Solved Windows 11 update Install error - 0xc1900101

FredricJLowe · Nov 19, 2025

zbook said:
When available post:
a) hp computer serial number

add WMIC:
administrative command prompt:

Code:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Find serial number:

serial# CND5322TQD I think I ran the WMIC correctly and it shows the same serial#

zbook said:
View the computer and

open administrative command prompt:

wmic baseboard get product,Manufacturer,version,serialnumber
wmic bios get serialnumber

See if one of these commands reports the proper number for the HP website.

b) progress with post #9 steps #4 - #13

zbook · Nov 19, 2025

Which of these is the laptop model:

https://support.hp.com/us-en/deviceSearch?q=HP%20ENVY%20Notebook%20M8W97AV&origin=swd

When available post results #6 - #13.

FredricJLowe · Nov 19, 2025

mgfrobozz said:
I ran into a problem upgrading windows 10 to windows 11 that may be closely related. My installation started with about 150 minutes of slowly running from 0% to 100%, rebooted, then ran for 10 hours of "Working on updates, stalled at 0%. I finally rebooted it and got this message...

The fix: near the start of installation, in a dialog titled "Install Windows 11", click on the text "Change how Setup downloads updates", which brings up the choice ...

... then select "Not right now", then click "Next" to continue the installation (the "recommended" choice was also the default choice)

For details, see ...

Upgrading win10 to win11: error during APPLY_IMAGE operation during SAFE_OS phase of installation

I'm running a windows 10 system. My sole usage of the system is to run Intuit TurboTax. The system was originally a windows 7 system; Microsoft eventually required that I update to windows 10, which I did in January 2020. Intuit announced that for TurboTax 2025, they required windows 11, and I...

www.elevenforum.com

... and method 2 in ...

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

zbook · Nov 19, 2025

Please reboot > then rerun Tuneup plus > post a share link

Tuneup plus:

Code:

Beginning system scan.  This process will take some time.

There is a system repair pending which requires reboot to complete. 

Restart Windows and run sfc again.

FredricJLowe · Nov 19, 2025

The model was not listed in that list. It is an HP Envy 17t-n000 CTO the model# detected is M8W97AV

FredricJLowe · Nov 19, 2025

FredricJLowe said:
The model was not listed in that list. It is an HP Envy 17t-n000 CTO the model# detected is M8W97AV

I ran the system scan the other night and had verification run all night. I had posted this I believe in Claude. Let me see if I did.

zbook · Nov 19, 2025

The HP website displayed:

HP Envy 17t-n000 CTO

HP policy for products no longer supported

HP Support may vary by product.

Once a product is retired, the official HP support content (troubleshooting articles, user guides, how-to videos, etc.) for that product

is removed from the HP web site.

FredricJLowe · Nov 19, 2025

FredricJLowe said:
I ran the system scan the other night and had verification run all night. I had posted this I believe in Claude. Let me see if I did.

I found I had run sfc /scannow and the verification completed overnight and did not find any integrity violations. should I now try to install the K file again?
Claude AI said this:

Great! The SFC scan completed successfully with no integrity violations found. That's good news - your system files are intact.

Do you still want me to reboot and Beginning system scan. This process will take some time.<br><br>There is a system repair pending which requires reboot to complete. <br><br>Restart Windows and run sfc again.

zbook · Nov 19, 2025

The other steps can be completed (#7 - #13) and later tuneup plus can run.

FredricJLowe · Nov 19, 2025

zbook said:
When available post:
a) hp computer serial number

add WMIC:
administrative command prompt:

Code:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Find serial number:

View the computer and

open administrative command prompt:

wmic baseboard get product,Manufacturer,version,serialnumber
wmic bios get serialnumber

See if one of these commands reports the proper number for the HP website.

b) progress with post #9 steps #4 - #13

I had to enable Virtualization. Memory Integrity was off. I tried to enable it but it said: Memory Integrity is off. Can't b turned on Try resolving any incompatibilty with your drivers.

zbook · Nov 20, 2025

1) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.

www.microsoft.com

AMD

hvciscan_amd64.exe

3) Open administrative command prompt and copy and paste:

cd /Fred /downloads

hvciscan_amd64.exe

Post a share link.

4) Continue steps #8 , #9 , #10

5) Plan steps #11, #12, #13 later in the thread

6) Uninstall:

New Softwares Folder Lock

7) open administrative command prompt and copy and paste:
md C:\Drivers
pnputil /export-driver * C:\Drivers
pnputil /delete-driver oem41.inf /uninstall /force
pnputil /delete-driver oem207.inf /uninstall /force

Post a share link.

8) Rerun step #3 in this post > post a new share link

Code:

tib    Acronis TIB Manager    c:\windows\system32\drivers\tib.sys

Code:

newdriver    NEWDRIVER    \??\c:\windows\syswow64\winvdedrv6.sys

Code:

wdc_sam    WD SCSI Pass Thru driver    c:\windows\system32\drivers\wdcsam64.sys

Code:

Driver: C:\WINDOWS\system32\DRIVERS\igdkmd64.sys, 20.19.0015.5058 (English), 10/26/2018 05:33:50, 7972352

Code:

Folder Lock                                                                       New Softwares.net Pub

zbook · Nov 20, 2025

See if this WDC link is useful in uninstalling:

wdc_sam WD SCSI Pass Thru driver c:\windows\system32\drivers\wdcsam64.sys

Western Digital Support | Western Digital

Find detailed answers to your support questions for your Western Digital products.

support-en.wd.com

FredricJLowe · Nov 20, 2025

zbook said:
1) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.

www.microsoft.com

AMD

hvciscan_amd64.exe

3) Open administrative command prompt and copy and paste:

cd /Fred /downloads

hvciscan_amd64.exe

Post a share link.

It said the system cannot find the path specified when I copied and pasted cd /Fred /downloads

4) Continue steps #8 , #9 , #10

5) Plan steps #11, #12, #13 later in the thread

6) Uninstall:

New Softwares Folder Lock

7) open administrative command prompt and copy and paste:
md C:\Drivers
pnputil /export-driver * C:\Drivers
pnputil /delete-driver oem41.inf /uninstall /force
pnputil /delete-driver oem207.inf /uninstall /force

Post a share link.

8) Rerun step #3 in this post > post a new share link

Code:

tib Acronis TIB Manager c:\windows\system32\drivers\tib.sys

Code:

newdriver NEWDRIVER \??\c:\windows\syswow64\winvdedrv6.sys

Code:

wdc_sam WD SCSI Pass Thru driver c:\windows\system32\drivers\wdcsam64.sys

Code:

Driver: C:\WINDOWS\system32\DRIVERS\igdkmd64.sys, 20.19.0015.5058 (English), 10/26/2018 05:33:50, 7972352

Code:

Folder Lock New Softwares.net Pub

FredricJLowe · Nov 20, 2025

It said it could not find the path specified when I pasted cd /Fred /downloads

hader · Nov 20, 2025

You can spend as much of time solving it; Believe me! One solution will save time; Do an In-Place-Installment. You are back at the original version of what ever release you have. Your personal data and programs are secure; It replaces just the basic engine what lays underneath under every Windows version. After that; Let your system getting updated to the last version or Build and all troubles will be gone.

FredricJLowe · Nov 20, 2025

hader said:
You can spend as much of time solving it; Believe me! One solution will save time; Do an In-Place-Installment. You are back at the original version of what ever release you have. Your personal data and programs are secure; It replaces just the basic engine what lays underneath under every Windows version. After that; Let your system getting updated to the last version or Build and all troubles will be gone.

I am getting so confused. I appreciate everyone's suggestion. My biggest concern at the moment is that since this 10 year old HP Envy originally failed at allowing to install Windows 11, I had to do a couple of things to bypass whatever the issue was. I am not adept at this stuff! I showed my friend the YouTube on what had to be done in order to allow Windows 11 to be installed and it work. It is just this latest cumulative update that has caused all of these issues. Claude AI said to just forget this last update and install the newest 24H2. My friend could easily do that. So why should I do all of the steps to find out the issue on what is preventing this last Cumulative security patch? I appreciate everyones's suggestions.

FredricJLowe · Nov 20, 2025

I uninstalled Malwarebytes in Step #8.

FredricJLowe · Nov 20, 2025

FredricJLowe said:
I am getting so confused. I appreciate everyone's suggestion. My biggest concern at the moment is that since this 10 year old HP Envy originally failed at allowing to install Windows 11, I had to do a couple of things to bypass whatever the issue was. I am not adept at this stuff! I showed my friend the YouTube on what had to be done in order to allow Windows 11 to be installed and it work. It is just this latest cumulative update that has caused all of these issues. Claude AI said to just forget this last update and install the newest 24H2. My friend could easily do that. So why should I do all of the steps to find out the issue on what is preventing this last Cumulative security patch? I appreciate everyones's suggestions.

Is what Zbook recommended in post #9 Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11 what you are referring to as In-place-installment?. And also in Zbook post #13?

zbook · Nov 20, 2025

FredricJLowe said:
It said it could not find the path specified when I pasted cd /Fred /downloads

Please post an image or share link,

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.

gofile.io

After completing post #31 steps #6 and #7 please post a new link as in post #30 (post #9 step #7).

FredricJLowe · Nov 20, 2025

#6 I tried uninstalling New Softwares Folder lock but it is asking for a Master Password. I do not even remember downloading this.

Solved Windows 11 update Install error - 0xc1900101

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