Dvd Player error 0xc00d4e84


alpha45

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Italy
OS
Windows 11-Pro
I purchased Dvd Player for Windows 10 so that I could use my DVD player & I am getting an error code of 0xc00d4e84.
Can someone tell me what my problem is?
Thanks
Immagine 2026-07-30 145717.webp
 
Last edited:

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Windows 11-ProIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
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Windows 11-Pro
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard
Asus Prime B365-Plus
Memory
32 GB
Do ypu have the corresponding driver installed ?
If so, you could try this: DVD Drive Repair | Rizonesoft
But there could also be a physical problem (connection or the player itself).
 

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Gigabyte H610M H V2
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Intel Core i3 12 100 12th generation
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American Megatrend F35
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Kingston DDR4-3200 16 GBytes
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Intel UHD 730
0xc00d4e84 (-1072869756) -- 3222097540 (-1072869756)
Error message text: No audio playback device was found.
 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
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Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Could it be the app that is no longer compatible, since it works fine with other DVD apps?
 

My Computer My Computer

At a glance

Windows 11-ProIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
OS
Windows 11-Pro
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard
Asus Prime B365-Plus
Memory
32 GB
Maybe you have to configure the DVD player to use your speakers at first time. Little weird because most apps are configured to "Windows default" if no specific device is set. This means the audio will play on whatever is the current default output. It is Realtek speakers, if you have connected stereo speakers to your computer or Bluetooth something if you have connected Bluetooth speakers.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Sorry, but there's no audio output configuration to perform on the app.
What's strange is that other DVD player apps work normally.
 

My Computer My Computer

At a glance

Windows 11-ProIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
OS
Windows 11-Pro
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard
Asus Prime B365-Plus
Memory
32 GB
What happens when you play the DVD with that player? It plays without sound? Open a DVD in the player and then click the little speaker icon on the Taskbar near the clock. If you see some other device such as Realtek digital, change it to the speakers, such as Realtek Speakers. Stop playback and start again to see if you hear the sound. Also right-click on the speaker icon and select the sound mixer. Check if the DVD application is muted or the volume is too low. From there you can also visually confirm that the speakers are active and playing sound. Also the DVD player might be configured for 5.1 speakers and if the rear speakers and the central are not downmixed to stereo by Windows you hear no sound. Make sure it is configured to stereo speakers.

PS: Which app is that? Maybe it needs appropriate codecs to play Dolby Digital (aka AC3) sound. In that case install K-Lite codec pack. This also includes MPC-HC which can play everything including Video-CD, DVD and Blu-ray discs.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computer My Computer

At a glance

Windows 11-ProIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
OS
Windows 11-Pro
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard
Asus Prime B365-Plus
Memory
32 GB
You are missing the MPEG-2 Codec.
You can add that, or use an alternative Player like VLC Player.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
What happens when you play the DVD with that player? It plays without sound?
When I insert the DVD, it gives me the error from the first post: the DVD won't even start!
And the error "Unsupported video type or invalid file path."
 

My Computer My Computer

At a glance

Windows 11-ProIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
OS
Windows 11-Pro
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard
Asus Prime B365-Plus
Memory
32 GB
When I insert the DVD, it gives me the error from the first post: the DVD won't even start!
And the error "Unsupported video type or invalid file path."
You have no video and audio codecs to play the DVD. Either install K-Lite codec pack or use VLC that doesn't need codecs. I prefer K-Lite codec pack and use the included MPC-HC player. These codecs can be used in any other application to play or edit the video and audio formats supported. That's why I don't like VLC that is autonomous without any codecs available for other applications.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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