O_Confused
New member
Hi folks - we bought a new Dell laptop this week. Turned it on for the first time, went through the set up, connected to Microsoft account, followed all the prompts. It's running Windows 11, first time we've had it. The taskbar is unresponsive. Click on an icon and nothing happens. Maybe it'll work once, then nothing. Took it to a repair place. Works fine. My wife took it to work. Works fine. I connect through my phone's hotspot. Works fine. Connect to our home WiFi - taskbar is unresponsive. So it looks like it's something to do with our WiFi/broadband? Spoke to the service provider (Exetel in Australia) who has factory reset the modem and changed the IP address. Will try it when my wife brings the computer home from work tonight. But has anyone else experienced/heard of this and knows what the problem is? We'll change providers if we have to but would rather not. Many thanks!
My Computer
System One
-
- OS
- Windows 11