This can happen if you let Windows Update mess with your drivers. I suspect that your audio card's hardware IDs are similar to Realtek HD audio, but is a different brand. This makes Windows install Realtek drivers which make the device look OK in Device Manager but produce no sound. I have seen it before. Visit your motherboard (computer) manufacturer site and download the audio drivers directly from there. Make sure you uninstall any audio software from Settings, Apps, Installed Apps and restart before installing the official drivers.
PS: You said you are using your PC as media player, probably connected to your TV via HDMI. In that case the sound should come out of the TV, so make sure the default audio output is HDMI audio. Click on the speaker icon near the clock and click on the up arrow top right to expand all available audio outputs. Click on HDMI audio to make sure the audio is send to the HDMI cable and out of your TV speakers. If you accidentally changed that to Realtek Speakers, then you should use external speakers connected at your PC! Common mistake, did that too. Also make sure Kodi has the same audio output.
PS: You said you are using your PC as media player, probably connected to your TV via HDMI. In that case the sound should come out of the TV, so make sure the default audio output is HDMI audio. Click on the speaker icon near the clock and click on the up arrow top right to expand all available audio outputs. Click on HDMI audio to make sure the audio is send to the HDMI cable and out of your TV speakers. If you accidentally changed that to Realtek Speakers, then you should use external speakers connected at your PC! Common mistake, did that too. Also make sure Kodi has the same audio output.
My Computers
-
At a glance
Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)- OS
- Windows 11 Pro 23H2 (5699), 25H2 (8875)
- Computer type
- Laptop
- Manufacturer/Model
- Acer Extensa 5630EZ
- CPU
- Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
- Motherboard
- Acer Extensa 5630
- Memory
- 4GB
- Graphics Card(s)
- Mobile Intel(R) GMA 4500M (Mobile 4 series)
- Sound Card
- Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
- Monitor(s) Displays
- 1
- Screen Resolution
- 1280x800
- Hard Drives
- Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
- Internet Speed
- VDSL 50 Mbps
- Browser
- MICROSOFT EDGE
- Antivirus
- WINDOWS DEFENDER
- Other Info
- Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
-
At a glance
Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...- Operating System
- Windows 11 Pro v25H2 (build 26200.8875)
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom-built PC
- CPU
- Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
- Motherboard
- Asus P8H61 s1155 ATX
- Memory
- 2x Kingston Hyper-X Blu 8GB DDR3-1600
- Graphics card(s)
- GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
- Sound Card
- Realtek HD audio (ALC887)
- Monitor(s) Displays
- Sony Bravia KDL-19L4000 19" LCD TV via VGA
- Screen Resolution
- 1440x900 32-bit 60Hz
- Hard Drives
- WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
- PSU
- Thermaltake Litepower RGB 550W Full Wired
- Case
- SUPERCASE MIDI-TOWER
- Cooling
- Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
- Keyboard
- Mitsumi 101-key PS/2
- Mouse
- Sunnyline OptiEye PS/2
- Internet Speed
- 100Mbps
- Browser
- Microsoft Edge, Mozilla Firefox
- Antivirus
- Microsoft Windows Defender
- Other Info
- Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4





