Solved How do I remove this?

CompuGeekCasey · Jun 27, 2025

I recently installed Proton Drive, but decided it wasn't for me and uninstalled it. It uninstalled, but is still shows up in explorer just above This PC and there is no delete when I right click on it, so how to I get rid of it?

dacrone · Jun 27, 2025

1) try log off/on or restart explorer

2) you can install it again and use revo to uninstall it and remove reg leftovers

3) if comfortable, search your reg for “IsPinnedTo” and cycle through the results until you find the one tied to Proton Drive and delete the key from the left pane (or change the dword value from 1 to 0)

pepanee · Jun 27, 2025

Make sure you follow the directions carefully. Make sure you have experience with the Registry Editor. Don't accidentally delete important keys in there:

https://www.reddit.com/r/ProtonDrive/comments/19f9p9p/how_to_remove_proton_drive_from_file_explorer

CompuGeekCasey · Jun 27, 2025

When I try to use Revo to unistall the program I get the error "Running the application's uninstaller failed, possible invalid uninstall command"

Ghot · Jun 27, 2025

CompuGeekCasey said:
When I try to use Revo to unistall the program I get the error "Running the application's uninstaller failed, possible invalid uninstall command"

You need to re-install it first, then run REVO Uninstaller.
Make sure to run the "Scan" for leftovers after you do the uninstall.

When you uninstalled the program initially, you uninstalled it's uninstaller as well.
That's why you need to re-install it first.

CompuGeekCasey · Jun 27, 2025

Ghot said:
You need to re-install it first, then run REVO Uninstaller.
Make sure to run the "Scan" for leftovers after you do the uninstall.

When you uninstalled the program initially, you uninstalled it's uninstaller as well.
That's why you need to re-install it first.

I can't reinstall it the only options I get when I run the installed is repair or remove

Ghot · Jun 27, 2025

CompuGeekCasey said:
I can't reinstall it the only options I get when I run the installed is repair or remove

Choose: Repair.

Then REVO will be able to uninstall it.
As I mentioned, make sure to click the "Scan" (for leftovers), button as soon as REVO offers it.

While you're doing that... here's ten points just for filling out your computer specs.

CompuGeekCasey · Jun 27, 2025

I did and it repaired it, but when I try to uninstall it using Revo I get the error "There is a problem with the Windows Installer package. A program required for install to complete could not be run"

Ghot · Jun 27, 2025

CompuGeekCasey said:
I did and it repaired it, but when I try to uninstall it using Revo I get the error "There is a problem with the Windows Installer package. A program required for install to complete could not be run"

Ok, try this...

Run the Proton Drive installer again and this time choose: Remove

Make sure to check the "Remove Proton Drive settings and previously remembered credentials." checkbox.
When it finishes... reboot the computer.

On a side note... this is why most of us use backup software.
If you install a program and decide you don't like it, then you can just restore from your backup.
That will remove the program completely.

CompuGeekCasey · Jun 27, 2025

I get the same error message

Ghot · Jun 27, 2025

CompuGeekCasey said:
I get the same error message

Try System Restore, to a date before you first installed Proton Drive.

Edwin · Jun 27, 2025

Check here and delete the 4BAD70...... key

Computer\HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4BAD70BA-7F55-40DB-9AF2-94E69C03CFE9}

Ghot · Jun 27, 2025

Also... as mentioned by @pepanee in post #3...

Remove Proton Drive from File Explorer

"Just in case" kinda case: reinstall Proton Drive to uninstall it again, but now make sure to check the "Remove Proton Drive settings and previously remembered credentials." checkbox, then restart the PC and check file explorer;
If step 1 didn't work (and I believe it won't), then open a notepad or stickynotes app, we're going to regedit:
1. Locate the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager
2. For each key within that starts with ProtonDrive!, take note of the NamespaceCLSID value. Jot it down in your notes, that is;
3. Delete the keys under HKEY_CURRENT_USER\Software\Classes\CLSID that have names matching the aforementioned NamespaceCLSID values;
4. Delete the keys mentioned in 2 (that's when we took notes!) that start with ProtonDrive!
5. Reboot the computer.
6. If you have other users on your PC, repeat the steps while logged into their Windows users.

If you've never edited the Registry before... just type: regedit.exe ...in the Taskbar search box and it will open.

CompuGeekCasey · Jun 27, 2025

Edwin said:
Check here and delete the 4BAD70...... key

Computer\HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4BAD70BA-7F55-40DB-9AF2-94E69C03CFE9}

Ghot said:
Also... as mentioned by @pepanee in post #3...

Remove Proton Drive from File Explorer

"Just in case" kinda case: reinstall Proton Drive to uninstall it again, but now make sure to check the "Remove Proton Drive settings and previously remembered credentials." checkbox, then restart the PC and check file explorer;

If step 1 didn't work (and I believe it won't), then open a notepad or stickynotes app, we're going to regedit:

Locate the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager

For each key within that starts with ProtonDrive!, take note of the NamespaceCLSID value. Jot it down in your notes, that is;

Delete the keys under HKEY_CURRENT_USER\Software\Classes\CLSID that have names matching the aforementioned NamespaceCLSID values;

Delete the keys mentioned in 2 (that's when we took notes!) that start with ProtonDrive!

Reboot the computer.

If you have other users on your PC, repeat the steps while logged into their Windows users.

If you've never edited the Registry before... just type: regedit.exe ...in the Taskbar search box and it will open.

Thanks I got rid of it but now I have this "casey.grim85 (32bit)" in the place where Protron Drive was.

antspants · Jun 27, 2025

If you right click on “casey.grim85 (32bit)” are there any properties? If there are, what can you tell us?

idgat · Jun 27, 2025

I suspect this was your Proton email address? Mask it immediately so it's not fully visible.

CompuGeekCasey · Jun 27, 2025

antspants said:
If you right click on “casey.grim85 (32bit)” are there any properties? If there are, what can you tell us?

No properties at all, just blank

idgat said:
I suspect this was your Proton email address? Mask it immediately so it's not fully visible.

Maybe and I don't care about showing it, not using it anyways.

idgat · Jun 27, 2025

What happens when you click on it? Often Windows will prompt to delete a short cut if it's no longer valid

CompuGeekCasey · Jun 28, 2025

idgat said:
What happens when you click on it? Often Windows will prompt to delete a short cut if it's no longer valid

Nothing and after a restart it is gone!

idgat · Jun 28, 2025

Registry search for that text string (or a unique identifiable part of the text string), and delete.

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