Solved Google recovery


Nuccii

Well-known member
Local time
11:55 PM
Posts
28
Location
Montreal
OS
Windows 11 Home
Anyone know how to get account password recovery process without them asking SMS validation phone number when you don't have a mobile phone? I have yet to find a way to skip this part of the recovery.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY x360 15 Convertible PC 15-es2000
    CPU
    12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
    Memory
    8GB
    Monitor(s) Displays
    Built in 14 inch HD touch screen plus 22 inch Samsung S22B350
    Hard Drives
    512 SSD
    Antivirus
    Windows defender
Is it that you currently can not get into your google account now? To recover a google account, it depends on what recovery options you have selected within your google account settings. If "phone" is all you selected when you set up your account, that's the only option you have. See step 4 here.

If you are just asking how to create other recovery methods, you have to have access to the account. Go into your google account, select security & signin, Under "How you sign in to Google" you can select a number of ways you can recover your account. which include recovery email (an alternate email) address), security codes (Google will issue you a list of codes you can use for recovery), passkeys, security question, and others.

I strongly suggest you have more than one recovery method available to you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
All attempts failed so far. They insist on a phone validation, mobile phone.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY x360 15 Convertible PC 15-es2000
    CPU
    12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
    Memory
    8GB
    Monitor(s) Displays
    Built in 14 inch HD touch screen plus 22 inch Samsung S22B350
    Hard Drives
    512 SSD
    Antivirus
    Windows defender
They insist on a phone validation, mobile phone.
Then I am afraid you may be up the proverbial creek without a paddle. It is up to the account owner to keep his recovery options current in his google account. If phone is the only recovery option you are given, that is the only option you chose when you set up the account. With no working recovery option to prove ownership, Google will not give you the account. Google does not provide live support for account recovery

You can try creating another gmail account as per step 5 in the link I listed above and proceeding through the account recovery steps. Possibly Google will contact you through this new account with a recovery code to unlock your old account.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
All attempts failed so far. They insist on a phone validation, mobile phone.
Ask a friend if they would be willing to receive a one-time code from Google for you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I'm beginning to believe your right and I will be SOL unless Google changes things. Tried Gmail, no better. I even tried creating a new account with another email address I had but they still wanted an mobile number. I will mark as solved as you just confirmed my suspicions.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP ENVY x360 15 Convertible PC 15-es2000
    CPU
    12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
    Memory
    8GB
    Monitor(s) Displays
    Built in 14 inch HD touch screen plus 22 inch Samsung S22B350
    Hard Drives
    512 SSD
    Antivirus
    Windows defender
In the UK, you can receive SMS texts on a landline. It comes as a voice message. If that does not work, just buy a mobile phone.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
... they still wanted an mobile number.
In my area, I used to be able to get a text-to-landline message, but my provider cut that out a couple years ago.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Go to the recovery page:




Then:


  1. Enter the email.
  2. When asked for the phone number → click “Try another way.”
  3. Keep selecting “Try another way” repeatedly.

If Google has enough history, it may switch to:


  • recovery email
  • previously used device confirmation
  • browser/location recognition
  • last password you remember
  • delayed verification email (24–72 hrs)

Google explicitly allows recovery without a phone number if other proof exists, but only when its system judges the evidence sufficient.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
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