Solved Firefox Downloads failing, unable to delete Downloads history and shows popup at every launch


wiganken

wiganken

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Using Firefox I tried 3 times to download an app update file but it failed each time. By 'failed' I mean it tried to download the file but the downloaded file was zero bytes and would not launch. I had to use Vivaldi browser to download the file and it worked. A Firefox 'Download' problem?

Although the app update failed to download using FF the app download still shows in FF 'Downloads' list and a Download popup appears at every launch of Firefox.
This happens even though I have clicked on 'Clear Downloads' and it disappears from the screen but it reappears at next FF launch session. I have also tried 'Delete' downloads as well but same result.
I have cleared Browsing and Download history' but it still happens.

Is anyone else seeing this behaviour? Is there a workaround/fix?

Downloads.webp

Glow.webp

Clear Browsing Data.webp
 
Last edited:

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Hi.

Possibly a bug needed to be fixed by Mozilla.

Try disabling the Download Panel Popup
This stops the panel from appearing every time Firefox launches:
  1. In the Firefox address bar, type :
    about:config
  2. Accept the warning to proceed.
  3. In the search box, enter:
    browser.download.alwaysOpenPanel
  4. Toggle the setting to false.

This won’t remove the download entry itself, but it should suppress the popup panel from auto-opening.
 

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    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
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Thanks. I set it to false but the popup still shows at each launch of FF.

About.webp
 

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    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
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Really?
I’d wait for the next update before starting a new profile, which will most likely be suggested.
 

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  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

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    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

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    2 x USB-C (USB 4.0)
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    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
0.webp

1.webp

3.webp


about:config
browser.sessionstore.resume_from_crash true -> false
browser.sessionstore.max_resumed_crashes 1->0
 

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https://www.userbenchmark.com/UserRun/66553205
I downloaded it fine using FF 142.0 however I initially get a Warning that you need to "Allow Download":
 

Attachments

  • FF Download.webp
    FF Download.webp
    9.2 KB · Views: 1

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abactuon said:
about:config
browser.sessionstore.resume_from_crash true -> false
browser.sessionstore.max_resumed_crashes 1->0
Click to expand...
Thanks but these settings didn't work either. The popup happens every time I launch FF.
It's not a major problem. It's Just annoying. A single click anywhere on FF windows makes it disappear.
 

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    Windows 11 Pro
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    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
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  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
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    Intel® Core™ Ultra 7 - 255H processor
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    16 GB LPDDR5 SDRAM
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    Intel Arc 140T onboard graphics
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    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
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    1TB SSD
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BamaInArk said:
I initially get a Warning that you need to "Allow Download"
Click to expand...
There is no prompt for me to 'Allow download'.
I tried downloading the same file again twice. Once from github and then direct from the developer's website. Both times the download was zero bytes?
As an experiment I downloaded @abactuon DriverStoreExplorer zip file and that downloaded correctly at 1MB so it seems that the Glow zip file is faulty.
Seems that Downloading in general is okay. It is the Downloads library that is retaining the download history and the Downloads popup still happens every time FF launches.

Edit: -
After I downloaded the valid DriverStoreExplorer zip file I then 'Cleared' the download library list, closed FF and relaunched it and hey presto it worked. The Downloads library list remains empty and the popup no longer happens when FF launches.
I think that the 'Clear Downloads' function can't work if the downloaded files are all zero bytes. There is nothing for it to delete so it can't delete 'nothing'. Having 1 file in there that has a file size above 0 bytes allows it to work and clears the library correctly.

Solved.

Downloads library.webp
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
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    PC/Desktop
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    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
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    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
    Antivirus
    Bit Defender Total Security

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
    Antivirus
    Bit Defender Total Security
Here is what I show after it's downloaded:

Glow Zip Contents.webp
 

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I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Do you not see the small blue circle with the exclamation in it? That is a warning. Click that and you will see more info. It's clearly in the original images you attached.
 

My Computer My Computer

At a glance

Win 7/10/11
OS
Win 7/10/11
Computer type
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Other Info
I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
BamaInArk said:
Do you not see the small blue circle with the exclamation in it?
Click to expand...
Yes, I did see it but clicking it told me nothing.
Also, I don't know why FF could not download the Glow zip file correctly when it downloaded fine using Vivaldi. This tells me that the source Glow zip file must be okay but FF could not download it correctly. Why?
Maybe there is a downloading bug in FF but if there is then it is a random thing because FF downloaded the DriverStoreExplorer zip file okay.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
    Antivirus
    Bit Defender Total Security

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
    Antivirus
    Bit Defender Total Security
It is part of Firefox security which you can override by allowing the download.
Click on the download in the firefox popup download window and you will get download details.
One is allow the download.

Screenshot 2025-08-22 071801.webp

If you are in download history click on the icon that looks like a folder and then you get these options.

d.webp

Screenshot 2025-08-22 072318.webp
 
Last edited:

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Windows 11 Pro
OS
Windows 11 Pro
wiganken said:
Thanks. I set it to false but the popup still shows at each launch of FF.
Click to expand...
You should set that back to true or the download panel will never appear for any download.
All you will have is the icon.
 

My Computer My Computer

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I've run firefox for many years, now with win11 it runs VERY slow on different PCs. Really have come to believe that Microsoft put a whammy on it to force us all into MS Edge or whatever they desire.
 

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win11i5-4570 CPU @ 3.20GHz 3.20 GHzInstalled RAM 32.0 GBNVIDIA GeForce GTX 650
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win11
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PC/Desktop
Manufacturer/Model
ASUS
CPU
i5-4570 CPU @ 3.20GHz 3.20 GHz
Motherboard
Intel(R) Core(TM)
Memory
Installed RAM 32.0 GB
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NVIDIA GeForce GTX 650
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NVIDIA High Definition Audio
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ACER
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1920x1080
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CT2000BX500SSD1
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I don't know & not opening PC to find out
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Mid size, I refuse to switch to the new models.
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ACPI Fan
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Standard PS/2 keyboard
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HID compliant optical wheel mouse
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179.25 mps
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Chrome & Fire Fox
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Windows Security that comes with win11
Other Info
After paying someone to install win11 on my older desktop because I don't want to lose my extra drives, I hate win 11, looking for ways to changes things back the way I want. Only upgraded because it kept telling me all of a sudden things wouldn't run well, security reasons.. etc... But now I'm sorry I did that.. and not liking MIcrosoft any longer. They should have & probably still could come up with a way to roll things back for us at/home users.. that don't want all the extra garbage.
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