WIndows 11 bug on Canon Printer G2020


Codex

Member
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
This frustrating bug still not fixed since the day i bought my Canon G2020 printer 2 months ago.
Tried all driver from manufacturer still the same.
Reinstall Windows 11 and update to latest stable build.
Every time i install or update any software, the printer will not work.
Yes this is USB connection and maybe it is related to Windows 10 usb printer bug.
The only fix is to remove printer list then restart then it will automaticaly re-add the printer.
Why Microsoft only says the bug occurs only in WIndows 10?

My Epson L120 is working fine.
Im using 2 printer G2020 and L120 on this computer. All use USB port.
 

Attachments

  • printer.jpg
    printer.jpg
    30.5 KB · Views: 2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Berton

Well-known member
Power User
VIP
Local time
5:09 PM
Posts
1,040
Location
Buffalo, Wyoming
OS
Win11 Pro RTM
The main issue I've seen with USB-connected printers has been with using the proper USB port as specified in the printer's instructions, either USB 2 [most common] or USB 3. I've not run into it yet with the newer machines that have combination USB 2/3 ports as they have usually connected with Wireless/Wi-Fi. I also have used 2 printers over the years, one LaserJet and one OfficeJet, but they connect via Ethernet cable to my Router and any computer, Wired or Wireless, that I install the software on can use them.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5
    Memory
    8GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    21"
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

DigitalGoat

Well-known member
Member
VIP
Local time
12:09 AM
Posts
278
Location
United Kingdom
OS
Windows 11 Pro 22H2, build: 22621.521
A listed work around is to check whether there are two printers listed, the original and a copy. The copy should work, if so you can check the port assignment for the copy in the driver properties and set the original to the same, then delete the copy.
Sounds a bit cludgy to me though, if you have a copy and it works, why bother changing the original, delete it and use the copy.
Your mileage may vary as there was no definite list of printers this might work for.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
I dont have a duplicate printer name (copy 1) like this. .

The bug im experiencing only occurs if i install any software, update or games then printer will not work even it is detected.

The only fix i know is to remove printer list. Then restart it will re-add the canon printer.

This cycle every minute as long i have install or update ANY software.

I even disable windows update for a month and decline all software updae to minimize the bug.

Only my canon printer is cauaing this problem. Never experienced my epson printer
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
Look at the picture. Inject multi function Printer is not installed also. That is canon G2020. Windows 11 is adding that list. If i remove that inject multifuction printer the Canon G2020 will be remove also.

Ms store is adding that driver. Sometimes it skip that install but either way if install anything the bug will start.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

glasskuter

Well-known member
Pro User
VIP
Local time
6:09 PM
Posts
2,543
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382
I would set up the printer as wireless to see if the issue persists.
Uninstall the usb printer. restart.
Using the control panel on the printer, set up your network credentials.
Reinstall the printer as wireless.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
I would set up the printer as wireless to see if the issue persists.
Uninstall the usb printer. restart.
Using the control panel on the printer, set up your network credentials.
Reinstall the printer as wireless.
Thanks!
Sorry but i dont know if how to setup my Canon G2020 to become wireless as this model dont come wifi hardware.
Can you share the guide?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

glasskuter

Well-known member
Pro User
VIP
Local time
6:09 PM
Posts
2,543
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382
dont come wifi hardware
I am so sorry. I am wrong about that. You are correct that it is a usb only printer. Apologies.
Troubleshooting a strange issue like this is not quick and easy. These are not particularly solutions but troubleshooting suggestions in no particular order to try to narrow the problem down. You may have already attempted some of these.

1. Open command prompt as administrator- type sfc /scannow Note if SFC found and fixed any corrupted files, restart and test printer again.

2. Use clean boot to eliminate software conflicts-With printer not working, boot into a clean boot state. Turn printer off then back on and see if it works. If it does not, remove and reinstall printer to get it to work. Then attempt to update or install a piece of software. Does the printer then fail to work in clean boot?
If the printer still works after updating or installing something while in a clean boot state, then you have a piece of software installed that is conflicting. Use the tutorial to use the process of elimination to narrow it down to the problematic software. Yes, this is a slow, tedious process. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

3. While printer is not working, see if printer will work in safe boot.
To get into safe mode- type msconfig in search- click system configuration app-click on boot tab-click safe boot box and network box-apply-OK Restart.
Once you prove if the printer works in safe mode, go back into msconfig and uncheck safe boot, apply, OK. Restart. This will boot you back in normal mode.

4. Disconnect the printer cable. Update or install a piece of software, then plug printer back in. Is it hosed up?

Report back what you find, please.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
#1. Actualy i already reinstall Windows 11 3x. Updated and non updated.
I even install first the canon G2020 then Epson L120. And reinstall Windows 11 again Epson L120 first then Canon G2020.

#2 havent try clean boot yet. will try this one.

#3 will try this also

#4 done more than 10x
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
I update my Avast and Downgrade Nvidia.
The problem starts.
As you can see it is offline. This is right because i turn off my Canon G2020.
But when i turn the printer on. It detect that my printer is on but it is not connected. Very sure it is caused by USB bug.
All 2 picture Epson L120 is good.

Gonna try the clean boot.
 

Attachments

  • offline.png
    offline.png
    14.3 KB · Views: 2
  • bug.png
    bug.png
    15.2 KB · Views: 2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
Still the same.
Clean boot then restart. Canon G2020 is gone but inject multifuction printer is in the list but its not working.
Actually if a software conflict then my fresh install Win11 with no software installed, no widnows update, except firefox then install printer still causing this bug.
I believe this is caused by Windows?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
I forgot your guide. will try clean boot first then update any software then restart. I will monitor if the printer still works after restarting. Will update you next time. thanks.

Actually i also try now in clean boot state. Remove the canon g2020 and inject multifuction printer. then restart. still inject multifuction printer is installed in ms store with no driver.

To be clear Inject Multifuction Printer will appear if ms store will automaticaly install Canon Inject print utility.

Tried also disabling MS store. Still ms store will install Canon Inject print utility.

1659433541521.png
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

glasskuter

Well-known member
Pro User
VIP
Local time
6:09 PM
Posts
2,543
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382
That's all the ideas I have. There are definitely known bugs in both Windows 10 and 11 regarding some usb printers, but no where have I read where updating or installing software causes them. I think it has something to do with the Canon app. Have you worked with Canon support on this issue?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
Sorry its not inject but inkjet. Canon G2020 and Inkject multi function are the same printer but they cannot be Installed Together. If g2020 is listed working then inkject multi function has no driver. If g2020 is not connected even it is then the inkjet multifunction will says driver is installed.

Sometimes i can manage list the g2020 with no inkjet multifunction list on very rare ocassion with many tries that ms store will not install canon inkjet printer utility. But even no inkjet multi function listed. Still if i install or update any software the bug will start.

Very confusing scenario that no lead what cause the bug
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
That's all the ideas I have. There are definitely known bugs in both Windows 10 and 11 regarding some usb printers, but no where have I read where updating or installing software causes them. I think it has something to do with the Canon app. Have you worked with Canon support on this issue?
Thanks for helping me.

Maybe it is related to canon driver or app. Already installed 2021 and 2022 driver no success.

Im planning to contact them in forum but never found their forum. I dont like support ticket type as this problem takes focus troubleshooting. And very hard to explain thru ticket support only.

Do they have canon printer support forum?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

glasskuter

Well-known member
Pro User
VIP
Local time
6:09 PM
Posts
2,543
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Winuser

Well-known member
Pro User
VIP
Local time
7:09 PM
Posts
3,376
OS
Windows 11
I think the problem is with the printer. Being you had it two months it's probably too late to return it. Does it have a warranty?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
Thank you @glasskuter.

@Winuser, the printer fully works with win11 as long i will not update or install anything. If the bug occurs. I just remove the printer name list in printer and scanner then restart, it will re add the printer name and works again.

Never try this in Win10 yet.

It is still covered in warranty but full RMA is not possible.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
I think canon is not ready for win11 as many of us experiencing same scenario. Inkjet multifunction is not installed

All came from win11

 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free

Codex

Member
Thread Starter
Local time
7:09 PM
Posts
44
OS
Windows 11 Pro
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 1600
    Motherboard
    Asrock X370 Gaming X (5.50)
    Memory
    16Gb Gskill Trident Z RGB
    Graphics Card(s)
    Aorus Gtx 1080Ti Xtreme
    Monitor(s) Displays
    Bezel 27 Inch 165hz VA
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung Evo 250Gb SSD
    Western Digital Black 1Tb
    Seagate Firecuda 2Tb
    PSU
    Corsair RM650
    Case
    CoolerMaster Case Pro 5
    Cooling
    AMD Wraith Spire
    Keyboard
    Rakk Lam Ang Pro Wireless Mechanical Gaming Keyboard
    Mouse
    Logitech G304 WiIreless
    Internet Speed
    500Mbps Fiber
    Browser
    Chrome, Firefox, Edge
    Antivirus
    Windows Security, Malwarebytes Free
Top Bottom