Windows 11 stuck in login page, forgot pin


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khuranarajat

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in Windows 11 , I forgot my pin which i changed recently, now when i click on forgot my pin , it couldn't connect to the internet , a pop up appears and it says you'll need internet for this though i am already connected to the wifi

I tried connecting the laptop through ethernet cable and connecting it through hotspot as well but no change, it still shows the same error.

Could you please help me in fixing this issue
 
Windows Build/Version
11

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Can you select the option to use your password? Below the box where you type in your pin there should be two icons. One is to use your pin and the other is to use your password.
 
Last edited:

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    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    AsusTeK Prime B360M-A
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    16 MB DDR 4-2666
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    Windows Defender
Winuser said:
Can you select the option to use your password? Below the box where you type in your pin there should be two icons. One is to use your pin and the other is to use your password.
Click to expand...
No, there is no other option , it just asks for pin.attached image
 

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  • 20221005_222327.jpg
    20221005_222327.jpg
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My Computer My Computer

At a glance

Windows 11
OS
Windows 11
You can likely do option 5 here to get into the built-in administrator account. Then you should be able to change settings and set a password for your normal user account that will allow you to log in.
www.elevenforum.com

Enable or Disable Built-in Administrator Account in Windows 11

This tutorial will show you how to enable or disable the built-in Administrator account in Windows 11. Windows 11 includes a hidden built-in Administrator account that serves as the local system administrator with elevated rights by default without needing Run as administrator or UAC (User...
www.elevenforum.com www.elevenforum.com
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti

  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
NavyLCDR said:
You can likely do option 5 here to get into the built-in administrator account. Then you should be able to change settings and set a password for your normal user account that will allow you to log in.
www.elevenforum.com

Enable or Disable Built-in Administrator Account in Windows 11

This tutorial will show you how to enable or disable the built-in Administrator account in Windows 11. Windows 11 includes a hidden built-in Administrator account that serves as the local system administrator with elevated rights by default without needing Run as administrator or UAC (User...
www.elevenforum.com www.elevenforum.com
Click to expand...
I tried this option but on step 7 when i rename it to rem_sam it shows error. Screenshot attached
20221005_225129.jpg
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Make sure you are getting to a command prompt using one of the methods outlined in the second tutorial linked to in the first tutorial:
www.elevenforum.com

Open Command Prompt at Boot in Windows 11

This tutorial will show you how to open an elevated command prompt at boot in Windows 11. The Command shell is an entry point for typing commands in the Command Prompt console window. By typing commands at the command prompt, you can perform tasks on your computer without using the Windows GUI...
www.elevenforum.com www.elevenforum.com

It sounds like you are in a command prompt running from the installed Windows 11. You need to be in a Command Prompt from the recovery environment.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti

  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti

  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
Windows 11. Get to login prompt. Choose "Other login option". Tell it to use the Microsoft Authenticator App. Use your Cell Phone to login. Then change your pin. Hope this helps.
 

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Johnny_Mnemonic said:
Windows 11. Get to login prompt. Choose "Other login option". Tell it to use the Microsoft Authenticator App. Use your Cell Phone to login. Then change your pin. Hope this helps.
Click to expand...
Thanks for posting your suggestion. Even though this is an old thread, It may be able to helps others that run into this problem. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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