Windows 11 not recognizing USB devices


patsalou

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Please can someone help! Since I’ve upgraded to windows 11 my
USB drive does not work! Every time I plug a dongle in for either a mouse and Kay board or a flash drive I get a windows explorer error msg! Windows support have been piddle poor! I’m not able to downgrade back to windows 10 as I can not use a sub storage drive. Help meee
 
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11

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badrobot

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Please can someone help! Since I’ve upgraded to windows 11 my
USB drive does not work! Every time I plug a dongle in for either a mouse and Kay board or a flash drive I get a windows explorer error msg! Windows support have been piddle poor! I’m not able to downgrade back to windows 10 as I can not use a sub storage drive. Help meee
Did you just finished upgrading? Have your restarted the PC?
 

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patsalou

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So it was upgraded around 2 weeks ago! Mouse and keyboard worked fine! Done a factory reset last week because I was giving the laptop to my partner and since then no usb works in the port!
 

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badrobot

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So it was upgraded around 2 weeks ago! Mouse and keyboard worked fine! Done a factory reset last week because I was giving the laptop to my partner and since then no usb works in the port!
Give us more info about the laptop (brand and model) so someone with the same hardware and issue can point you to the right direction.
 

My Computers

System One System Two

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    Windows 11 Pro
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    PC/Desktop
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    AMD Ryzen 9 3900X
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    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
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    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
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    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
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    Moderna :)

FreeBooter

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We need the error message.
 

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    Samsung SyncMaster U28E590
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johnlgalt

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And the device that you're trying to plug in. And to know if you've already installed the necessary drivers for said device(s).

You're our eyes and hands. We can't troubleshoot it without your help - we don't know what we're looking at, and can't do things like install drivers, read errors messages, look at model numbers, etc. For all intents and purposes, we're blind right now - so help us see a little?
 

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    Windows 11 21H2
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    HomeBrew
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    AMD Ryzen 9 3950X
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    MSI MEG X570 GODLIKE
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    4 * Corsair Vengeance 32 GB 3600 MHz
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    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
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    Realtek® ALC1220 Codec
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    Eve Spectrum ES07D02 280 Hz QHD | Eve Spectrum ES07D03 4K Gaming Monitor
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    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    Logitech MX Master 3 for Business
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    Defender
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    Windows 10 x64 Pro build 21H1
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Dell
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    16 GB
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    Intel(R) HD Graphics 520 + RealTek Audio
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    Dell
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    Dell
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Winuser

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And the device that you're trying to plug in. And to know if you've already installed the necessary drivers for said device(s).

You're our eyes and hands. We can't troubleshoot it without your help - we don't know what we're looking at, and can't do things like install drivers, read errors messages, look at model numbers, etc. For all intents and purposes, we're blind right now - so help us see a little?
Reading the first post it sounds like it's the USB ports that aren't working. I'm thinking a corrupted driver. A repair install might help.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    NVIDIA GeForce GTX 1050 TI
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    Realtek Audio
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    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
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    16 MB DDR 4-2666
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    AMD Radeon
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    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
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    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security
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