Solved Virus on MOTO phone?


Sven1458

Sven1458

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My wife has a MOTO phone ( some people on here have helped me set it up Thanks again for that), she tells me that some of her contacts have disappeared, and she had to put them back in. is there a way to check for a virus? if so how can i do that? and if she has a virus, can it be cleaned without reinstalling everything?
Thanks
Sven
 

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Malware is certainly a threat on mobile devices. I'm just guessing but assuming it's an android device? If yes it's possible but highly unlikely if they are only installing apps from the play store. Some malware does make it on to the play store but it's not that common.
 
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thanks for the reply, yes, it is an android phone. i will ask er if she installed anything lately
 

My Computer My Computer

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Windows11 homeAMD Ryson 9, 16-core, 32 -threat unlocked des...48 GBSapphire 11308-01-20G 16GB GDDR6
OS
Windows11 home
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD Ryson 9, 16-core, 32 -threat unlocked desktop proce
Motherboard
US ROG Strix B650 AM5
Memory
48 GB
Graphics Card(s)
Sapphire 11308-01-20G 16GB GDDR6
Monitor(s) Displays
ViewSonic VG2440V sRGB 6500K
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1920x1080
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1TB + 3.63 tb WD BLACK
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Rosewill Glacier series 1000 Watt 80 Plus
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Spectrum, ping 9ms, download 241Mbps upload 11 Mbps
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Being an Android phone those suspect contacts may have been set to store in the cloud and so may be inaccessible under certain circumstances. I always store contacts in phone memory.
 

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Thank you both, i asked her if she downloaded some apps, but she said no. i do know that she gives the phone to some kids that she takes care of to keep them occupied while driving. maybe they did something. anyways i will mark this as solved for now.
 

My Computer My Computer

At a glance

Windows11 homeAMD Ryson 9, 16-core, 32 -threat unlocked des...48 GBSapphire 11308-01-20G 16GB GDDR6
OS
Windows11 home
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD Ryson 9, 16-core, 32 -threat unlocked desktop proce
Motherboard
US ROG Strix B650 AM5
Memory
48 GB
Graphics Card(s)
Sapphire 11308-01-20G 16GB GDDR6
Monitor(s) Displays
ViewSonic VG2440V sRGB 6500K
Screen Resolution
1920x1080
Hard Drives
1TB + 3.63 tb WD BLACK
PSU
Rosewill Glacier series 1000 Watt 80 Plus
Case
Full Tower
Keyboard
Dell
Mouse
Generic
Internet Speed
Spectrum, ping 9ms, download 241Mbps upload 11 Mbps
Browser
EDGE
Antivirus
Windows
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