Solved Virus on MOTO phone?


Sven1458

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My wife has a MOTO phone ( some people on here have helped me set it up Thanks again for that), she tells me that some of her contacts have disappeared, and she had to put them back in. is there a way to check for a virus? if so how can i do that? and if she has a virus, can it be cleaned without reinstalling everything?
Thanks
Sven
 

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Malware is certainly a threat on mobile devices. I'm just guessing but assuming it's an android device? If yes it's possible but highly unlikely if they are only installing apps from the play store. Some malware does make it on to the play store but it's not that common.
 
Last edited:

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    Linux Mint
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    System76 Lemur Pro
thanks for the reply, yes, it is an android phone. i will ask er if she installed anything lately
 

My Computer

System One

  • OS
    Windows11 home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryson 9, 16-core, 32 -threat unlocked desktop proce
    Motherboard
    US ROG Strix B650 AM5
    Memory
    48 GB
    Graphics Card(s)
    Sapphire 11308-01-20G 16GB GDDR6
    Monitor(s) Displays
    ViewSonic VG2440V sRGB 6500K
    Screen Resolution
    1920x1080
    Hard Drives
    1TB + 3.63 tb WD BLACK
    PSU
    Rosewill Glacier series 1000 Watt 80 Plus
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    Full Tower
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    Dell
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    Generic
    Internet Speed
    Spectrum, ping 9ms, download 241Mbps upload 11 Mbps
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    EDGE
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    Windows
Being an Android phone those suspect contacts may have been set to store in the cloud and so may be inaccessible under certain circumstances. I always store contacts in phone memory.
 

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System One System Two

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    Windows 11 Enterprise 25H2 26200 7462
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    PC/Desktop
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    Custom Build
    CPU
    Intel XEON E5-2699 v3
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    ASUS X99-A
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    64GB Teamgroup UD4-3600
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    ACER X34 Predator
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    GameMax Pro
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    Corsair H110iGT + 6 140mm Fans
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    G-Skill G502
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    Chrome
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    ASUS RT-AC87U Router
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    25H2 26200.5074
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    Laptop
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    ASUS X555LA
    Memory
    8GB
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    Chrome
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    OEM
Thank you both, i asked her if she downloaded some apps, but she said no. i do know that she gives the phone to some kids that she takes care of to keep them occupied while driving. maybe they did something. anyways i will mark this as solved for now.
 

My Computer

System One

  • OS
    Windows11 home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryson 9, 16-core, 32 -threat unlocked desktop proce
    Motherboard
    US ROG Strix B650 AM5
    Memory
    48 GB
    Graphics Card(s)
    Sapphire 11308-01-20G 16GB GDDR6
    Monitor(s) Displays
    ViewSonic VG2440V sRGB 6500K
    Screen Resolution
    1920x1080
    Hard Drives
    1TB + 3.63 tb WD BLACK
    PSU
    Rosewill Glacier series 1000 Watt 80 Plus
    Case
    Full Tower
    Keyboard
    Dell
    Mouse
    Generic
    Internet Speed
    Spectrum, ping 9ms, download 241Mbps upload 11 Mbps
    Browser
    EDGE
    Antivirus
    Windows
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