Random BSOD several times a day

Hello everyone,

I hope you can help me fix my work computer. Issue started on Sunday, May 5th, it began restarting randomly several times a day during different basic tasks (web browsing, opening programs or even just being idle) every time with a BSOD. Event viewer shows a recurrent error before each BSOD: "The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout." Event ID: 10010.

I have looked for solutions from different sources including:

Redirecting

Redirecting

6 Ways to Fix The Server Did Not Register with DCOM Error - MiniTool Partition Wizard

https://learn.microsoft.com/en-us/answers/questions/1376716/blue-screen-of-death-event-id-10010

This is what I have done so far:

1. Reset PC (Advanced menu, resetting to factory settings)
2. Setting DCOM configuration to default and disable fast boot. Everything set to Automatic start (delayed).
3. Uninstalled Windows Web Experience Pack via PowerShell
4. Created RpcLocatorTimeout DWORD entry on Microsoft/OLE
5. Power cycle and made sure issue was not peripheral related by unplugging all of them

Windows 11 Pro Version is 23H2 (OS Build 22631.3593). PC is fully updated.

V2Logs are located here and on this post.

Please help
Thanks.

Please perform the following steps:


1) Run Tuneup plus > post a share link






2) Create a new restore point




3) Run Sea Tools Long Generic test > post a share link





4) Run HD Tune > post a share link
(free or trial version)
a) health
b) benchmark
c) full error scan



5) Run Memtest86+ for 8 or more passes > take pictures > post a share link






6) The BIOS Version/Date LENOVO HACN40WW, 12/8/2022

Upgrade the BIOS: 40WW > 43WW

zbook said:

Please perform the following steps:


1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Create a new restore point

Create System Restore Point in Windows 11 Tutorial

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

3) Run Sea Tools Long Generic test > post a share link

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exe

4) Run HD Tune > post a share link
(free or trial version)

HD Tune website

HD Tune

www.hdtune.com

a) health
b) benchmark
c) full error scan



5) Run Memtest86+ for 8 or more passes > take pictures > post a share link

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

6) The BIOS Version/Date LENOVO HACN40WW, 12/8/2022

Upgrade the BIOS: 40WW > 43WW

Click to expand...

Hi @zbook,

Thanks for the reply and apologies for the delay in my response.

After updating the bios to version 43WW I was able to work a couple of days (Thursday, Friday and even Monday) without issues and I thought the issue was resolved however, BSOD returned today with the difference that the computer got stuck on the error message (usually it just pops on and off rapidly and the PC restarts by itself).

I´m including the requested screenshots with the results of the troubleshooting steps suggested along with a copy of the Event viewer logs for last Saturday and Today´s BSOD events which I think would be handy for your analysis.

I´m running out of options here as I´ve already tried several other things including disabling Fast/Secure boot, Fast Startup, Automatic updates among others.

Your help is highly appreciated it.


Thanks.
1. TuneUp Report: Tuneup.log
2. System restore screenshot: System Restore Enabled.png
3. Working on it..
4. HD Tune:
a) health HDTune 2 18-05-2024_08-19-28-AM.png
b) benchmark HD Tune 1 18-05-2024_08-19-02-AM.png
c) full error scan HDTune 3 18-05-2024_08-19-37-AM.png
5. Memtest + 11 pass: WhatsApp Image 2024-05-21 at 10.58.01 AM.jpeg and WhatsApp Image 2024-05-21 at 10.58.02 AM (1).jpeg
6. Bios updated: WhatsApp Image 2024-05-21 at 10.58.02 AM.jpeg
7. Event Logs: EventViewerEvents05-18-24.evtx and EventViewerEvents05-21-24.evtx
8. BSOD Error: WhatsApp Image 2024-05-21 at 10.58.01 AM (1).jpeg

zbook said:

Please perform the following steps:


1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Create a new restore point

Create System Restore Point in Windows 11 Tutorial

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

3) Run Sea Tools Long Generic test > post a share link

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exe

4) Run HD Tune > post a share link
(free or trial version)

HD Tune website

HD Tune

www.hdtune.com

a) health
b) benchmark
c) full error scan



5) Run Memtest86+ for 8 or more passes > take pictures > post a share link

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

6) The BIOS Version/Date LENOVO HACN40WW, 12/8/2022

Upgrade the BIOS: 40WW > 43WW

Click to expand...

Update
3. Seagate Long Generic Test also passed: Seagate Long Generic Test 2024-05-21 120504.png

Please post a new V2 share link into the newest post.

zbook said:

Please post a new V2 share link into the newest post.

Click to expand...

Thanks!
Logs have been updated and can be found at BSCR002-(2024-05-21_20-37-14).zip

Appreciate it.

1) Run HD Sentinel (trial version) (results are instantaneous) > post a share link
a) Overview
b) Temperature
c) SMART



2) Run: gather_additional_dump_files > post a share link






3) Make a new restore point




4) Read this link on Windows Driver Verifier (WDV):


Plan to run the tool for 48 hours with various customized test settings.


Start the tool with these settings:

a) test all non-Microsoft drivers
b) test no Microsoft drivers
c) start the testing with the 3 customized tests in the TF link


Each time the tool is restarted if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.



For any BSOD post a new V2 share link into the newest post.



During the troubleshooting WDV can run continuously in the background until the testing is modified.