Help with Drivers of USB 3.0 for HP z840 using Windows 11


M

moxin3

Well-known member
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OS
Windows 11
Iam using Windows 11 on HP z840 by installing Win 11 using rufus to bypass TPM. I have installed drivers of Windows 10 as Windows 11 drivers are not available and updated remaining drivers from windows update. All is good except USB 3.0 copy speed. Need help with USB 3.0 driver as it is included in chipset drivers which are available for windows 10 only
 

My Computer My Computer

At a glance

Windows 11ci78GBIntel HD Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Toshiba
CPU
ci7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Screen Resolution
1080p
Hard Drives
500GB
Internet Speed
10MBPS
Browser
Chrome
The Windows 10 chipset drivers should work in Win 11.

Aside from that, could you tell me a little bit more about the slow speeds that you are seeing? What type of device are you using that you are seeing slow speeds with? Also, what type of cable are you using for these devices (if any)? I'm especially interested in any adapters, for example, an adapter from USB-C to USB-A.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I have Seagate 5 TB Hard Drive portabe. It works fine on laptop with 100 to 110 MB per second speed. However on HP z840 its 65 to 75 MB per second speed
 

My Computer My Computer

At a glance

Windows 11ci78GBIntel HD Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Toshiba
CPU
ci7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Screen Resolution
1080p
Hard Drives
500GB
Internet Speed
10MBPS
Browser
Chrome
You have answered only one of my questions. The others are even more important.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
The problem could be the cable.
Example, same port and a USB drive
The first cable

cable_b.webp

Second cable

cable_g.webp

Both cables are blue.
 

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205
@abactuon how to get that info. Which software you use please.
 

My Computer My Computer

At a glance

Windows 11ci78GBIntel HD Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Toshiba
CPU
ci7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Screen Resolution
1080p
Hard Drives
500GB
Internet Speed
10MBPS
Browser
Chrome

My Computer My Computer

At a glance

Windows 11ci78GBIntel HD Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Toshiba
CPU
ci7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Screen Resolution
1080p
Hard Drives
500GB
Internet Speed
10MBPS
Browser
Chrome

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205
can anyone plese help
 

My Computer My Computer

At a glance

Windows 11ci78GBIntel HD Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Toshiba
CPU
ci7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Screen Resolution
1080p
Hard Drives
500GB
Internet Speed
10MBPS
Browser
Chrome
I probably can't help.

Presumably, you've been here: https://support.hp.com/us-en/drivers/hp-z840-workstation/6978842

No drivers are listed for 11. I'd try the ones for 10 X64.

A quick online check hasn't found newer drivers for the C612 chipset used in that system. (C612 was launched in 2014, according to Intel.) That's a nice workstation, but it's old.

It's not clear to me that drivers might improve things for you. In my limited experience, the speeds of USB ports are inconsistent.

Best of luck.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26200.8728Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway

  • At a glance

    windows 11 26200.8728Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
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