Solved 21H2 (22000.376) Unable to install Audacity


bob17821

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I'm trying to install Audacity for the first time. I downloaded from the Audacity site (wasn't sure I was finding the right thing when I looked in the Windows App Store). When I try to install I get the attached popup. I click on "Install anyway" and nothing happens. Nor does anything happen if I click on "Change my app recommendation settings". The other attachment shows the relevant Settings.

Thanks for any and all help, suggestions, sympathy, etc. Bob
 

Attachments

  • audacity install popup.png
    audacity install popup.png
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  • Audacity Apps Settings .png
    Audacity Apps Settings .png
    100 KB · Views: 2

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Settings>Apps>Apps & features>Choose where to get apps make sure it is anywhere
Screenshot 2021-12-31 205950.jpg
Or try Audacity website and try to install as an administrator. Also check your user account settings.
 

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I have Audacity installed on my Windows 11 i have downloaded from Audacity website also change Apps --> Advanced app settings to Anywhere.
 

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Thanks to The-Hive and FreeBooter, but it is now looking like an Audacity problem since I was able to install Adobe Reader DC, downloaded from the Adobe site, without any problem. But that makes me curious FreeBooter ... I am trying to install audacity-win-3.1.3-64bit.exe. What level do you have installed FreeBooter? Thanks, Bob
 

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    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
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    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
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    Intel Core i7-12700
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    No Idea
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    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
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    4K
Hey Bob.. I just installed Audacity 3.1.3 on my rig.,. I'm using the latest Dev version. I can't recall ever having an issue installing it.
 

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    Firefox and Edge
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    Speakers: Klipsch ProMedia 2.1
Thanks to The-Hive and FreeBooter, but it is now looking like an Audacity problem since I was able to install Adobe Reader DC, downloaded from the Adobe site, without any problem. But that makes me curious FreeBooter ... I am trying to install audacity-win-3.1.3-64bit.exe. What level do you have installed FreeBooter? Thanks, Bob
I just update to the latest version of Audacity without problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I just updated to the latest version of Audacity without problem.
Me too. Downloaded to my release VM, installed, played a flac, listened to music.
 

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    Avira free
  • Operating System
    Windows 11 on VMware (Release, Beta and Dev)
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    PC/Desktop
but it is now looking like an Audacity problem since I was able to install Adobe Reader DC, downloaded from the Adobe site, without any problem.
Sorry, but how is that relevant?
 

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  • OS
    Windows 10
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    Self built
    CPU
    Intel i8400
    Motherboard
    ASUS PRIME Z370-P
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce GT710
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    Dell SE2417HGXF Full HD Gaming Monitor, 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 860EVO
    Other spinning HDDs
    PSU
    Xilence XP420
    Cooling
    PSU fan and stock CPU fan
    Mouse
    Microsoft
    Browser
    Firefox
    Antivirus
    Avira free
  • Operating System
    Windows 11 on VMware (Release, Beta and Dev)
    Computer type
    PC/Desktop
Hey Bob.. I just installed Audacity 3.1.3 on my rig.,. I'm using the latest Dev version. I can't recall ever having an issue installing it.
On 21H2 Build 22000.376?

Thanks, Bob
 

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    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K

My Computer

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    Windows 11 Home(Beta) - 23H2 - 22635.3495
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    AMD Ryzen 5 5600G
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Responding to davewin11's comment: "Sorry, but how is that relevant?" regarding my statement "it is now looking like an Audacity problem since I was able to install Adobe Reader DC, downloaded from the Adobe site, without any problem."

Please note my use of "looking like"! I am way to old to be certain about much of anything! But from the outset I doubted that there would be an undiscovered/unfixed problem in the Windows11 installation process. The installation process is a heavily exercised part of any OS, isn't it? Possible to be sure. But IMHO not real likely. But then when I was able to install without any problem Adobe Reader DC which, as with Audacity, was downloaded from the provider's website rather then the Win App Store, I considered that evidence that the problem is most likely in the Audacity package. It's a lame analogy (but the only one occurring to me at the moment): if you can pick up some radio station on your radio you have no idea if it's a problem with your radio or the station. But then if you borrow a friends radio and set it next to yours and it can pick up the station you can be pretty sure that your radio is at fault.

Of course the fact that so many people have successfully installed Audacity on Win11 indicates that the problem is not Windows 11 but Windows 11 on my laptop installing Audacity. That doesn't seem likely I admit but that's where I am at.

Bob
 

My Computers

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  • OS
    Win11 (as of 12/17/2021)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
try and see if the portable version works for you.
Thank you rezpower. VideoHelp looks like a useful site. But I am really cautious about where I download apps from. I may eventually try the VideoHelp site but it will be a last resort. But Thanks. Bob
 

My Computers

System One System Two

  • OS
    Win11 (as of 12/17/2021)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K

My Computers

System One System Two

  • OS
    Win11 (as of 12/17/2021)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
If it was in the audacity package many other people would have the same problem, most likely something on your machine
 

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    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
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    Bluetooth 5.2
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  • Operating System
    Windows 11 Pro
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    Laptop
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    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
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    Nvidia RTX 2080 Super
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Got Audacity on my Win10 box, just installed 3.1.3 64bit on Win11 22000.376 on this PC and no problem. Downloaded direct from the Audacity Website.
 

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    Windows 11 Pro 22H2 build 22621.900
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    Dell Inspiron 3881 - modified with SFX PSU fitted internally
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    Intel i5 - 10400
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    Dell 032w55 version A00
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    16GB of HyperX Fury @ 2133 Mhz
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    EVGA 6GB GTX 1060.
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    Builtin
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    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
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    Dell
    Internet Speed
    BT Fibre 75 Mbps
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    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
I was able to get it installed but had to change this setting:

Apps and features anywhere.png

My thanks to the several responders.

Bob
 

My Computers

System One System Two

  • OS
    Win11 (as of 12/17/2021)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
We asked you to do that at post 2 and 3.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I plead confusion! I was confused first by the experience with Adobe Reader DC which was downloaded from the Adobe site and which installed without a problem. In fact that still confuses me. But I was also confused by the fact that the first three choices in Advanced app settings are all Anywhere choices. Looking at those first three choices the descriptions did not indicate to me that the first choice was less restrictive than the other two. I choose the 2nd or 3rd, I forget which, figuring that getting a warning was a good idea in case I forgot to change it back to App Store Only. I appreciate the suggestions made by The-Hive and FreeBooter and apologize for my confusion.

Bob
 

My Computers

System One System Two

  • OS
    Win11 (as of 12/17/2021)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P1 (a laptop)
    CPU
    i7
    Memory
    32GB
    Screen Resolution
    4K
  • Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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