Windows Store Apps Installs Failing


pwcrickman

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I downloaded a number of free Windows Store Apps on a Windows 8.1 system years ago. When I try to install these same apps on my Windows 11 system from the Windows Store Library the download starts, I see an acquiring license message and then it errors out with a 0x803F8001 code. I do not have any trouble with installing new apps that I did not previously own so I assume that the Windows Store in operating satisfactorily. I have tried the WSReset command and used the Repair and Restore Windows Store app links in the Settings app without resolving the problem.

Is there any method to disestablish the original license from these apps and start fresh with these apps?
 
Windows Build/Version
Windows 11 Build 21H2

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    11th Gen Intel(R) Core(TM) i7-11390H @ 3.40GHz
    Memory
    16 GB
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    1920 x 1080
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    512 GB SSD

asturias7

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Sometimes re-registering (reinstalling) Microsoft Store solves many problems. Try this and see if it works.

 

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    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware

FreeBooter

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See clearing the Microsoft Store cache will help execute: wsreset command.

All the cache files in Windows Store will be cleared if you perform a reset or the cache files of Windows Store. It will permanently delete the app's data on your device including your sign-in details. Go to Settings> System> Apps & features> Click Store> Advanced options> Reset.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Fabler2

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Most probably incompatible with Win 11.
 

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    Laptop
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    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
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    ASUSTeK COMPUTER INC. X509DA (FP5)
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    12GB
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    Generic PnP Monitor (1920x1080@60Hz)
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    INTEL SSD 660p 512GB NVMe
    Internet Speed
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    Edge
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    Defender
  • Operating System
    Windows 11
    Computer type
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    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
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    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
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    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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    Realtek Audio. NVIDIA High Definition Audio
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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    1920 x 1080 (Full HD)
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    1.024 TB SSD M.2 2280 - Samsung
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The-Hive

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Defo agree with Fabler2, it is worth Googling them to check compatibility first . Maybe this will help

 

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System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Sound Card
    Nvidia HD
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Case
    Dark side of the moon
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
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    16Gb
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CornishRattler

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It's also worth a shot if you have removed any devices from your MS account recently that you have also removed the device association from the MS Store, just thinking out loud as I think the limit is 10. I got caught out recently when I was messing about with different VM installs and suddenly the store wouldn't install any apps until I removed whatever was above the ceiling
 

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W10 VHDX Triple Boot
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
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    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB

pwcrickman

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Thread Starter
Local time
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9
OS
Windows 11 Home
I have not removed any devices from my MS account. How do you go about removing a device association from the MS Store?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    11th Gen Intel(R) Core(TM) i7-11390H @ 3.40GHz
    Memory
    16 GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB SSD

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