The cloud file provider is not running - problem. Any solutions?


tfwul

Well-known member
Local time
9:29 PM
Posts
22
OS
Windows 11 Pro x64
Problem: files/folders saved locally within OneDrive on C-drive can -not- be copied to another location.

It seems impossible to simply copy files, that are saved in local OneDrive folder to another location.

1) After saved to C-drive ("Always keep on this device")
tried to unlink the folder: was rejected , change could not be saved

then..
2) Unlinked PC
3) Quited OneDrive
4) renamed the OneDriveLauncher (.exe)
5) disabled OneDrive in startup (Task Scheduler)
(of course rebooted)
- disconnected from Internet

Always some 'cloud file provider'-error, like
"The cloud file provider is not running. (362)"
or
"The operation is not supported by the cloud sync provider. (379)"

Even worse . . . after steps 2-5 above, I mounted a C-Drive diskimage as a virtual drive.
browsed to the OneDrive folder, within this virtual drive
tried to copy some files from this folder within OneDrive

Was rejected!
Error: "The cloud operation is not supported on a read-only volume. (381)"

I was able to rename the OneDrive folder to OneDriveOLD
OneDrive created a new one and started to copy all the files that were in the old folder.
(100GB).

It will store the 100GB on my other PC and laptop as well.

Have been busy for the entire day now.
Trying to copy the files and folder in 'safe mode' - but it results in empty folders only
A search on Internet showed that this is a more general problem.

Question: has anybody out there ever been able to solve this issue?

Thanks!
 

My Computer My Computer

At a glance

Windows 11 Pro x64Intel Core Ultra 9 285K, S185132GB (DDR5-5600)Asus GeForce RTX 5060 Ti, 8GB, Dual OC
OS
Windows 11 Pro x64
Computer type
PC/Desktop
CPU
Intel Core Ultra 9 285K, S1851
Motherboard
Asus ProArt Z890 Creator WiFi
Memory
32GB (DDR5-5600)
Graphics Card(s)
Asus GeForce RTX 5060 Ti, 8GB, Dual OC
Monitor(s) Displays
Asus ProArt OLED PA32UCDM
Screen Resolution
3840 x 2160
Hard Drives
1x Samsung 9100 Pro 1TB, PCIe 5.0 NVMe M.2, 2x Samsung 9100 Pro 4TB, PCIe 5.0 NVMe M.2
PSU
Corsair RM850e (2025)
Case
Corsair 5000T
Cooling
be quiet! Dark Rock Pro 5, 4x Noctua NF-A14x25 G2 LS-PWM (140mm)
Keyboard
Das Keyboard 4 Pro
Mouse
Logitech MX Master 4
Internet Speed
1Gbps
Browser
Microsoft Edge (Default)
Antivirus
Windows Security/Microsoft Defender

My Computers My Computers

  • At a glance

    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
The problems with cloud-based features multiply in proportion to the asymmetry in the network connection. Cable internet with dial-up upload speeds are basically the norm in the US. I've never even made it to the point where OneDrive was as functional as what you're describing. The only solution I've ever come up for OneDrive problems with is never letting it run.
 

My Computer My Computer

At a glance

Windows 11 22H2 Pro (X-lite Micro 11 version)i7 13850HX (20 cores, 28 threads)32GB DDR5Intel UHD/ RTX 1000 ADA
OS
Windows 11 22H2 Pro (X-lite Micro 11 version)
Computer type
Laptop
Manufacturer/Model
Dell/ Precision 7680
CPU
i7 13850HX (20 cores, 28 threads)
Motherboard
Dell
Memory
32GB DDR5
Graphics Card(s)
Intel UHD/ RTX 1000 ADA
Sound Card
Realtek
Monitor(s) Displays
4K UHD Touchscreen
Screen Resolution
3840 x 2400
Hard Drives
Samsung 512GB system drive
WD Blue 1TB game drive
PSU
240W AC adapter, 1800W when docked
Internet Speed
1 gigabit symmetrical
Browser
Firefox, Librewolf
Antivirus
None. Manully configured so nobody except me can change any critical system files. (Don't ask how, it's probably against some rule somewhere)
I've used OneDrive for many years. I have no problem copying files from my OneDrive folder to other locations.
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Series 3 Core Ultra X9 388H64GB LPDDR5x 9600 MT/sIntel Arc graphics B390 Panther Lake
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 DA16260
    CPU
    Intel Series 3 Core Ultra X9 388H
    Memory
    64GB LPDDR5x 9600 MT/s
    Graphics Card(s)
    Intel Arc graphics B390 Panther Lake
    Monitor(s) Displays
    16" 3.2K Tandem OLED Infinity Edge
    Screen Resolution
    3200 x 2000 16:10 236 PPI
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    NPU delivering 67 TOPS
    Microsoft 365 subscription
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Dell Support Assist
    Dell Command | Update
    Macrium Reflect X subscription
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
  • At a glance

    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
    Memory
    32GB LPDDR5x 8448 MT/s
    Graphics card(s)
    Integrated Adreno GPU
    Sound Card
    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
    Screen Resolution
    2304 × 1536 (201 PPI), 3:2 aspect ratio
    Hard Drives
    1 TB PCIe NVMe Gen 4 SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
I've used OneDrive for many years. I have no problem copying files from my OneDrive folder to other locations.
What's your secret?
 

My Computer My Computer

At a glance

Windows 11 22H2 Pro (X-lite Micro 11 version)i7 13850HX (20 cores, 28 threads)32GB DDR5Intel UHD/ RTX 1000 ADA
OS
Windows 11 22H2 Pro (X-lite Micro 11 version)
Computer type
Laptop
Manufacturer/Model
Dell/ Precision 7680
CPU
i7 13850HX (20 cores, 28 threads)
Motherboard
Dell
Memory
32GB DDR5
Graphics Card(s)
Intel UHD/ RTX 1000 ADA
Sound Card
Realtek
Monitor(s) Displays
4K UHD Touchscreen
Screen Resolution
3840 x 2400
Hard Drives
Samsung 512GB system drive
WD Blue 1TB game drive
PSU
240W AC adapter, 1800W when docked
Internet Speed
1 gigabit symmetrical
Browser
Firefox, Librewolf
Antivirus
None. Manully configured so nobody except me can change any critical system files. (Don't ask how, it's probably against some rule somewhere)
It seems to be a regular issue when searching on "The cloud file provider is not running. "
 

My Computer My Computer

At a glance

Windows 11 Pro x64Intel Core Ultra 9 285K, S185132GB (DDR5-5600)Asus GeForce RTX 5060 Ti, 8GB, Dual OC
OS
Windows 11 Pro x64
Computer type
PC/Desktop
CPU
Intel Core Ultra 9 285K, S1851
Motherboard
Asus ProArt Z890 Creator WiFi
Memory
32GB (DDR5-5600)
Graphics Card(s)
Asus GeForce RTX 5060 Ti, 8GB, Dual OC
Monitor(s) Displays
Asus ProArt OLED PA32UCDM
Screen Resolution
3840 x 2160
Hard Drives
1x Samsung 9100 Pro 1TB, PCIe 5.0 NVMe M.2, 2x Samsung 9100 Pro 4TB, PCIe 5.0 NVMe M.2
PSU
Corsair RM850e (2025)
Case
Corsair 5000T
Cooling
be quiet! Dark Rock Pro 5, 4x Noctua NF-A14x25 G2 LS-PWM (140mm)
Keyboard
Das Keyboard 4 Pro
Mouse
Logitech MX Master 4
Internet Speed
1Gbps
Browser
Microsoft Edge (Default)
Antivirus
Windows Security/Microsoft Defender
What's your secret?
I've always mirrored cloud OneDrive by turning Files On Demand to OFF. I simply copy and paste using File Explorer.
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Series 3 Core Ultra X9 388H64GB LPDDR5x 9600 MT/sIntel Arc graphics B390 Panther Lake
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 DA16260
    CPU
    Intel Series 3 Core Ultra X9 388H
    Memory
    64GB LPDDR5x 9600 MT/s
    Graphics Card(s)
    Intel Arc graphics B390 Panther Lake
    Monitor(s) Displays
    16" 3.2K Tandem OLED Infinity Edge
    Screen Resolution
    3200 x 2000 16:10 236 PPI
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    NPU delivering 67 TOPS
    Microsoft 365 subscription
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Dell Support Assist
    Dell Command | Update
    Macrium Reflect X subscription
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
  • At a glance

    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
    Memory
    32GB LPDDR5x 8448 MT/s
    Graphics card(s)
    Integrated Adreno GPU
    Sound Card
    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
    Screen Resolution
    2304 × 1536 (201 PPI), 3:2 aspect ratio
    Hard Drives
    1 TB PCIe NVMe Gen 4 SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
When doing the same, I get things like...


Capture-26032026 174017.webp
 

My Computer My Computer

At a glance

Windows 11 Pro x64Intel Core Ultra 9 285K, S185132GB (DDR5-5600)Asus GeForce RTX 5060 Ti, 8GB, Dual OC
OS
Windows 11 Pro x64
Computer type
PC/Desktop
CPU
Intel Core Ultra 9 285K, S1851
Motherboard
Asus ProArt Z890 Creator WiFi
Memory
32GB (DDR5-5600)
Graphics Card(s)
Asus GeForce RTX 5060 Ti, 8GB, Dual OC
Monitor(s) Displays
Asus ProArt OLED PA32UCDM
Screen Resolution
3840 x 2160
Hard Drives
1x Samsung 9100 Pro 1TB, PCIe 5.0 NVMe M.2, 2x Samsung 9100 Pro 4TB, PCIe 5.0 NVMe M.2
PSU
Corsair RM850e (2025)
Case
Corsair 5000T
Cooling
be quiet! Dark Rock Pro 5, 4x Noctua NF-A14x25 G2 LS-PWM (140mm)
Keyboard
Das Keyboard 4 Pro
Mouse
Logitech MX Master 4
Internet Speed
1Gbps
Browser
Microsoft Edge (Default)
Antivirus
Windows Security/Microsoft Defender
Following is incredible but true...

I restored a Windows image of a few days back.
Used ctrl-c/ctrl-v to copy from OneDrive to HDD.
Went fine.
The process to a looong time because there many (thousands) of tiny files - 1-2KB to be copied.
I had to leave.
After returning the copy process was completed.

I initially started copying just the first dozen or so folders.
Okay, next step, continue with the 2nd batch.
ctrl-c/ctrl-v
error ...
ahh... #%&!=bad word.

Restored the image again
ctrl-c/ctrl-v went fine for all remaining folders.

Weird..? Yes.

Will carefully consider what to store on OneDrive.
Would Google Drive be a better option..? I don't know.

Anyway, matter solved.
 

My Computer My Computer

At a glance

Windows 11 Pro x64Intel Core Ultra 9 285K, S185132GB (DDR5-5600)Asus GeForce RTX 5060 Ti, 8GB, Dual OC
OS
Windows 11 Pro x64
Computer type
PC/Desktop
CPU
Intel Core Ultra 9 285K, S1851
Motherboard
Asus ProArt Z890 Creator WiFi
Memory
32GB (DDR5-5600)
Graphics Card(s)
Asus GeForce RTX 5060 Ti, 8GB, Dual OC
Monitor(s) Displays
Asus ProArt OLED PA32UCDM
Screen Resolution
3840 x 2160
Hard Drives
1x Samsung 9100 Pro 1TB, PCIe 5.0 NVMe M.2, 2x Samsung 9100 Pro 4TB, PCIe 5.0 NVMe M.2
PSU
Corsair RM850e (2025)
Case
Corsair 5000T
Cooling
be quiet! Dark Rock Pro 5, 4x Noctua NF-A14x25 G2 LS-PWM (140mm)
Keyboard
Das Keyboard 4 Pro
Mouse
Logitech MX Master 4
Internet Speed
1Gbps
Browser
Microsoft Edge (Default)
Antivirus
Windows Security/Microsoft Defender

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