I read through previous "Update KB5015814 won't install post", but thought I would start a new Post to simplify. Win 11 Pro 22000.778. My computer specs are up to date.
KB5014668 previously installed OK and DISM Start ComponentCleanup and RestoreHealth plus sfc /scannow all completed OK at that time.
7/13/22 - turned on computer and got notification that computer needed restart. KB5015814 had already started installing per Windows Update so I rebooted. Thought all was OK with update.
7/15/22 - again when I turned on computer had notification to restart to complete the update. Windows Update showed it was apparently reinstalling KB5015814. It failed to install 3 times with multiple reboots before going back to desktop without installing.
I then decided to do an in place repair install using a 22000.795 ISO downloaded from UUP dump, which has always worked for me in the past, but this also failed with "We couldn’t install Windows 11 0x8007000D – 0x40021, the installation failed in the SECOND_BOOT phase with an error during SYSPREP_RESPECIALIZE operation"
My last backup with Macrium is 8 days old, so I am starting a new backup with Macrium so I can recover updated files if I have to restore the backup. In Windows Features both .Net Framework 3.5 and 4.8 are selected on with each of there sub-categories also on.
In the other thread I mentioned I believe that one of the posters did a restore back to a previous backup and still had the problem, so I would like to try to fix this before restoring. Malwarebytes was Off and Bitdefender was turned off during both attempts to install.
Help would be greatly appreciated.
KB5014668 previously installed OK and DISM Start ComponentCleanup and RestoreHealth plus sfc /scannow all completed OK at that time.
7/13/22 - turned on computer and got notification that computer needed restart. KB5015814 had already started installing per Windows Update so I rebooted. Thought all was OK with update.
7/15/22 - again when I turned on computer had notification to restart to complete the update. Windows Update showed it was apparently reinstalling KB5015814. It failed to install 3 times with multiple reboots before going back to desktop without installing.
I then decided to do an in place repair install using a 22000.795 ISO downloaded from UUP dump, which has always worked for me in the past, but this also failed with "We couldn’t install Windows 11 0x8007000D – 0x40021, the installation failed in the SECOND_BOOT phase with an error during SYSPREP_RESPECIALIZE operation"
My last backup with Macrium is 8 days old, so I am starting a new backup with Macrium so I can recover updated files if I have to restore the backup. In Windows Features both .Net Framework 3.5 and 4.8 are selected on with each of there sub-categories also on.
In the other thread I mentioned I believe that one of the posters did a restore back to a previous backup and still had the problem, so I would like to try to fix this before restoring. Malwarebytes was Off and Bitdefender was turned off during both attempts to install.
Help would be greatly appreciated.
My Computers
System One System Two
-
- OS
- Windows 11 Pro 22621.2428
- Computer type
- PC/Desktop
- Manufacturer/Model
- Home built
- CPU
- Ryzen 7 5800X
- Motherboard
- ASUS TUF Gaming X570-Pro WiFi
- Memory
- 32 GB Crucial 3200 MHz
- Graphics Card(s)
- Nvidia GTX 3060 Ti
- Sound Card
- none
- Monitor(s) Displays
- LG 29UB55 B 29 inch
- Screen Resolution
- 2560 x 1080
- Hard Drives
- Samsung 980 Pro 1 TB NVMe SSD
- PSU
- Seasonic Focus GM650
- Case
- Fractal Design Define 7 Compact
- Cooling
- Noctua NH-U12A CPU Cooler
- Keyboard
- Logitech wireless
- Mouse
- Logitech wireless
- Internet Speed
- 115 Mbps download
- Browser
- Google Chrome with Duck Duck Go search
- Antivirus
- Bitdefender Total Security and Malwarebytes Premium 4.5.11
-
- Operating System
- Windows 11 Pro 22621.2428
- Computer type
- Laptop
- Manufacturer/Model
- ACER Asprire 5 A515-44-R2SA
- CPU
- AMD Ryzen 7 4700U
- Motherboard
- RO Calla_RN
- Memory
- 16 GB
- Graphics card(s)
- none
- Sound Card
- none
- Monitor(s) Displays
- Built in
- Screen Resolution
- 1080
- Hard Drives
- SK hynix Gold P31 NVMe 1 TB
- PSU
- built in
- Case
- included
- Cooling
- stock
- Mouse
- Logitech M310 wireless
- Keyboard
- Logitech K520 wireless
- Internet Speed
- 354 Mbps
- Browser
- Brave
- Antivirus
- Malwarebytes Pro and BitDefender with exceptions and allowed lists. They have been running together for years.