Games crash after Windows 11 install


G

greymann

Member
Member
Local time
11:02 PM
Posts
4
OS
WIndows 11 24H2 Build 26100.3775
A couple of games I regularly play have been consistently crashing the system requiring me to hard restart. Valheim consistently crashes after playing for 10 - 30 minutes. Black Ops 6 not as often but it's the same crash and never happened before Windows 11. This started after I upgraded from Windows 10 to 11 24H2. I have no error message. The screen goes black and I can still hear the game sound for a bit before restarting. MSI bios is current as well as invidia drivers. Here's my specs:

http://speccy.piriform.com/results/WvkCBdNCOOyuHf3WoGlk0BQ

So far I've tried turning off Display/HDR to no avail.

Thank you for much needed support.
 
Windows Build/Version
24H2
Last edited:

My Computer

System One

  • OS
    WIndows 11 24H2 Build 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel Core i9 10850K @ 3.60GHz
    Motherboard
    MSI MPG Z490 GAMING EDGE WIFI (MS-7C79) (U3E1)
    Memory
    32GB Dual-Channel DDR4 @ 1333MHz (19-19-19-43)
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    LG ULTRAGEAR (2560x1440@144Hz) AND Acer UT220HQL (1920x1080@60Hz)
    Screen Resolution
    2560 x 1440 (1920x1080@60Hz)
    Hard Drives
    931GB Samsung SSD 860 QVO 1TB (SATA (SSD))
    931GB Hitachi HDS721010CLA332 (SATA )
    PSU
    Corsair RM750e
Hi, welcome.

You’re going to get better support if you fill out your system specs properly, with detailed hardware listed. Reason being that members may possibly ask for this info. Filling out the specs will make it easier. Not everyone will want to use that link you posted.

Also, “24H2” isn’t complete:
Type “winver” into search (Windows key + S) press enter and paste the build results. For example: Build 26100.3915
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
To add to @antspants good suggestion, I feel this issue should have been posted under the BSOD crash analysis section so I am flagging @zbook to look at your logs. Use these instructions to gather your logfiles, put them all in a folder, and zip the folder.
Then upload the zipped folder to any cloud provider and provide a SHARED link to the folder here in this thread.
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
antspants said:
Hi, welcome.

You’re going to get better support if you fill out your system specs properly, with detailed hardware listed. Reason being that members may possibly ask for this info. Filling out the specs will make it easier. Not everyone will want to use that link you posted.

Also, “24H2” isn’t complete:
Type “winver” into search (Windows key + S) press enter and paste the build results. For example: Build 26100.3915
Click to expand...

I finished filling out the specs. Build is 26100.3775. Thanks.
 

My Computer

System One

  • OS
    WIndows 11 24H2 Build 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel Core i9 10850K @ 3.60GHz
    Motherboard
    MSI MPG Z490 GAMING EDGE WIFI (MS-7C79) (U3E1)
    Memory
    32GB Dual-Channel DDR4 @ 1333MHz (19-19-19-43)
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    LG ULTRAGEAR (2560x1440@144Hz) AND Acer UT220HQL (1920x1080@60Hz)
    Screen Resolution
    2560 x 1440 (1920x1080@60Hz)
    Hard Drives
    931GB Samsung SSD 860 QVO 1TB (SATA (SSD))
    931GB Hitachi HDS721010CLA332 (SATA )
    PSU
    Corsair RM750e
glasskuter said:
To add to @antspants good suggestion, I feel this issue should have been posted under the BSOD crash analysis section so I am flagging @zbook to look at your logs. Use these instructions to gather your logfiles, put them all in a folder, and zip the folder.
Then upload the zipped folder to any cloud provider and provide a SHARED link to the folder here in this thread.
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
Click to expand...

Thank you. Here's the link to log collector file crash - Google Drive
 

My Computer

System One

  • OS
    WIndows 11 24H2 Build 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel Core i9 10850K @ 3.60GHz
    Motherboard
    MSI MPG Z490 GAMING EDGE WIFI (MS-7C79) (U3E1)
    Memory
    32GB Dual-Channel DDR4 @ 1333MHz (19-19-19-43)
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    LG ULTRAGEAR (2560x1440@144Hz) AND Acer UT220HQL (1920x1080@60Hz)
    Screen Resolution
    2560 x 1440 (1920x1080@60Hz)
    Hard Drives
    931GB Samsung SSD 860 QVO 1TB (SATA (SSD))
    931GB Hitachi HDS721010CLA332 (SATA )
    PSU
    Corsair RM750e
Well done.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thank you. @zbook will be online soon and will take a look at them.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
Those black screen issues going by my experience usually take some good analysis and diagnoses to unravel.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Beta Insider Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 25.5.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
The logs reported a ten day Windows installation.

The logs were cleaned,

The event viewer only had one day of entries.

Code: 
Event[0]
  Log Name: System
  Source: Microsoft-Windows-Eventlog
  Date: 2025-05-11T17:37:10.4230000Z
  Event ID: 104
  Task: Log clear
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: CHRISJOHNSON-DT
  Description:
The System log file was cleared.

Event[1]
  Log Name: System
  Source: Microsoft-Windows-Eventlog
  Date: 2025-05-11T17:37:10.4260000Z
  Event ID: 104
  Task: Log clear
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: CHRISJOHNSON-DT
  Description:
The Application log file was cleared.

Please make sure that Windows disk cleanup, storage clean, Ccleaner and other cleaning software are not used during the troubleshooting.

Use the computer for one to two weeks to generate new entries.


If there are system problems I'll troubleshoot them with the new data.

For apps and software another member may be able provide help.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Try using Vulcan.
Like DXVK

https://www.reddit.com/r/pcgaming/comments/mlfcsc/a_guide_to_dxvk_on_windows

And "SpecialK"

List of games compatible with Special K - PCGamingWiki PCGW - bugs, fixes, crashes, mods, guides and improvements for every PC game

www.pcgamingwiki.com www.pcgamingwiki.com

Valheim

Valheim - PCGamingWiki PCGW - bugs, fixes, crashes, mods, guides and improvements for every PC game

www.pcgamingwiki.com www.pcgamingwiki.com
"Exclusive Fullscreen mode"
Don't forget to specify “Disable fullscreen optimization” in Windows for .exe file.


I don't have any games like that so I don't use something like that.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
abactuon said:
Try using Vulcan.
Like DXVK

https://www.reddit.com/r/pcgaming/comments/mlfcsc/a_guide_to_dxvk_on_windows

And "SpecialK"

List of games compatible with Special K - PCGamingWiki PCGW - bugs, fixes, crashes, mods, guides and improvements for every PC game

www.pcgamingwiki.com www.pcgamingwiki.com

Valheim

Valheim - PCGamingWiki PCGW - bugs, fixes, crashes, mods, guides and improvements for every PC game

www.pcgamingwiki.com www.pcgamingwiki.com
"Exclusive Fullscreen mode"
Don't forget to specify “Disable fullscreen optimization” in Windows for .exe file.


I don't have any games like that so I don't use something like that.
Click to expand...
I will research these and try. How do you think they might help the problem?
 

My Computer

System One

  • OS
    WIndows 11 24H2 Build 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel Core i9 10850K @ 3.60GHz
    Motherboard
    MSI MPG Z490 GAMING EDGE WIFI (MS-7C79) (U3E1)
    Memory
    32GB Dual-Channel DDR4 @ 1333MHz (19-19-19-43)
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    LG ULTRAGEAR (2560x1440@144Hz) AND Acer UT220HQL (1920x1080@60Hz)
    Screen Resolution
    2560 x 1440 (1920x1080@60Hz)
    Hard Drives
    931GB Samsung SSD 860 QVO 1TB (SATA (SSD))
    931GB Hitachi HDS721010CLA332 (SATA )
    PSU
    Corsair RM750e
I don't have any old games.
They just copy some files to the directory of some game.
If that doesn't help, it will be easy to delete.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205

My Computers

System One System Two

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Tuf 17
    CPU
    i7 11800H
    Memory
    64gig
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Sound Card
    Intel Smart Sound
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    me
    CPU
    i-7 14700KF
    Motherboard
    Z790-P WiFi
    Memory
    Kingston Fury Beast
    Graphics card(s)
    RX6650XT
    Monitor(s) Displays
    LG
    PSU
    Corsiar RM750x 80 Plus Gold
    Case
    Corsair
    Cooling
    Corsair Water
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