No Windows Internet Connection


Await response to earlier suggestions. You need to work logically to solve problems. Thank you.
 

My Computer My Computer

At a glance

Windows 11 Proi7-8650U16GBIntel UHD 620
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Lenovo t480s
CPU
i7-8650U
Memory
16GB
Graphics Card(s)
Intel UHD 620
Screen Resolution
1920x1080
Hard Drives
C SN810 SDCPNRY-512G-1006
Browser
Edge, Firefox
Antivirus
Defender
All logical recommendations tried and no solution yet. Thank you for all your suggestions.

The system will connect normally for about 2 minutes after a Restart and then the problems would return.

However, a normal connection will not happen at all after a Shut down and power on no matter how long it is powered off.

What does this behaviour suggest?

1785370404013.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 9 285HX128 GBNVIDIA RTX PRO 2000
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Pro Max 18
CPU
Intel Core Ultra 9 285HX
Memory
128 GB
Graphics Card(s)
NVIDIA RTX PRO 2000
Monitor(s) Displays
2 x HP 24"
Hard Drives
3 x 4 TB
Keyboard
Logi
Mouse
MX Master 3
Internet Speed
1 GB per second
Browser
Firefox and Edge
Antivirus
Kaspersky
Other Info
Connected via Dell Pro Thunderbird 4 Dock
You could be having an IP conflict between the physical adapter and the virtual vmware adapters.

Could try going into device manager and disable the vmware adapters then reboot.

1785149465646.webp
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
All logical recommendations tried and no solution yet. Thank you for all your suggestions.

The system will connect normally for about 2 minutes after a Restart and then the problems would return.

However, a normal connection will not happen at all after a Shut down and power on no matter how long it is powered off.

What does this behaviour suggest?

View attachment 177946

do you have fast startup enabled.
control panel > power options
on the left of power options window is

click 'change what the power buttons do'
fast startup will be within that window

to change any settings.
at the top of that window is 'change settings that are currently unavailable'
click that to be able to change settings.

then untick/disable 'fast startup'
save settings and restart the system please.

best of luck Steve ..
 

My Computers My Computers

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
If there's something that should work in Safe Mode that you can compare when using Safe Mode with Networking you could try that for comparison.
Note that some features/apps will not work in Safe Mode.

Considering the update you consider a possible cause:
Have you tried an in-place upgrade repair install, and NOT received updates as part of that? (I suggested that previously, but I have no idea what you've actually tried of course).
Recall you said this started after the last update.
By doing this and ensuring no updates are received, your build should be set back before that update.
This also can effect some repairs.
 

My Computer My Computer

At a glance

Windows 11 Proi7-8650U16GBIntel UHD 620
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Lenovo t480s
CPU
i7-8650U
Memory
16GB
Graphics Card(s)
Intel UHD 620
Screen Resolution
1920x1080
Hard Drives
C SN810 SDCPNRY-512G-1006
Browser
Edge, Firefox
Antivirus
Defender
You could be having an IP conflict between the physical adapter and the virtual vmware adapters.

Could try going into device manager and disable the vmware adapters then reboot.

View attachment 177948
I tried that just now, but it did not help. Thanks for the suggestion.

-Alex
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 9 285HX128 GBNVIDIA RTX PRO 2000
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Pro Max 18
CPU
Intel Core Ultra 9 285HX
Memory
128 GB
Graphics Card(s)
NVIDIA RTX PRO 2000
Monitor(s) Displays
2 x HP 24"
Hard Drives
3 x 4 TB
Keyboard
Logi
Mouse
MX Master 3
Internet Speed
1 GB per second
Browser
Firefox and Edge
Antivirus
Kaspersky
Other Info
Connected via Dell Pro Thunderbird 4 Dock
the only other thing i would do as all else seems to have failed is to open the device manager and then network adaptors
and uninstall the network controllers by right clicking the network entry and then clicking uninstall.

close the device manager and the restart the system. Windows will reload and install the drivers on restart.
best of luck Steve ..
 

My Computers My Computers

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
do you have fast startup enabled.
control panel > power options
on the left of power options window is

click 'change what the power buttons do'
fast startup will be within that window

to change any settings.
at the top of that window is 'change settings that are currently unavailable'
click that to be able to change settings.

then untick/disable 'fast startup'
save settings and restart the system please.

best of luck Steve ..
This had no effect.

1785435718236.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 9 285HX128 GBNVIDIA RTX PRO 2000
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Pro Max 18
CPU
Intel Core Ultra 9 285HX
Memory
128 GB
Graphics Card(s)
NVIDIA RTX PRO 2000
Monitor(s) Displays
2 x HP 24"
Hard Drives
3 x 4 TB
Keyboard
Logi
Mouse
MX Master 3
Internet Speed
1 GB per second
Browser
Firefox and Edge
Antivirus
Kaspersky
Other Info
Connected via Dell Pro Thunderbird 4 Dock
Open PowerShell as an administrator.
Execute:
Code:
Test-NetConnection -ComputerName displaycatalog.mp.microsoft.com -Port 443

If the test shows TcpTestSucceeded : True - the network and TLS to the Store servers are working. Then the problem is almost certainly in the application itself (cache, registration, service). If False - the problem is at the network level (proxy, blocking, DNS, filters).
1785446224902.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 9 285HX128 GBNVIDIA RTX PRO 2000
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Pro Max 18
CPU
Intel Core Ultra 9 285HX
Memory
128 GB
Graphics Card(s)
NVIDIA RTX PRO 2000
Monitor(s) Displays
2 x HP 24"
Hard Drives
3 x 4 TB
Keyboard
Logi
Mouse
MX Master 3
Internet Speed
1 GB per second
Browser
Firefox and Edge
Antivirus
Kaspersky
Other Info
Connected via Dell Pro Thunderbird 4 Dock

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