Windows 11 update bricked my motherboard


chevy560

Member
Local time
3:33 AM
Posts
1
OS
Windows 11
I was doing a windows 11 update and after about 20 minutes of black screen I reset my computer Which I realized was a mistake now I have tried Resetting simos I then proceeded to Do a bios Flash with USB it took several hours of the flashing red light I cannot even turn on my computer when I press the power button my screen picks up a signal for a second or 2 and goes blue from sleep mode then write back to sleep The motherboard Status lights all all illuminate in order and then turn off as if nothing's wrong and it has booted I have tried everything to get into Bios I tried to use different inputs with Motherboard outputs and also GPU outputs. I only get a split 2nd signal When the power buttons pushed I even tried control alternately I tried to remove the battery and then short it I tried putting putting in new ram I tried putting in new SSD that was empty and tried to reinstall windows nothing is working please help
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build
    CPU
    And ryzen 5900
    Motherboard
    Msi b550 gaming edge
    Memory
    Corsair 32gb
    Graphics Card(s)
    Rtx 580
    Monitor(s) Displays
    Asus tuf
    Hard Drives
    Samsung m.2, skhynix 500gb
    PSU
    Corsair
    Case
    Corsair
    Cooling
    Corsair
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    Gigablast
    Browser
    Chrome
    Antivirus
    No
You wanna say CMOS not simos or dolores..... you brick your mobo not windows fault....
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    IM A PC TECHNICIAN SO... YEAH...
    CPU
    Intel 10900K
    Motherboard
    ASUS Z490 MAXIMUS XI HERO
    Memory
    64GB CORSAIR VENGEANCE PRO RGB
    Graphics Card(s)
    EVGA 3080 FTW3 ULTRA GAMING
    Sound Card
    TOPPING D90SE - TOPPING A90
    Monitor(s) Displays
    HP OMEN X 27 - LG 55CX
    Screen Resolution
    2K - 4K
    Hard Drives
    NVME CORSAIR MP600 Pro XT 1TB
    PSU
    CORSAIR HX 850W
    Case
    CORSAIR Crystal Series Black 680X RGB
    Cooling
    CORSAIR iCUE H100i Elite Capellix
    Keyboard
    STEELSERIES APEX 7 TKL
    Mouse
    STEELSERIES RIVAL 710
    Internet Speed
    200 MBPS
    Browser
    MS EDGE
    Antivirus
    NONE -NEVER NEEDED-
I'm no expert on what has happened, but I think that whatever went wrong with the 'Windows' update 'is what it is'. I'm pretty sure resetting the BIOS, flashing the BIOS, removing the CMOS backup battery... replacing the RAM and SSD is a recipe for disaster.

The 'dead' PC in the state where the update crashed should have been bootable back to the BIOS if you did a forced or hard reset.

I'm sorry it's not better news and the above isn't meant to be too critical. Hope you can sort this.
 

My Computer

System One

  • OS
    W11 Pro x64 24H2 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
    Hard Drives
    2 x 256Gb SSD
    PSU
    Dell 240 watt
    Mouse
    Dell Premier Bluetooth
    Internet Speed
    50Mbps
    Browser
    Edge
    Antivirus
    Default Microsoft Security
Welcome to the forum. I'm sorry you've managed to get yourself into such a pickle. As others have pointed out, unless the windows update you applied happened to be a bios update, windows update is not the culprit here. There was no cause to flash your bios in this situation or to work inside your case at all. I suggest your contact MSI support to see if they can help you recover. At the very least, I feel sure you can return the motherboard to MSI for repair and they can replace your bios chip if necessary. Do not attempt to do this yourself.

Don't beat yourself up too much about your error but consider it a lesson learned. We've all screwed up at one time or another. Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I would check the power supply unit.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
As to the power, ANYTIME one wants to change or add a plug-in item such as a memory module or video card, etc., it is necessary to remove all power first. The motherboard always has |power whenever plugged in, the On|Off switch attaches to it and when pressed wakes things up. Not removing power first can cause damage that will require a new motherboard. The capacitors on the board retain power so pressing the On|Off switch helps drain off residual power.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Disconnect the power cord from the power supply and press 5-6 times the power button to completely discharge any capacitors. Then connect the power cord again and press the power button to see if it switches on. If it switches on at a black screen try to reset BIOS by putting the jumper at the clear CMOS pins. I would also remove the battery for 1-3 minutes to make sure it loses all settings. If these don't work your motherboard may have died or your graphics card, ask professional service. This is not related to Windows Update, is a hardware issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3374)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Latest Support Threads

Back
Top Bottom