Sysinternals question

esebm · Jun 18, 2025

The provided link asks to ONLY report BSOD issues.
There is no Blue/Black screen at all.
I'm not even sure that I ran the correct file. When I unzip the download there is a log-collector file and a resources folder with 3 files.

zbook · Jun 18, 2025

V2 Log collector

Get the latest version of the v2 log collector from the following link - V2 Log Collector.
Save log collector V2 log collector 1.xx.zip to where (downloads, for example) you want.
Right-click on V2 log collector 1.xx.zip in the Downloads folder and select Extract All. This will create a V2 log collector 1.xx folder.
Open the V2 log collector 1.xx folder and double-click on the log-collector shortcut.
A Command Prompt window will open with the Ten Forums Log Collector running in it. Press the Enter key to start the collection process.

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

esebm · Jun 18, 2025

OK, did exactly as you described, clicked on the log-collector shortcut, this is what I get:

& : The term '.\resources\main.ps1' is not recognized as the name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:2
+ &'.\resources\main.ps1'
+ ~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (.\resources\main.ps1:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

PS C:\WINDOWS\system32>

zbook · Jun 18, 2025

Click extract all first.

Then launch the log collector.

List the installed non-Microsoft AV and firewall software.

esebm · Jun 18, 2025

OK, this time it worked, sorry, my screw-up.
Hope this link works, never done that before,

Proton Drive

Securely store, share, and access your important files and photos. Anytime, anywhere.

drive.proton.me

hsehestedt · Jun 18, 2025

I suspect that by asking to gather logs were starting to look in this direction...

Have you tried to look at the Event Viewer to see if Windows is logging anything that would give you a clue about what is happening? If Windows is simply losing power, then you may not see a whole lot beyond the usual that Windows lost power unexpectedly, but even that would tell us something.

Otherwise, if something is triggering Windows to be shut down, the hope is that something gets logged.

Look specifically at the System log.

esebm · Jun 18, 2025

I checked the event viewer dozens of times. It just tells that the system shut off but not why.

hsehestedt · Jun 18, 2025

esebm said:
I checked the event viewer dozens of times. It just tells that the system shut off but not why.

Excellent! Can me tell me if that message is merely an informational message or is it a warning or error? In other words, does the system think that this was an orderly shutdown or something that it sees as a fault or problem?

zbook · Jun 18, 2025

esebm said:
OK, this time it worked, sorry, my screw-up.
Hope this link works, never done that before,

Proton Drive

Securely store, share, and access your important files and photos. Anytime, anywhere.

drive.proton.me

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Open event viewer > system and application > post share links

How to share event logs in case of a computer issue

This article explains how to share Event Logs from the event viewer in case if you have a Windows problem as investigation would help.

www.yourwindowsguide.com

Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

esebm · Jun 18, 2025

ZBOOK: Did the Proton link not work?

zbook · Jun 18, 2025

esebm said:
ZBOOK: Did the Proton link not work?

Of course it didn't work with

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zbook · Jun 18, 2025

For share links please use drop box or google drive.

Make sure that links are available without sign in.

How to use Google Drive - Computer - Google Drive Help

esebm · Jun 18, 2025

I don't understand, when I click on that proton link it pops up.
As I had said, I have never done that before, sorry for being dense.

zbook · Jun 18, 2025

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zbook · Jun 18, 2025

More than three hours have passed since post #16:

Today at 1:31 PM

I'll check later today to see if you posted an unrestricted link with:

V2
Event viewer system and application
Tuneup plus

esebm · Jun 18, 2025

I will continue tomorrow morning if that's OK with you.

esebm · Jun 19, 2025

Here is it on Google Drive. Hope it works this time.

Desktop - Google Drive

drive.google.com

esebm · Jun 21, 2025

I have been out of pocket for a couple days, sorry.
Here's the link for the tune up:

Desktop - Google Drive

drive.google.com

esebm · Jun 23, 2025

Apparently, there doesn't seem to be a solution so I am wondering, would a win 11 repair install fix that problem?

TraderGary · Jun 23, 2025

I do several clean installs every year. For me, a clean install is quick and easy to do. I like starting fresh knowing I don't have malware, and I like having a fresh clean Registry.

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