ShareX - Cannot save to custom folder


P

Paul Newton

Well-known member
Local time
6:56 AM
Posts
28
Location
Northamptonshire, UK
OS
Windows 11 Pro
I have set a custom folder for screenshots
1763918372978.webp
but I get the following when capturing
1763918291403.webp
The only AV I have running is Windows Defender so how would I get around the controlled folder access feature?
 
Windows Build/Version
Windows 11 Pro 24H2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1920 x 1280
    Hard Drives
    512GB SSD
    2 TB SATA HDD
    Internet Speed
    250 Mb/s

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I'll give that a go and give feedback tomorrow.
Many thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1920 x 1280
    Hard Drives
    512GB SSD
    2 TB SATA HDD
    Internet Speed
    250 Mb/s
Failing that, ShareX is a little quirky. Run ShareX as admin, create/save a screenshot and see if the same error returns.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thanks for the suggestion - something else to try tomorrow
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1920 x 1280
    Hard Drives
    512GB SSD
    2 TB SATA HDD
    Internet Speed
    250 Mb/s
antspants said:
Failing that, ShareX is a little quirky. Run ShareX as admin, create/save a screenshot and see if the same error returns.
Click to expand...
Edwin said:
Turn off Controlled Folder Access, or, create an exception for P:/
Click to expand...

Not sure what's changed but everything seems to be working now - I really appreciate your inputs
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1920 x 1280
    Hard Drives
    512GB SSD
    2 TB SATA HDD
    Internet Speed
    250 Mb/s
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