Solved using phone link


When you get to Settings, System, System Components, Phone Link click on the three dots and select 'Advanced Options, then you will see the screen I posted. Sorry I missed out that bit!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4484
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
kelper said:
When you get to Settings, System, System Components, Phone Link click on the three dots and select 'Advanced Options, then you will see the screen I posted. Sorry I missed out that bit!
Click to expand...
And do a full repair to initiate the setup from scratch. (as in Erase data)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro/All Channels
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
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    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Guys i have done as you both suggested but when i open a photo the delete option is still greyed out.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Bikeit said:
Guys i have done as you both suggested but when i open a photo the delete option is still greyed out.
Click to expand...
Were you at any time prompted for permissions on your phone?
If not, I don't know what to tell you, except give Intel Unison a try.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro/All Channels
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
@Bikeit

Can you clarify, have you completely uninstalled both Link to Windows and Phone Link and then reinstalled both?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4484
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
OAT said:
Were you at any time prompted for permissions on your phone?
If not, I don't know what to tell you, except give Intel Unison a try.
Click to expand...
OAT thanks for your help and patience, i have sent you a PM
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender

My Computers

System One System Two

  • OS
    Windows 11 Pro/All Channels
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
kelper said:
@Bikeit

Can you clarify, have you completely uninstalled both Link to Windows and Phone Link and then reinstalled both?
Click to expand...
I have done all you suggested and still cant delete a photo, i have now installed intel unison all working as it should, thanks for all you help
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
  • Like
Reactions: OAT
I googled this problem and found an idea.

In Phone Link go to settings gearwheel at top right
Go to features
Go to Photos and click on the dropdown arrow
Make sure 'Allow Phone Link to delete photos from my mobile device' is ticked

1710612524182.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4484
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
1710612772301.png
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
So after going away to watch the match i came back and started again from scratch, now i can delete photos from both Phone link and Intel Unison :-) thanks lads for all your healp and patience.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
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