Solved Bluetooth Keyboard not recognized on reboot


jds63

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Recently decided to try my Logitech MX keys keyboard on Bluetooth connection instead of Unifying receiver same with my Logitech MX Ergo Trackball.
Everything went fine with pairing both to my PC work fine for both devices.

Except whenever i restart or shutdown my PC when it starts it goes directly to a BIOS screen saying it can not find keyboard.
Soon as i touch the keyboard it boots rest of way to lock screen.

Not sure what causes this yet not very familiar with using Bluetooth on PC much believe it or not.
Kind of like when PC sleeps tapping keyboard wakes it up.

One thing seemed to work was keeping the unifying receiver in USB port even though wasn't being used.
Both Keyboard and trackball have what is called an easy switch able to pair couple of devices to it and switch between them.

Be stupid keep USB receiver in USB port if not using it and using Bluetooth instead. Yes motherboard has Bluetooth of course.

All drivers are up to date including Bluetooth (Intel Wireless Bluetooth).

Any help is appreciated !
 
Last edited:

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Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
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Windows 11 Pro
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PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
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ASUS ROG Strix Z490-E Gaming
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G.Skill Trident RGB Series 64GB DDR4-3600MHz
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ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
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Creative Sound BlasterX AE-5 Plus
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ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
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3840 X 2160p HDR
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Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
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ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
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Logitech MX Keys
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Logitech MX Ergo Trackball
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Mozilla Firefox 64-bit, Microsoft Edge
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Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
As to the keyboard error at bootup, most times the BIOS is set to Halt on keyboard error, might check that. The setting is intended for when a computer is controlled remotely and disabled to allow remote restarting when no keyboard is connected. I once worked in a shop [over 20 years ago] that had all the Dial-Up Modems for a company that provided Internet Service and used an APC Power rack for several computers and the Modems, convenient for resetting when shop was closed.
 

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    Win11 Pro RTM Version 24H2 Build 26100.4202
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    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
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My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
Antivirus
Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Section 6.1 page 13. However, I missed the word Bluetooth in your question, there's other settings for that in your BIOS which is much newer than on my ASUS M52bc_M32bc computer.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
Antivirus
Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
googling this issue seems to mostly show Macs having this problem and even with same keyboard as mine.
BIOS is up to date. Not to keen on tinkering in it unless i am sure of what i am changing.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
Antivirus
Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Ran Bluetooth troubleshooter in Windows for hell of it and it said fixed something with radio status.
Not sure if that did anything, but when i restart or shutdown and reboot still goes to a BIOS screen with info about BIOS version and some of drives info says at bottom Keyboard not found as usual then within seconds go to boot up screen and lock screen.

Didn't do that before till i touched keyboard. Who knows ! Did browse through BIOS manual not sure recognize anything to change yet.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
Antivirus
Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Not sure if that did anything, but when i restart or shutdown and reboot still goes to a BIOS screen with info about BIOS version and some of drives info says at bottom Keyboard not found as usual then within seconds go to boot up screen and lock screen.
Now that time between BIOS and startup screen is like a second, so to me now not much of an issue anymore i can live with it.
As long as it works.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
Antivirus
Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer

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