Solved safe mode with networking


pothound

Active member
Local time
5:04 AM
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15
OS
windows 11
hi irecently had a virus (trojan). windows defender took most of it,to where it is working ok. this is windows 11 and i cannot get safe mode with networking. it does not recognize F5. i wanted to run defender in safemode. thank you pothound
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    self
    CPU
    amd ryzen 7 2700x
    Motherboard
    msi x470 gaming plus ms-7b79
    Memory
    16gb corsair vengeance lpx
    Graphics Card(s)
    radeon rx 580
    Monitor(s) Displays
    lg 23in lg ips full hd
    Screen Resolution
    1920 x 1080 x 60hz
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    samsung nvme 500gb 970 scsi drive
    PSU
    seasonic 550w
    Case
    corsair carbide 200r mid tower
    Cooling
    mugen 5 rev b cpu amd am4
    Mouse
    logitec 510
    Internet Speed
    58
    Browser
    chrome
    Antivirus
    windows defender
Have you tried using the ethernet cable? Many find Safe Mode with Networking doesn't work with wifi due to only limited drivers being loaded.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M17 R3
    CPU
    Intel Core i7-10750H (Comet Lake)
    Motherboard
    Alienware
    Memory
    32GB DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 and Intel UHD Graphics
    Sound Card
    Realtek ALC3281-CG
    Monitor(s) Displays
    17"
    Screen Resolution
    3840x2160
    Hard Drives
    Micron 2300 NVMe 1TB
    PC SN530 NVMe WDC 512GB
    Mouse
    Logitech MX Master 3
    Internet Speed
    60mbps
    Browser
    Vivaldi and Firefox
    Antivirus
    MS Defender and Malwarebytes Free
  • Operating System
    Windows 11 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 3
    CPU
    Intel Core i7-1065G7 (Ice Lake)
    Motherboard
    Microsoft Corp.
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Plus Graphics
    Sound Card
    Omnisonic Speakers with Dolby Audio
    Monitor(s) Displays
    13.5” PixelSense Touchscreen Display
    Screen Resolution
    2256x1504
    Hard Drives
    Toshiba Memory 512GB
    Mouse
    Surface Arc Mouse
    Internet Speed
    60 mbps
    Browser
    Vivaldi and Firefox
    Antivirus
    MS Defender and Malwarebytes Free
To get into safe mode, in search box type msconfig. I also suggest you install Malwarebytes which is better at handling malware than defender. It will install the pro version that runs in real time free for 14 days, after which MWB will automatically revert to the free version which is manual scan only.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
i did not think of that. there is still remnants of this trojan in the computer. i thought about doing a reset, but not sure if it would be effective. i also tried diffent ways of getting safe mode with networking, not working. i wonder if this virus is causing this? thank you pothound
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    self
    CPU
    amd ryzen 7 2700x
    Motherboard
    msi x470 gaming plus ms-7b79
    Memory
    16gb corsair vengeance lpx
    Graphics Card(s)
    radeon rx 580
    Monitor(s) Displays
    lg 23in lg ips full hd
    Screen Resolution
    1920 x 1080 x 60hz
    Hard Drives
    samsung nvme 500gb 970 scsi drive
    PSU
    seasonic 550w
    Case
    corsair carbide 200r mid tower
    Cooling
    mugen 5 rev b cpu amd am4
    Mouse
    logitec 510
    Internet Speed
    58
    Browser
    chrome
    Antivirus
    windows defender
Yes, a reset with remove everything option would work for sure as it is the same as a reinstall. All remnants would be gone.
If you reset and keep your files there will still be a chance you did not clean everything as the infection could be attached to one/some of your files.
Do you not have a backup of your system that you can restore?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Run Defender's offline scan.

2022-09-08 14_10_16-Windows Security.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
you can also hold shift during restart to put you in windows recovery environment from which you can select by number, i would suggest emisoft emergency kit, i also had some trojan that defender didnt detect and he tried to change my gmail and facebook pass.. thank god for 2 factor authentication
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super
i'm thinking about doing a reset, removing everyting. being a little afraid, i have to build up some nerve to do this. i nned this to fix safe mode with networking also. if not i could buy a 25 ft ethernet cable and try it directly connected. thank you pothound
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    self
    CPU
    amd ryzen 7 2700x
    Motherboard
    msi x470 gaming plus ms-7b79
    Memory
    16gb corsair vengeance lpx
    Graphics Card(s)
    radeon rx 580
    Monitor(s) Displays
    lg 23in lg ips full hd
    Screen Resolution
    1920 x 1080 x 60hz
    Hard Drives
    samsung nvme 500gb 970 scsi drive
    PSU
    seasonic 550w
    Case
    corsair carbide 200r mid tower
    Cooling
    mugen 5 rev b cpu amd am4
    Mouse
    logitec 510
    Internet Speed
    58
    Browser
    chrome
    Antivirus
    windows defender
I would recommend going to a forum which offers proper malware removal support like Bleeping Computer.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
i did a clean re-install. I removed everything. I am going to buy a 25 ft ethernet cable to run safe mode with network. thanks to FrancoDT for the information. i was hoping it would work on wifi. i just did install windows. i have not noticed any trojan remnants yet. i have much work to do to get back to normal. thank you pothound
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    self
    CPU
    amd ryzen 7 2700x
    Motherboard
    msi x470 gaming plus ms-7b79
    Memory
    16gb corsair vengeance lpx
    Graphics Card(s)
    radeon rx 580
    Monitor(s) Displays
    lg 23in lg ips full hd
    Screen Resolution
    1920 x 1080 x 60hz
    Hard Drives
    samsung nvme 500gb 970 scsi drive
    PSU
    seasonic 550w
    Case
    corsair carbide 200r mid tower
    Cooling
    mugen 5 rev b cpu amd am4
    Mouse
    logitec 510
    Internet Speed
    58
    Browser
    chrome
    Antivirus
    windows defender
pothound, i wish i had seen this earlier i could have saved you some time & worrying ! Next time you think you are infected give me a shout. I am a Trained Malware Removal Specialist and know i could of removed it completely !!

Chuck
 

My Computer

System One

  • OS
    Windows11 23H2 (OS Build 22631.2428)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender
hi chuck i will definitely do that. i'm still installing programs and making changes. i did not realize the work involved. this the first virus i have ever had, defender did not remove it all. i'm new at this and still learning. thank you all pothound
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    self
    CPU
    amd ryzen 7 2700x
    Motherboard
    msi x470 gaming plus ms-7b79
    Memory
    16gb corsair vengeance lpx
    Graphics Card(s)
    radeon rx 580
    Monitor(s) Displays
    lg 23in lg ips full hd
    Screen Resolution
    1920 x 1080 x 60hz
    Hard Drives
    samsung nvme 500gb 970 scsi drive
    PSU
    seasonic 550w
    Case
    corsair carbide 200r mid tower
    Cooling
    mugen 5 rev b cpu amd am4
    Mouse
    logitec 510
    Internet Speed
    58
    Browser
    chrome
    Antivirus
    windows defender

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