ShareX - Cannot save to custom folder


P

Paul Newton

Well-known member
Local time
1:10 AM
Posts
28
Location
Northamptonshire, UK
OS
Windows 11 Pro
I have set a custom folder for screenshots
1763918372978.webp

but I get the following when capturing
1763918291403.webp

The only AV I have running is Windows Defender so how would I get around the controlled folder access feature?
 
Windows Build/Version
Windows 11 Pro 24H2

My Computer My Computer

At a glance

Windows 11 Pro12th Gen i716GB DDR4Intel onboard
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Dell
CPU
12th Gen i7
Memory
16GB DDR4
Graphics Card(s)
Intel onboard
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920 x 1280
Hard Drives
512GB SSD
2 TB SATA HDD
Internet Speed
250 Mb/s

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix

  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
I'll give that a go and give feedback tomorrow.
Many thanks
 

My Computer My Computer

At a glance

Windows 11 Pro12th Gen i716GB DDR4Intel onboard
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Dell
CPU
12th Gen i7
Memory
16GB DDR4
Graphics Card(s)
Intel onboard
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920 x 1280
Hard Drives
512GB SSD
2 TB SATA HDD
Internet Speed
250 Mb/s
Failing that, ShareX is a little quirky. Run ShareX as admin, create/save a screenshot and see if the same error returns.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 26H2 Build 26300.9711Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 26H2 Build 26300.9711
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 26H2 Build 26300.971113th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 26H2 Build 26300.9711
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Thanks for the suggestion - something else to try tomorrow
 

My Computer My Computer

At a glance

Windows 11 Pro12th Gen i716GB DDR4Intel onboard
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Dell
CPU
12th Gen i7
Memory
16GB DDR4
Graphics Card(s)
Intel onboard
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920 x 1280
Hard Drives
512GB SSD
2 TB SATA HDD
Internet Speed
250 Mb/s
antspants said:
Failing that, ShareX is a little quirky. Run ShareX as admin, create/save a screenshot and see if the same error returns.
Click to expand...
Edwin said:
Turn off Controlled Folder Access, or, create an exception for P:/
Click to expand...

Not sure what's changed but everything seems to be working now - I really appreciate your inputs
 

My Computer My Computer

At a glance

Windows 11 Pro12th Gen i716GB DDR4Intel onboard
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Dell
CPU
12th Gen i7
Memory
16GB DDR4
Graphics Card(s)
Intel onboard
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920 x 1280
Hard Drives
512GB SSD
2 TB SATA HDD
Internet Speed
250 Mb/s
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