CRITICAL_PROCESS_DIED (0xEF) BSOD during heavy GPU/VRAM load and Shared Memory allocation


Anton07

Member
Local time
7:38 PM
Posts
5
OS
Windows 11 Pro
Problem
I am experiencing recurring CRITICAL_PROCESS_DIED (Bug Check 0xEF / 239) BSODs. The crashes occur most frequently during heavy GPU and/or VRAM utilization, particularly when VRAM usage exceeds physical memory and begins utilizing shared system memory.

Environment & History
* System Age: Approximately 4 years old.
* Issue Duration: Approximately 18 months.
* System profile is completed with as much detail as possible.

What I tried
* Storage Testing:
* Temporarily replaced my primary Sabrent SSD with a borrowed 1TB SSD. The BSODs completely disappeared under the exact same workloads.
* Returned the borrowed drive, installed a spare 512GB SSD, and performed a clean Windows installation. The crashes returned.
* Reinstalled the original Sabrent SSD, performed another clean Windows installation, and added a new heatsink to improve SSD cooling. The issue persists.
* Memory Testing:
* Ran MemTest86 (multiple full passes completed approximately 6 months ago). No errors were detected.
* VRAM Testing:
* Ran FurMark's VRAM test with 16GB or 20GB memory allocation. This consistently triggers a crash after several minutes.
* Driver Testing:
* Tested both the latest NVIDIA drivers and an older release from mid-2024. The issue occurs regardless of the driver version.

Reproduction Steps
The most reliable way to trigger the crash is initiating a secondary GPU-related task while the GPU is already under heavy load:
1. Running a FurMark VRAM test at maximum VRAM utilization, then pressing the Windows key to open the Start menu or Search.
2. Opening and using applications like Discord or Task Manager during a FurMark VRAM test.
3. Opening browser tabs while gaming when VRAM usage is already high.

Actual Behavior
In some instances, applications like Discord (or other open windows) briefly become unresponsive while the rest of the system continues functioning normally. Shortly afterward, the system crashes with a CRITICAL_PROCESS_DIED BSOD.

Extra details
Given that the issue completely disappeared when using my brother's 1TB SSD but returned on both my original Sabrent SSD and the spare 512GB SSD (even after clean Windows installations), I am unsure if this points to a configuration/driver issue or something else entirely.

I can provide additional hardware details or logs as needed. Thank you for your time and assistance!
 
Windows Build/Version
Windows 11 Version 25H2

Attachments

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 3900X16GB + 16GB GSkill Trident Z NeoNVIDIA 3080Ti 12GB
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 9 3900X
Motherboard
ROG strix x570-e gaming
Memory
16GB + 16GB GSkill Trident Z Neo
Graphics Card(s)
NVIDIA 3080Ti 12GB
Screen Resolution
3840x2160
Hard Drives
Sabrent Rocket 4.0 1TB (Mounted in the 2nd M.2 slot of the motherboard)
ST3000DM001-1ER166 (3TB HDD)
PSU
Corsair RM1000X
Cooling
Thermalright TR HR10 2280 PRO Digital (For SSD)
Please perform the following steps:




1) Turn off Windows fast startup:





2) Add WMIC:


DISM /Online /Add-Capability /CapabilityName:WMIC~~~~




3) Run Tuneup plus >post a share link







4) The BIOS Version/Date American Megatrends International, LLC. F11, 19/12/2566

Upgrade the BIOS: 5013 > 5031





5) Run Sea Tools Long generic test (all drives) > post images or share links





6) Run HD Sentinel (all drives) > post images or share links

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
@zbook

1) I turned off Windows fast startup
2) I added WMIC
3) I ran Tuneup plus, results here
4) I updated BIOS version to 5031
5) I Ran Sea Tools Long generic test on all drives, results: SSD, HDD
6) I ran HD Sentinel for all drives, here is a folder with the results

I could try removing the HDD until I find a replacement, as there is currently no important data stored on it. However, I'm not convinced it is the cause of the issue. When I was using the borrowed SSD, I experienced no crashes despite still having the HDD connected and using software that was installed on it at the time.

Update: I have transferred the data from the HDD to the SSD and have temporarily removed the hard drive from the system.
 
Last edited:

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 3900X16GB + 16GB GSkill Trident Z NeoNVIDIA 3080Ti 12GB
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 9 3900X
Motherboard
ROG strix x570-e gaming
Memory
16GB + 16GB GSkill Trident Z Neo
Graphics Card(s)
NVIDIA 3080Ti 12GB
Screen Resolution
3840x2160
Hard Drives
Sabrent Rocket 4.0 1TB (Mounted in the 2nd M.2 slot of the motherboard)
ST3000DM001-1ER166 (3TB HDD)
PSU
Corsair RM1000X
Cooling
Thermalright TR HR10 2280 PRO Digital (For SSD)
Nice progress.


@zbook

3) I ran Tuneup plus, results here
results good
5) I Ran Sea Tools Long generic test on all drives, results: SSD, HDD
results pass
6) I ran HD Sentinel for all drives, here is a folder with the results

I could try removing the HDD until I find a replacement, as there is currently no important data stored on it. However, I'm not convinced it is the cause of the issue.


This drive ST3000DM001-1ER166 has problems per HDS: 464 bad sectors




Update: I have transferred the data from the HDD to the SSD and have temporarily removed the hard drive from the system.


For any BSOD post a new V2 share link into the newest post.

If there are no new BSOD during 72 hrs then that will complete the troubleshooting.



Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 864.5 GB
Total Space: 952.9 GB
File System: NTFS
      Model: Sabrent Rocket 4.0 1TB

      Drive: E:
 Free Space: 2787.2 GB
Total Space: 2861.6 GB
File System: NTFS
      Model: ST3000DM001-1ER166
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I tested both a game and FurMark's 16GB VRAM stress test. In both cases, the system crashed with the same BSOD within a few minutes of starting the workload. You can view the most recent V2 Log Collector report here

Please let me know if there are any additional tests you would recommend, including tests for other hardware components or whether it would be worthwhile to swap the SSD again for troubleshooting purposes.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 3900X16GB + 16GB GSkill Trident Z NeoNVIDIA 3080Ti 12GB
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 9 3900X
Motherboard
ROG strix x570-e gaming
Memory
16GB + 16GB GSkill Trident Z Neo
Graphics Card(s)
NVIDIA 3080Ti 12GB
Screen Resolution
3840x2160
Hard Drives
Sabrent Rocket 4.0 1TB (Mounted in the 2nd M.2 slot of the motherboard)
ST3000DM001-1ER166 (3TB HDD)
PSU
Corsair RM1000X
Cooling
Thermalright TR HR10 2280 PRO Digital (For SSD)
1) Please search for > zip > post a share link

LastWriteTime Size (MB) FullName
------------- --------- --------
6/30/2026 3:50:06 PM 3527.27 C:\WINDOWS\LiveKernelReports\WATCHDOG-20260630-1550.dmp



2) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) Here is the zip file containing the .dmp file

2) Here are the results of Memtest86+:
Results Memtest86+.webp
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 3900X16GB + 16GB GSkill Trident Z NeoNVIDIA 3080Ti 12GB
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 9 3900X
Motherboard
ROG strix x570-e gaming
Memory
16GB + 16GB GSkill Trident Z Neo
Graphics Card(s)
NVIDIA 3080Ti 12GB
Screen Resolution
3840x2160
Hard Drives
Sabrent Rocket 4.0 1TB (Mounted in the 2nd M.2 slot of the motherboard)
ST3000DM001-1ER166 (3TB HDD)
PSU
Corsair RM1000X
Cooling
Thermalright TR HR10 2280 PRO Digital (For SSD)
Is the installation an insider build?

Run > post share links
reg query "HKLM\SOFTWARE\Microsoft\WindowsSelfHost\Applicability"
reg query "HKLM\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection"



If it is an insiders build then for testing purposes clean install Windows 10:



 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
please have a look at this and see if increasing the max vram helps

i beleive the Windows kernel will be able to increase the vram to a max of (hex) 1024
best of luck Steve ..
 

My Computers My Computers

  • At a glance

    Debian 13 KDE .. Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
@zbook

Here are the results of the two commands
It does not appear to me that I am running an Insider build

Here is also a screenshot of my Winver window
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 3900X16GB + 16GB GSkill Trident Z NeoNVIDIA 3080Ti 12GB
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 9 3900X
Motherboard
ROG strix x570-e gaming
Memory
16GB + 16GB GSkill Trident Z Neo
Graphics Card(s)
NVIDIA 3080Ti 12GB
Screen Resolution
3840x2160
Hard Drives
Sabrent Rocket 4.0 1TB (Mounted in the 2nd M.2 slot of the motherboard)
ST3000DM001-1ER166 (3TB HDD)
PSU
Corsair RM1000X
Cooling
Thermalright TR HR10 2280 PRO Digital (For SSD)
Please clean install Windows 10.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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