PC randomly shuts down


@esebm

Sometimes thermal paste leaks out and can short a few pins.
That could also look like a motherboard problem.
 

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esebm said:
As I had mentioned in post # 7, the CPU has new thermal paste.
Click to expand...
You may want to check it or re-paste it again.
 

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Looking at the log in the Event Viewer, I can assume that it's a hardware failure rather software-related bug. It happens unexpectedly without any previous errors like a driver fault or disk read/write error. OS cannot even create a dump of the error or show the BSOD. Aside of overheating (you said that the temperature is normal), it may be a result of overclocking of CPU or RAM. Such overclocking may be not your mistake, but wrong default settings in BIOS. Disable any automatic settings and try to set manually the lesser possible CPU frequency multiplier and longest RAM timing.
 

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Windows 11 Pro 25H2AMD Rysen 5 4600H32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)GeForce GTX 1650 Ti, 4 GB GDDR6
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Lenovo Legion 5-15ARH05
CPU
AMD Rysen 5 4600H
Memory
32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)
Graphics Card(s)
GeForce GTX 1650 Ti, 4 GB GDDR6
Screen Resolution
1920x1080
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SSD M.2 512 GB SAMSUNG MZALQ512; SSD M.2 1 TB Seagate FireCuda 530
Mouse
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XxXxXx: I have done that several times. Didn't make a difference.
Lately I keep getting errors: Name resolution policy table has been corrupted. DNS resolution will fail until it is fixed. Contact your network administrator. For more information: read policy table for rule {D6543593-7808-4B33-B72A-5F90967C109F} failed with error 0x57
Does that indicate anything?
 

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win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
esebm said:
XxXxXx: I have done that several times. Didn't make a difference.
Lately I keep getting errors: Name resolution policy table has been corrupted. DNS resolution will fail until it is fixed. Contact your network administrator. For more information: read policy table for rule {D6543593-7808-4B33-B72A-5F90967C109F} failed with error 0x57
Does that indicate anything?
Click to expand...
You shouldn't fixate on that error; this is not where your problem lies.
For that DNS error, just use:
Code: 
IPconfig.exe /flushdns
You should post a screenshot of your DNS configuration.


IPV.webp
 

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    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
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    AMD/Realtek(R) Audio
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    Integrated Monitor (15.3"vis)
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    FHD 1920X1080 16:9 144Hz
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    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Guys, the PC ran all day (normal mode) without a single shutdown. Go figure.
CPU temp is 37C/96F with all the usual apps running (email client, browser, LibreOffice writer, Groupme) and not a single error message re NRP.
I'll try to find that DNS configuration tomorrow to get a screen shot.
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
Oat, I just checked the DNS settings and it's looks exactly as in your schreenshot except f course for the "Connect Using".
Just for the fun of it, I have changed the alternate configuration to 1.1.1.1. (Cloudflare DNS server). Maybe it makes a difference.
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
esebm said:
Oat, I just checked the DNS settings and it's looks exactly as in your schreenshot except f course for the "Connect Using".
Just for the fun of it, I have changed the alternate configuration to 1.1.1.1. (Cloudflare DNS server). Maybe it makes a difference.
Click to expand...
Did you flush the DNS cache as well?

IPconfig.exe /flushdns
 

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  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
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    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
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    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
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    Windows Defender

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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Just did it.
 

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win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
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Opera
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Windows
  • Like
Reactions: OAT
Wonder over wonder, 2nd day without crashing, no error messages in event viewer.
Can someone explain that?
 

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At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
Guys, still no shutdown. However, I have tried to fix this warning:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{9EA82395-E31B-41CA-8DF7-EC1CEE7194DF}
and APPID
{2ED83BAA-B2FD-43B1-99BF-E6149C622692}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Although I have signed into regedit as administrator, access to modify the permissions had been denied. What is going on here?
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
esebm said:
Guys, still no shutdown. However, I have tried to fix this warning:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{9EA82395-E31B-41CA-8DF7-EC1CEE7194DF}
and APPID
{2ED83BAA-B2FD-43B1-99BF-E6149C622692}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Although I have signed into regedit as administrator, access to modify the permissions had been denied. What is going on here?
Click to expand...
It's a warning, not an error.
Stay away from the event viewer as many of those warnings can be caused by service shutdowns, system shutdowns, updates, reboot.
You want to keep what's left of your sanity? Stay away from the event viewer, it's not for the end user.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
I realize it's not an error but I still would like to know why I can't change the permissions.
And, if the event viewer is not for the end user, why is it even part of windows?
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
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