Windows Security Health Crash after Windows 11 22H2 Upgrade

Cocokola · May 9, 2023

I have this issue and a host of others since the security update. windows update,onedrive, Microsoft store, windows account "reauth" all fail to work. 3rd party apps work fine. I've been searching since march for fixes. restoring from 2 months ago is quite painful. Are there other methods? I did the Reg entry to fix the LGA issue (not sure if related) but I am stuck. Any guidance is appreciated..

hexaae · May 10, 2023

righN said:
PolicyPlus doesn't seem to work for some reason on my system. It doesn't even open, even crashes my browser when I try to open it from Downloads tab. Yes, I do have .NET Framework 4.5 installed.

That's very strange. Can you try Policy Plus on another PC with Windows 11 Home? Are you sure you don't have one of those invasive AV preventing system changes...?

@cta62 workaround worked fine here on my Windows 11 Pro 22H2. 3 days and no crashes anymore when I open Defender or try a manual file/dir scan.

3L11 · May 10, 2023

La tua soluzione equivale però a nascondere la testa sotto la sabbia come gli struzzi, capisco il tuo scoramento ma resta la MS che deve mettere un punto a questo comportamento erratico invece di gestirlo come ha fatto in questi ultimi mesi (classificarlo come non urgente e in parte è vero perché esistono altre metodologie per verificare l'attivazione o meno di certe funzionalità però, rimandare tutto a babbo morto come ha fatto fino ad adesso).

PS: se trasmetti a tutti il senso in inglese, te ne sarei grato. Ciao ciao (e mi risparmio una fatica)

---- Google tranlsate

----

your solution is equivalent to hiding your head in the sand like ostriches, I understand your discouragement but MS must put an end to this erratic behavior instead of managing it as it has done in recent months (classify it as non-urgent even if he's partially right since there are other methodologies to verify the activation of certain features).

PS: if you convey the meaning in English to everyone, I would appreciate it. Bye bye

Cocokola · May 10, 2023

3L11 said:
---- Google tranlsate ----
your solution is equivalent to hiding your head in the sand like ostriches, I understand your discouragement but MS must put an end to this erratic behavior instead of managing it as it has done in recent months (classify it as non-urgent even if he's partially right since there are other methodologies to verify the activation of certain features).

PS: if you convey the meaning in English to everyone, I would appreciate it. Bye bye

Internet etiquette
1. You only need to paste the English from google translate. Most browsers will translate everything you read here automatically. If you think that is too difficult, then don't post.
2. There is no point in bitching about Microsoft here. We all know already. Use the Feedback Hub for that.
3. the person you are writing to is trying to help others whilst we wait for a fix.

That is all.

Cocokola · May 10, 2023

Cocokola said:
I have this issue and a host of others since the security update. windows update,onedrive, Microsoft store, windows account "reauth" all fail to work. 3rd party apps work fine. I've been searching since march for fixes. restoring from 2 months ago is quite painful. Are there other methods? I did the Reg entry to fix the LGA issue (not sure if related) but I am stuck. Any guidance is appreciated..

are any of you having these other issues? It will help me narrow my focus. thanks!

cta62 · May 10, 2023

Cocokola said:
are any of you having these other issues? It will help me narrow my focus. thanks!

I am not. Sorry I can't be of more help there

.

cta62 · May 10, 2023

3L11 said:
La tua soluzione equivale però a nascondere la testa sotto la sabbia come gli struzzi, capisco il tuo scoramento ma resta la MS che deve mettere un punto a questo comportamento erratico invece di gestirlo come ha fatto in questi ultimi mesi (classificarlo come non urgente e in parte è vero perché esistono altre metodologie per verificare l'attivazione o meno di certe funzionalità però, rimandare tutto a babbo morto come ha fatto fino ad adesso).

PS: se trasmetti a tutti il senso in inglese, te ne sarei grato. Ciao ciao (e mi risparmio una fatica)

---- Google tranlsate ----

your solution is equivalent to hiding your head in the sand like ostriches, I understand your discouragement but MS must put an end to this erratic behavior instead of managing it as it has done in recent months (classify it as non-urgent even if he's partially right since there are other methodologies to verify the activation of certain features).

PS: if you convey the meaning in English to everyone, I would appreciate it. Bye bye

I totally get that but since we can't change the code ourselves to fix the issue this seems like a good work around to avoid app crashes until it is officially fixed. Plus all you lose out on is a menu that is useless anyways.

righN · May 11, 2023

hexaae said:
That's very strange. Can you try Policy Plus on another PC with Windows 11 Home? Are you sure you don't have one of those invasive AV preventing system changes...?

@cta62 workaround worked fine here on my Windows 11 Pro 22H2. 3 days and no crashes anymore when I open Defender or try a manual file/dir scan.

Don't have another PC with Windows 11 sadly and don't have any other AVs installed.

wrogg · Jun 25, 2023

Did anyone fix this?
I have seen numerous updates and I always wonder.. I see that: Windows Security-no actions required watching me, and I wonder... I wonder what happens if I click it and delve into security processor and the like, is now fixed?
After all the updates to security platform and security health, maybe it's fine? I mean I ran the repair? I deleted the data? Probably works fine now.
So I just clicked it and it looked okay, clicked security processor looked okay, clicked lots more, it was fixed.

Pressed the <back button and all the all the green ticks have changed to - unknown!

For a good few minutes I was really hopefull. I guess they can't fix it?
I never have anything other than Windows security and I'm on 12th Gen Intel so nothing strange

BrianInEngland · Jun 25, 2023

wrogg said:
Did anyone fix this?
I have seen numerous updates and I always wonder.. I see that: Windows Security-no actions required watching me, and I wonder... I wonder what happens if I click it and delve into security processor and the like, is now fixed?
After all the updates to security platform and security health, maybe it's fine? I mean I ran the repair? I deleted the data? Probably works fine now.
So I just clicked it and it looked okay, clicked security processor looked okay, clicked lots more, it was fixed.

Pressed the <back button and all the all the green ticks have changed to - unknown!

For a good few minutes I was really hopefull. I guess they can't fix it?
I never have anything other than Windows security and I'm on 12th Gen Intel so nothing strange

It's been broken for a year now

OAT · Jun 25, 2023

BrianInEngland said:
It's been broken for a year now

This is odd.
I have Canary, Dev, Beta, and Release channel versions on multiple machines and never have experienced this.
Don't get me wrong, I am glad but I wonder why you are seeing this issue.
That rules out any possible suggestion to help from me, which is frustrating.

BrianInEngland · Jun 25, 2023

OAT said:
This is odd.
I have Canary, Dev, Beta, and Release channel versions on multiple machines and never have experienced this.
Don't get me wrong, I am glad but I wonder why you are seeing this issue.
That rules out any possible suggestion to help from me, which is frustrating.

It first started last summer with the 'update to Windows Defender antimalware platform 1.0.2207 (can't remember the rest of the version number). Since then the Security app crashes when the TPM is enabled.
Do you have an active TPM?

OAT · Jun 25, 2023

BrianInEngland said:
It first started last summer with the 'update to Windows Defender antimalware platform 1.0.2207 (can't remember the rest of the version number). Since then the Security app crashes when the TPM is enabled.
Do you have an active TPM?

Of course. On all systems.
Even on VMs.

BrianInEngland · Jun 25, 2023

The original post dates back to September last year!

wrogg · Jun 25, 2023

I bet.. If I opened up your security app I could get it to crash! A few mates, 'never had the problem'
I think that's why it's not fixed, it's better, but after the whole wrong version installed and people looking for resolutions there's absolutley no need to poke around in there.
Mines been fine for 8 months. Unless I go in there randomly clicking stuff, even that's okay until I back out, viewing the TMP is certainly the trigger to me. The reason I built a new PC for Windows 11, like a dope

OAT · Jun 25, 2023

If I opened up your security app I could get it to crash!

Too bad I can't prove you wrong.

Then again, it might be a good thing.

hexaae · Jun 26, 2023

wrogg said:
Did anyone fix this?
I have seen numerous updates and I always wonder.. I see that: Windows Security-no actions required watching me, and I wonder... I wonder what happens if I click it and delve into security processor and the like, is now fixed?
After all the updates to security platform and security health, maybe it's fine? I mean I ran the repair? I deleted the data? Probably works fine now.
So I just clicked it and it looked okay, clicked security processor looked okay, clicked lots more, it was fixed.

Pressed the <back button and all the all the green ticks have changed to - unknown!

For a good few minutes I was really hopefull. I guess they can't fix it?
I never have anything other than Windows security and I'm on 12th Gen Intel so nothing strange

This worked for me as a workaround and NEVER had the crash again since I hid that option:

Windows Security Health Crash after Windows 11 22H2 Upgrade

@hexaae, I cannot completely eliminate the crashes. But by finding the best chipset and MEI drivers for my board and resetting the AV platform, I can reduce the problem from crashing most of the time to only crashing about 10% of the time. @BrianInEngland, Hi, this problem seems to be hardware...

www.elevenforum.com

wrogg · Jun 26, 2023

I think that's because you can't click it if it's hidden! Mine hasnt crashed in over 6 months, even then everything showed the correct data, until I rapidly pressed the back buttton (I think on the third attempt?)
I guess that's pretty fixed for Microsoft?

hexaae · Jun 26, 2023

wrogg said:
I think that's because you can't click it if it's hidden! Mine hasnt crashed in over 6 months, even then everything showed the correct data, until I rapidly pressed the back buttton (I think on the third attempt?)
I guess that's pretty fixed for Microsoft?

No has not been fixed yet. Before (when not hidden) it often crashed on manual (i.e. from explorer menu) file virus check or opening the Security Center and entering virus check section to start a new scan... Now I can do all these actions without a single crash, since I applied the workaround on May 7 2023.
Strange it doesn't work for other users, as I was able to verify this even on a fresh Win11 installation, so it seems a universally working workaround... if you didn't mess up with other things in your OS at least.

PenPusher · Jun 26, 2023

This problem suddenly started on 21 June!! Defender repeatedly crashed. Also unknown appearing on Windows "View Security Defender dashboard" So I had not seen this thread! detailing the many problems

My version is 25305.9000.0

I did enable Hyper-V and Hyper-V platform in Windows features, that did make a difference! not so many crashes now

So now I wait for a fix

while I reinstall some of my software to fix Defender Firewall issues

Edit: I did install Malwarebytes to scan in case I had been infected somehow! result was clean.