Even though KB5017328 was already installed:

I've had it I think, I'll just leave it till next month's update, I've done my backup image after all.

Unless anyone has a further suggestion, I think I'll just sit on it. Thanks to @Cromax and @FreeBooter

FreeBooter · Sep 21, 2022

Download Windows updates manually.

Go to the official Microsoft update catalog;
Enter a specific update code, for example, KB4481031
Select the correct version and click Download
Click on the link and Windows will update your computer

TraderGary · Sep 21, 2022

FreeBooter said:
Download Windows updates manually.

Go to the official Microsoft update catalog;

Enter a specific update code, for example, KB4481031

Select the correct version and click Download

Click on the link and Windows will update your computer

Thanks! Easy. Fast. And it works.

FreeBooter · Sep 21, 2022

TraderGary said:
Thanks! Easy. Fast. And it works.

You are very welcome!

Chigwells · Jun 6, 2023

Hi All, in the end I had to return the laptop for a repair under warranty, and they fixed this update issue at the same time.

Thanks for all your help and guidance

Solved Repeated updates failures with KBxxx already installed

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